KYC Specialist
- Location
- Estonia
- Rate, USD
- Not specified
- Work schedule
- Contract,
- Language skills
- English, Estonian, Yoruba
- Available for Hire
- Yes
About me
I am a results-driven professional with expertise in business management, regulatory compliance, and strategic planning. I am adept at optimizing operations, integrating financial and marketing strategies, and ensuring adherence to ethical, social, and regulatory principles. I hold certifications in customer service, SQL, data protection, and financial crime investigations. I pride myself on being a strong communicator, capable of collaborating across teams to drive organizational success through informed decision-making and corporate responsibility. My experience spans various roles, including KYC Specialist, Financial Crime Investigator, and Customer Support Agent, where I have honed my skills in due diligence, risk assessment, and customer service. I am committed to continuous learning and professional development, which is reflected in my educational background and certifications.
Professional area
Education
- 01/09/2022 – 17/01/2025 Master of Arts in Social Sciences (International Business) @ Tallinn University of Technology
- 02/09/2018 – 17/06/2021 Bachelor of Arts in Social Sciences (International Business) @ Tallinn University of Technology
- 21/10/2018 – 16/12/2018 Certificate in Speaking to Persuade @ University of Washington in partnership with Coursera
- 31/12/2013 – 29/06/2015 Certificate in Oracle 12C + Linux & Information Technology Infrastructure Library @ NIIT
- 31/08/2011 – 29/08/2012 Postgraduate Diploma in Transport Management @ Federal University of Technology
- 31/12/2008 – 29/12/2011 Higher National Diploma in Shipping Management @ Certified Institute of Shipping
- 12/2006 – 06/2008 Honours Diploma in Software Engineering @ NIIT
Experience
- 01/05/2023 – CURRENT KYC Specialist @ NON-DISCLOSURE AGREEMENT
Conduct comprehensive due diligence on new users, perform periodic KYC record reviews, conduct name screening checks, perform IP address consistency checks, investigate high-risk individuals, and communicate effectively with internal and external parties.
- 01/11/2022 – 03/02/2023 Financial Crime Investigator @ MONESE
Write SAR narratives, conduct due diligence on clients, set priorities, ensure data verification, and communicate effectively with customers.
- 25/11/2021 – 31/10/2022 Customer Support Agent @ MONESE
Respond to customer queries, identify customer needs, update internal databases, monitor social media complaints, and assist in training junior representatives.
- 09/12/2020 – 02/2022 Customer Support & Verification Specialist @ STARSHIP TECHNOLOGIES
Perform due diligence on new clients, review documents, enhance communication with customers, issue refunds, and support order delivery flow.
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