We believe that a thriving community is a company’s most valuable asset. Community unlocks the power of your customer network, enabling you to scale your business, your resources, and your presence in ways that traditional marketing or advertising channels can’t.

When done right, community will enable and improve customer acquisition, support, success, and retention in ways you never thought possible.

But building a successful community isn’t easy. You’re stuck manually wrangling spreadsheets, making decisions with incomplete data, and failing to prove the value and impact that you anecdotally know exists.

Community first

Communities are our reason for existing. We believe in the power of community and strive to help community professionals gain a seat at the table. Put the community first and the additional benefits will come.

Communicate well

Good communication is central to everything. Enable everyone to be on the same page, be transparent, seek internal and external input, speak your mind, and listen first.

Take ownership

Be proactive and agile in doing what you think is right. Take leadership and ownership over your work, everyone contributes to our success.

Stay lightweight

There are no extra points for the most complex solution to a problem. We strive to search for the quickest, simplest and lightest solutions while still delighting our users.

Be genuine

Communities thrive when its members are genuine and themselves, and the same goes for us. We foster a safe environment where everyone is encouraged to speak their mind and challenge the status quo.