A software developer wants to tackle the real life problem to make an impactful solution by leveraging technology and making people life easier
MS in Information Systems
Developed UX designs in Figma, increasing usability by 25% (tracked by user click activity) and user satisfaction by 30% (tracked by conducting surveys)
Streamlined the User Acceptance Testing (UAT) process which resulted in 80% lesser issues after deployment ensuring high product quality and functionality
Developed user activity tracking services in Java, Rest APIs and Kafka for all activities on the user application
Created comprehensive user guides and documentation, streamlining user onboarding and support procedures
Led cross-functional collaboration to integrate and enable data flow across sites, forms, and alerts other teams
Designed responsive Career Websites, application forms, and Job alerts reducing hiring time by 20%
Developed Java-based CRM platform with MySQL integration,conducted unit testing for optimal performance, and managed 10,000+ candidate record data
Rectified an average of 20 Jira tickets per week, ensuring seamless application support and maintenance
Processed and resolved SAP alerts for 36 applications as an SAP basis administrator
Handled the Dynatrace Application alerts and performed RCA to minimize alerts by 15%
Analyzed alerts and proposed solutions to enhance system efficiency, generating 3+ weekly reports
Documented alert root causes in Confluence, enhancing cross-team collaboration and data accessibility