Customer Service Representative
- Location
- Peru
- Rate, USD
- $20 / hour
- Work schedule
- Full Time, Contract, Part Time,
- Language skills
- English, Spanish
- Available for Hire
- Yes
About me
Bilingual marketing professional with a focus on projects that advance sports, music, and
sustainability. Demonstrates strong analytical skills and a holistic vision, complemented by a
keen interest in research and innovation. Proven track record in managing patient
information and laboratory samples while ensuring compliance in various clinical trials. Highly
organized and dedicated, equipped with excellent communication and planning abilities.
Professional area
Education
- 04/24 - 12/25 Marketing @ Universidad San Ignacio de Loyola
Experience
- 10/22 - 04/23 Customer Service representative @ Concentrix
Answered inbound calls, chats and emails to facilitate customer service.
Assisted customers with returns, cancellations, queries, exchange rates, and
technical support.
Informed customers about billing procedures, processed payments, and provided
payment option setup assistance.- 04/24 - 06/24 Market Study @ Molident Odontología Integral S.A.C.
Coordinated extensive research on halitosis across various academic and medical
institutions in Peru.
Structured, evaluated, and interpreted research data.
Guaranteed all stages of clinical trials complied with Good Clinical Practices
principles.- 01/19 - 07/19 Event Assistant @ Marketing & Creatividad
Coordinated C-level executive attendance at Red Hat corporate events.
Supervised event execution, including branding placement.
Organized materials, cleaned facilities and set up equipment to prepare for events.
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