Quality Assurance (QA) Inspector Career Path Guide

A Quality Assurance (QA) Inspector plays a critical role in ensuring products meet established standards for quality, safety, and compliance before reaching customers. They meticulously examine materials, components, assemblies, and final outputs, identifying defects, documenting issues, and supporting continuous improvement processes across manufacturing or production lines.

7%

growth rate

$55,000

median salary

remote-friendly

πŸ“ˆ Market Demand

Low
High
High

The demand for QA Inspectors remains high, fueled by global manufacturing growth, increased consumer standards, and the expansion of regulated industries. Organizations prioritize quality assurance to reduce costly recalls and enforce compliance, maintaining steady employment opportunities in this field.

πŸ‡ΊπŸ‡Έ Annual Salary (US, USD)

40,000β€”70,000
Median: $55,000
Entry-Level
$44,500
Mid-Level
$55,000
Senior-Level
$65,500

Top 10% of earners in this field can expect salaries starting from $70,000+ per year, especially with specialized skills in high-demand areas.

Core Functions of the Quality Assurance (QA) Inspector Role

The role of a Quality Assurance (QA) Inspector is pivotal in guaranteeing that products conform to both company and regulatory quality standards. A QA Inspector conducts systematic inspections throughout various stages of productionβ€”ranging from raw materials receiving to final deliveryβ€”to detect and document deviations or defects. This responsibility requires a keen eye for detail and a comprehensive understanding of both product specifications and manufacturing processes.

QA Inspectors collaborate closely with engineers, production managers, suppliers, and quality control teams to analyze inspection results and recommend corrective actions. Their observations and reports often serve as a foundation for root cause analysis, helping organizations minimize product failures, reduce waste, and optimize manufacturing workflows. Accuracy and reliability are paramount, as undetected defects could cause costly recalls, brand damage, or even safety hazards.

The scope of work is broad and can vary depending on the industryβ€”from electronics, automotive, pharmaceuticals, and aerospace, to consumer goods and food production. Regardless of sector, QA Inspectors utilize an array of measurement tools, statistical quality control methods, and documentation protocols. Proficiency in reading technical drawings and knowledge of regulatory compliance standards such as ISO 9001, FDA regulations, or industry-specific standards is often indispensable.

Continuous improvement is an underlying theme in this role. QA Inspectors participate in quality audits, contribute to process enhancement initiatives, and help implement corrective actions to eliminate recurring defects. The role demands not only technical expertise but also strong communication and critical thinking skills to balance customer expectations, production capabilities, and regulatory requirements effectively.

Key Responsibilities

  • Conduct detailed visual and instrumental inspections of incoming raw materials, in-process components, and finished products to ensure quality standards are met.
  • Measure product dimensions using precision tools such as calipers, micrometers, and gauges to verify compliance with technical specifications.
  • Compare products against engineering drawings, specifications, and customer requirements to detect deviations or defects.
  • Document inspection findings accurately in logs or digital databases, generating quality reports for engineering and management teams.
  • Collaborate with manufacturing and engineering personnel to identify root causes of quality issues and recommend corrective actions.
  • Assist with internal and external quality audits and compliance assessments.
  • Perform sampling inspections according to statistically valid methods such as Acceptable Quality Level (AQL) standards.
  • Utilize non-destructive testing (NDT) techniques where applicable to inspect components without causing damage.
  • Ensure proper handling, storage, and labeling of inspected materials to maintain traceability and compliance.
  • Stay updated on industry quality standards, safety regulations, and company-specific quality policies.
  • Participate in continuous improvement initiatives focused on defect reduction, process capability, and customer satisfaction.
  • Train and guide junior inspectors or production staff on quality requirements and inspection procedures.
  • Report any safety hazards or quality violations detected during inspections.
  • Maintain calibration records and ensure measurement instruments are properly maintained and calibrated.
  • Support new product introduction (NPI) processes by verifying quality during pilot runs and production ramp-up stages.

Work Setting

QA Inspectors work predominantly in manufacturing plants, warehouses, or production facilities. The environment can range from cleanroom conditions (especially in pharmaceuticals or electronics) to industrial factory floors with noisy machinery and heavy equipment. Inspectors spend much time standing or moving along production lines, interacting with operators, engineers, and quality managers. Safety gear such as gloves, safety glasses, and ear protection may be required. In some sectors, inspectors work in shifts to cover continuous production schedules. Work conditions can be physically demanding during peak production periods, but thorough safety protocols help minimize risk. Administrative tasks like reporting and documentation are typically done in office spaces within or adjacent to production areas. Communication and teamwork skills are crucial for addressing quality concerns promptly and effectively.

Tech Stack

  • Calipers (digital and dial)
  • Micrometers
  • Height gauges
  • Coordinate Measuring Machines (CMM)
  • Optical comparators
  • Surface roughness testers
  • Go/No-Go gauges
  • Non-destructive testing (NDT) equipment
  • Statistical Process Control (SPC) software
  • Quality management systems (QMS) like ISO 9001 software
  • Defect tracking and reporting tools
  • Microsoft Excel and data analysis tools
  • Digital cameras for defect documentation
  • Barcode scanners and inventory management systems
  • Safety equipment (gloves, goggles, masks)
  • Calibrated measuring blocks and standards
  • Root cause analysis tools (e.g., Fishbone diagrams)
  • Measurement and inspection SOPs and checklists
  • Document control and revision software

Skills and Qualifications

Education Level

Most QA Inspector positions require at least a high school diploma or equivalent. However, the complexity of inspections and specialized industries often demand higher qualifications such as an associate degree or technical diploma in quality assurance, manufacturing technology, or engineering technologies. Some employers prefer candidates with coursework or certification related to quality control principles and measurement methods.

Organizations highly value certifications from recognized institutes such as the American Society for Quality (ASQ), offering credentials like Certified Quality Inspector (CQI), which confirm a comprehensive understanding of quality standards and inspection methodologies. Familiarity with industry-specific regulations, such as FDA standards for medical devices or aerospace manufacturing norms, is an advantage.

Ongoing education plays an important role in this field as technologies and standards evolve. Many QA Inspectors pursue additional training in statistical quality control, Six Sigma, Lean Manufacturing, and non-destructive testing methods. Developing skills in reading and interpreting complex technical drawings and applying statistical methods also frequently requires supplementary technical courses or on-the-job mentorship.

Tech Skills

  • Proficiency in reading and interpreting engineering drawings and blueprints
  • Use of precision measuring instruments (calipers, micrometers, gauges)
  • Knowledge of statistical process control (SPC) and sampling methods
  • Ability to use coordinate measuring machines (CMM)
  • Familiarity with quality management systems (ISO 9001)
  • Understanding of product lifecycle and inspection checkpoints
  • Non-destructive testing (NDT) techniques
  • Basic knowledge of manufacturing processes and materials
  • Proficient data recording and documentation
  • Root cause analysis and problem-solving methods
  • Use of computer software for defect tracking and reporting
  • Calibration and maintenance of inspection tools
  • Knowledge of safety regulations and quality compliance
  • Understanding of corrective and preventive action (CAPA) procedures
  • Measurement system analysis (MSA)

Soft Abilities

  • Attention to detail
  • Strong analytical thinking
  • Effective communication skills
  • Team collaboration and interpersonal skills
  • Time management and organizational ability
  • Critical thinking under pressure
  • Adaptability to changing standards and processes
  • Problem-solving mindset
  • Reliability and integrity
  • Patience and persistence

Path to Quality Assurance (QA) Inspector

Entering a career as a Quality Assurance Inspector begins with completing foundational education, usually a high school diploma or GED. Pursuing technical training in quality assurance, manufacturing technology, or engineering-related fields can provide a significant competitive advantage. Many community colleges and technical schools offer relevant certificate or associate degree programs that cover manufacturing concepts, measurement tools, and quality standards.

Gaining hands-on experience through internships, apprenticeships, or entry-level roles in manufacturing or quality departments is invaluable. On-the-job training will help candidates become familiar with industry-specific inspection procedures, tools, and software.

Obtaining industry certifications such as the Certified Quality Inspector (CQI) from the American Society for Quality reinforces theoretical knowledge with practical skills around quality auditing, defect classification, and inspection protocols. These credentials often open doors to higher-paying positions and greater career mobility.

Staying updated with evolving quality standards, learning advanced statistical methods like Six Sigma, and mastering digital inspection technologies can set prospective QA Inspectors apart. Career advancement frequently involves specializing in certain inspection types, moving into quality control or assurance management, or becoming a process improvement specialist.

Networking with industry professionals and joining quality associations provides learning opportunities and access to job openings. Developing strong soft skillsβ€”especially communication and analytical thinkingβ€”helps effectively relay findings and collaborate with cross-functional teams. Continuous learning and a proactive approach to problem-solving are key to thriving as a QA Inspector.

Required Education

Formal education often starts with a high school diploma emphasizing math, science, and technical courses. Trade schools and community colleges provide valuable programs in quality assurance, manufacturing technology, or industrial engineering technology, covering essential topics such as metrology, quality management, and manufacturing processes.

Certifications from professional bodies play a crucial role in advancing a QA Inspector's qualifications. The American Society for Quality (ASQ) offers the Certified Quality Inspector (CQI) credential, focusing on inspection concepts, documentation, and regulatory compliance. Additional certifications like Six Sigma Green or Yellow Belt can provide expertise in process improvement and defect reduction techniques.

Training programs frequently focus on the use of measuring instruments, non-destructive testing (NDT) methods, statistical process control (SPC), and reading technical drawings. Manufacturers may also provide proprietary training for specific products, quality procedures, and software tools.

Online platforms and workshops allow QA Inspectors to refresh skills and stay current with evolving industry standards, technologies, and regulations. Continuous professional development, such as learning about Lean methodologies or advanced data analysis software, supports career growth.

Hands-on experience through internships, co-op programs, or mentorship accelerates learning by providing practical exposure to real-world inspection challenges. Understanding cross-functional processes including procurement, production, engineering, and customer service enhances the inspector's ability to contribute to quality assurance effectively.

Career Path Tiers

Junior QA Inspector

Experience: 0-2 years

Entry-level QA Inspectors focus primarily on learning inspection procedures and tool usage under supervision. They conduct basic visual and dimensional checks on materials and products, document findings, and escalate issues to senior staff. Frequent hands-on training builds proficiency in operating measurement instruments and interpreting blueprints. Junior Inspectors also assist with data recording and learn to navigate quality management software. Expected to develop strong attention to detail and familiarize themselves with company safety and quality policies, they are gradually introduced to process improvement initiatives and root cause analysis.

QA Inspector

Experience: 2-5 years

At this mid-level position, QA Inspectors conduct comprehensive inspections independently and are responsible for analyzing results and generating detailed reports. They coordinate closely with production and engineering teams, identify recurring defects, and drive corrective actions. Inspectors may handle specialized testing such as non-destructive evaluations and assist with internal audits and supplier quality assessments. Responsibilities expand to include maintaining calibration schedules and mentoring junior inspectors. Inspectors are expected to exhibit a thorough understanding of regulatory standards and contribute actively to continuous improvement efforts.

Senior QA Inspector

Experience: 5-8 years

Senior QA Inspectors lead complex quality assurance projects, serve as SME (Subject Matter Experts) in inspection techniques, and help update quality inspection standards. They oversee quality audits, regulatory compliance, and supplier performance evaluations. Seniors play a key role in training teams, resolving escalated quality issues, and collaborating with cross-functional departments to improve product reliability. Their deep knowledge of statistical process control (SPC), root cause analysis, and quality system requirements enables them to influence manufacturing decisions and optimize quality management processes.

QA Supervisor/Lead Inspector

Experience: 8+ years

QA Supervisors or Lead Inspectors manage inspection teams and oversee end-to-end quality assurance processes. They develop inspection protocols, ensure staffing and training adequacy, and liaise between production management and quality departments. Their responsibilities include driving quality strategy implementation, audit preparation, and regulatory compliance management. These professionals often manage corrective/preventive action (CAPA) programs, continuous improvement projects, and supplier compliance programs. Leadership, project management, and advanced quality systems expertise are critical to succeed in this tier.

Global Outlook

The demand for skilled QA Inspectors spans globally due to the universal need for high-quality products across manufacturing industries. Countries with robust manufacturing sectors such as the United States, Germany, Japan, China, and South Korea offer numerous positions in automotive, electronics, aerospace, and pharmaceuticals. Emerging economies like India, Vietnam, and Mexico also display growing opportunities as multinational companies expand their production bases seeking reliable quality assurance professionals.

Each region has unique regulatory frameworks and industry standardsβ€”Europe emphasizes CE markings and ISO compliance, while North America often includes FDA and ASTM standards. Knowledge of these regulatory environments enhances a candidate’s global employability. Multinational organizations often look for QA Inspectors capable of working across international teams, understanding diverse production processes, and collaborating on global quality initiatives.

Language skills and cultural adaptability become assets as remote quality audits and virtual inspections gain traction. Digital quality management systems facilitate international collaboration and data sharing, increasing cross-border opportunities. Additionally, industries like aerospace and medical devices, with highly stringent global quality requirements, provide specialized niche roles for QA Inspectors with deep regulatory knowledge. Continuous professional development and certification recognition worldwide empower inspectors to explore careers across borders.

Job Market Today

Role Challenges

QA Inspectors currently face challenges including keeping pace with rapid technological advancements in automated inspection systems and Industry 4.0 transformations. Increasing product complexity requires constant upskilling, while tighter regulations and stricter compliance requirements amplify the pressure to detect defects early. Global supply chain disruptions have also increased variability in raw material quality, requiring inspectors to adapt inspection protocols frequently. Additionally, workforce shortages in skilled QA personnel make retention difficult, and inconsistent quality cultures across suppliers complicate standardized inspections. Balancing thoroughness and production speed without creating bottlenecks remains a continuous struggle.

Growth Paths

Advancements in digital inspection technology, such as AI-powered vision systems and real-time data analytics, open new pathways for QA Inspectors to evolve their roles. There's rising demand for professionals who can integrate traditional inspection skills with software-driven quality management. Industries like electric vehicles, renewable energy, and biotechnology are expanding, creating niche positions requiring specialized quality assurance. Increasing consumer awareness about product safety and sustainability further fuels demand. QA Inspectors who pursue certifications, cross-functional skills, and familiarity with international standards enjoy greater mobility and advancement chances.

Industry Trends

The rise of automation and smart manufacturing has introduced sophisticated inspection tools, but human expertise remains critical for judgment and complex assessments. Integration of AI and machine learning in quality control helps detect anomalies faster but requires inspectors to interpret these outputs and validate machine findings. Remote inspections and digital quality audits are becoming more common due to globalization and pandemic-driven constraints. Emphasis on sustainable production and supplier quality monitoring has grown, expanding QA Inspector roles beyond factory floors into supply chains. Lean and Six Sigma methodologies continue to guide defect reduction and process excellence, demanding a blend of technical and analytical competencies.

A Day in the Life

Morning (9:00 AM - 12:00 PM)

Focus: Inspection Preparation & Incoming Materials Assessment
  • Review inspection plans and quality checklists for the day
  • Calibrate and prepare measuring instruments and gauges
  • Inspect incoming raw materials or components for compliance
  • Document defects or non-conformities and communicate with procurement
  • Update quality management system entries with inspection data

Afternoon (12:00 PM - 4:00 PM)

Focus: In-Process and Final Product Inspections
  • Perform dimensional and visual inspections at various production stages
  • Use coordinate measuring machines (CMM) or optical comparators as needed
  • Analyze trends in defects or deviations and report findings
  • Engage with production teams to resolve immediate quality issues
  • Assist with data entry and prepare reports for management review

Late Afternoon (4:00 PM - 6:00 PM)

Focus: Quality Documentation and Continuous Improvement Support
  • Compile daily inspection reports and update quality logs
  • Participate in team meetings discussing quality metrics and improvement actions
  • Help plan and conduct internal audits or supplier assessments
  • Maintain calibration schedules and inspect measurement tools
  • Review updated quality standards or SOPs for implementation

Work-Life Balance & Stress

Stress Level: Moderate

Balance Rating: Good

QA Inspectors often work shifts that align with production cycles, which can include overtime or extended hours during peak manufacturing periods. While physical demands and tight deadlines can contribute to moderate stress, established safety protocols and structured workflows help maintain a manageable pace. The role offers good routine with defined tasks, supporting effective work-life balance. Opportunities for scheduled days off and relatively low travel requirements help further reduce stress factors.

Skill Map

This map outlines the core competencies and areas for growth in this profession, showing how foundational skills lead to specialized expertise.

Foundational Skills

Fundamental abilities every QA Inspector needs to ensure quality standards are met and defects identified reliably.

  • Reading and interpreting engineering drawings
  • Using precision measuring instruments (calipers, micrometers)
  • Conducting visual and dimensional inspections
  • Documenting and reporting inspection results

Technical Proficiencies and Compliance

Specialized skills in testing methods, quality standards, and regulatory adherence.

  • Coordinate Measuring Machine (CMM) operation
  • Non-destructive testing (NDT) techniques
  • Statistical Process Control (SPC)
  • Knowledge of ISO 9001 and industry-specific regulations
  • Root cause analysis and corrective/preventive action (CAPA)

Professional & Interpersonal Skills

The soft skills and professional tools needed to succeed and collaborate effectively within quality teams and cross-functional departments.

  • Quality management software proficiency
  • Effective communication and report writing
  • Time management and organizational skills
  • Team collaboration and problem-solving
  • Continuous improvement mindset

Pros & Cons for Quality Assurance (QA) Inspector

βœ… Pros

  • Provides a clear, structured role within manufacturing with defined responsibilities.
  • Opportunities to impact product quality and customer satisfaction directly.
  • Gains technical expertise applicable across multiple industries.
  • Potential for career growth into quality management or engineering.
  • Work environments often follow predictable schedules in stable industries.
  • Access to industry certifications can accelerate career advancement.

❌ Cons

  • Can be physically demanding, involving long periods of standing and repetitive tasks.
  • High attention to detail required, which can cause mental fatigue.
  • Sometimes faces pressure balancing thorough inspections with production speed.
  • May deal with repetitive work and strict procedural adherence.
  • Shift work or overtime might be necessary in some manufacturing environments.
  • Requires constant learning to keep up with evolving industry standards and technologies.

Common Mistakes of Beginners

  • Failing to calibrate measuring tools before use, leading to inaccurate inspections.
  • Misinterpreting engineering drawings or specifications due to lack of training.
  • Neglecting to document defects properly, impairing traceability and corrective actions.
  • Rushing inspections to meet production timelines, increasing the risk of missed defects.
  • Lack of communication with production teams, resulting in unresolved quality issues.
  • Ignoring safety protocols during inspections in busy or hazardous environments.
  • Not updating knowledge about changing quality standards or regulatory requirements.
  • Overlooking the importance of routine maintenance and calibration of inspection instruments.

Contextual Advice

  • Invest time mastering how to accurately read and interpret technical drawings.
  • Develop strong communication skills to effectively report and discuss quality concerns.
  • Be meticulous with documentation; thorough records support corrective actions and audits.
  • Maintain and calibrate your inspection tools regularly to ensure precision.
  • Understand the entire production process to better identify root causes of defects.
  • Stay current with industry standards and pursue relevant certifications.
  • Balance inspection thoroughness with production demands without compromising quality.
  • Engage in continuous improvement efforts and suggest enhancements proactively.

Examples and Case Studies

Reducing Defects in Automotive Component Manufacturing

A QA Inspector at a leading automotive parts supplier implemented enhanced inspection protocols using coordinate measuring machines (CMM) combined with statistical process control. Early detection of dimensional deviations led to recalibration of machinery and supplier review. These changes reduced defective product rates by 30%, saving significant costs and improving supplier relationships.

Key Takeaway: Leveraging precision measurement tools and data analytics enables QA Inspectors to add tangible value beyond basic defect detection by influencing process improvements.

FDA Compliance in Medical Device Production

In a medical device manufacturing plant, the QA Inspector played a vital role in ensuring compliance with FDA regulations by rigorously documenting inspection results, maintaining audit trails, and supporting supplier quality monitoring. Their active involvement in training and SOP development significantly strengthened compliance preparedness for regulatory inspections.

Key Takeaway: Thorough documentation and understanding of regulatory frameworks help QA Inspectors safeguard product safety and company reputation in highly regulated industries.

Non-Destructive Testing to Prevent Aerospace Failures

A senior QA Inspector specializing in non-destructive testing (NDT) techniques successfully detected micro-cracks in aerospace components that escaped initial visual checks. This early intervention prevented costly recalls and potential safety hazards. Through close work with engineering teams, inspection protocols were enhanced, increasing detection rates and overall product reliability.

Key Takeaway: Specialized inspection skills can be critical in high-stakes industries, preventing failures with potentially catastrophic consequences.

Implementing Lean Quality Control in Electronics Manufacturing

A QA Inspector contributed to a lean manufacturing initiative by redesigning inspection checkpoints and streamlining defect reporting processes. This reduced bottlenecks on the production line, improved communication with operators, and decreased inspection cycle times while maintaining high-quality standards.

Key Takeaway: QA Inspectors who integrate lean principles enhance operational efficiency without sacrificing quality.

Portfolio Tips

Creating a compelling portfolio as a QA Inspector involves showcasing not only technical competencies but also successful projects that demonstrate problem-solving and impact on product quality. Include detailed examples of inspections conducted, types of measurement tools mastered, and any quality improvement initiatives contributed to. Quantify achievements wherever possible, such as defect reduction percentages, audit results, or time improvements in inspection cycles.

Visual documentation such as photographs of inspection setups, calibrated tools, and defect examples can help complement written submissions. Certifications and training credentials should be prominently displayed, especially recognized industry certificates like ASQ Certified Quality Inspector (CQI).

A well-organized digital portfolio or LinkedIn profile segmented by skills, work experience, and professional development conveys professionalism. Including testimonials or references from supervisors or engineers can further validate your effectiveness. Keep updated with recent projects and continue adding new experiences, particularly those involving advanced inspection technologies and process improvements. Overall, the portfolio should clearly communicate your value as a detail-oriented and knowledgeable quality assurance professional.

Job Outlook & Related Roles

Growth Rate: 7%
Status: Growing as fast as average
Source: U.S. Bureau of Labor Statistics

Related Roles

Frequently Asked Questions

What qualifications do I need to become a QA Inspector?

Typically, a high school diploma is the minimum requirement. However, many employers prefer candidates with technical diplomas or associate degrees in quality assurance, manufacturing technology, or engineering fields. Professional certifications such as the ASQ Certified Quality Inspector (CQI) greatly enhance credentials. Continuous technical training in measurement tools, quality management systems, and regulatory standards is often necessary.

What tools are most commonly used by QA Inspectors?

Common tools include calipers, micrometers, height gauges, coordinate measuring machines (CMM), optical comparators, surface roughness testers, and specialized non-destructive testing equipment. Additionally, software for statistical process control (SPC), quality management systems, and defect tracking are frequently used.

Can QA Inspectors work remotely?

Due to the hands-on nature of inspections requiring physical measurement and observation on production floors, most QA Inspection roles are not remote-friendly. Remote work may be possible in specialized functions like quality system auditing or regulatory documentation but is uncommon in frontline inspection roles.

What industries hire QA Inspectors?

Manufacturing industries such as automotive, aerospace, electronics, medical devices, pharmaceuticals, consumer goods, food processing, and heavy machinery widely employ QA Inspectors. The role is essential wherever product safety, compliance, and customer satisfaction depend on consistent quality.

How do I advance my career as a QA Inspector?

Gaining experience, completing certifications (e.g., ASQ CQI, Six Sigma), and diversifying skillsets in advanced inspection techniques or quality management improve advancement opportunities. Moving into senior inspection roles, quality engineering, process improvement, or supervisory positions are common pathways.

What are common challenges faced by QA Inspectors?

Balancing production schedules with thorough inspections, adapting to rapid technological changes, staying current with evolving quality standards, and maintaining high attention to detail under time pressure are frequent challenges. Effective communication and problem-solving skills are vital to overcome these obstacles.

How important is knowledge of regulatory standards?

Understanding industry-specific regulatory frameworks such as ISO 9001, FDA requirements, ASTM standards, or aerospace quality standards is critical. This knowledge ensures products meet legal and safety requirements, avoiding costly recalls and legal penalties.

Is certification necessary to be a QA Inspector?

While not always mandatory, certifications significantly improve employability and career progression. Certified qualifications demonstrate professional commitment and understanding of quality principles, increasing roles' responsibility and salary potential.

What is a typical day like for a QA Inspector?

Daily tasks include inspecting incoming materials and finished products, operating measuring instruments, documenting results, collaborating with manufacturing and engineering teams, participating in audits, and maintaining inspection equipment. The day often involves both physical inspections and administrative reporting.

What salary can I expect as a QA Inspector?

In the United States, entry-level QA Inspectors usually earn between $40,000 and $50,000 annually, while experienced inspectors can make from $60,000 up to $70,000 or more depending on the industry, location, and certifications.

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