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Hi! I’m a seasoned bilingual (French/English) customer success professional with over 10 years of experience in building strong client relationships across retail, telecommunications, and corporate. I’m currently in a customer success role at JTI-MacDonald. I specialize in all things relating to onboarding, engagement, and retention. My track record includes managing multi-brand customer support at VF…
Leader with a track record of success in translating high volumes of data into powerful new solutions aligned with the unique challenges and goals of each customer. Highly skilled in building and leading skilled teams of professionals throughout the end-to-end project lifecycle while remediating encountered roadblocks. Comprehensive experience in building positive, lasting relationships with customers…
I am a versatile professional with a passion for delivering exceptional customer service while leveraging my expertise in IT and telecommunications to solve complex challenges. With a solid background in these diverse fields, I bring a unique blend of technical proficiency and interpersonal skills to every role I take. I thrive in customer-centric environments where…
I am a Computer Engineer Graduate from the University of Tennessee. I’ve been working in IT since 2019, and I am currently working towards earning my Google Data analytics certificate.
Business Key Account Development professional with experience selling and managing accounts, overseeing departmental operations and managing teams. Expert in analyzing and gathering information and presenting solutions to both clients and colleagues. A proven leader with the ability to multitask and manage long term accounts. I have consistently proven the ability to work with diverse teams…
Experienced professional with a strong background in data analysis, stakeholder engagement, customer service, and process optimization. Leveraging 7 years in the tech and intel sectors, I am eager to drive customer success through tailored solutions and strategic insights. Committed to integrating technical expertise with client objectives to ensure optimal satisfaction and product performance.
Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and analysis abilities to boost performance.
Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
I am a dynamic and results-oriented professional with a strong background in project management, client success, and technical analysis. Holding a Bachelor of Arts and Science from the University of Ottawa. My professional journey includes a significant role as an Associate Program Consultant at Assent where I addressed complex ESG compliance challenges across the US,…
With over 11 years of experience in the financial services industry, I am a driven and motivated branch manager who leads by example and inspires others to achieve their goals. I have a proven track record of delivering exceptional customer service, increasing branch profitability, and managing compliance and operations functions. As a private client branch…
My name is Bebe Ibvisayi Lashley. I am an immigrant from Zimbabwe who has lived in the USA for 22 years. I have over 15 years of experience in customer service based sales professional. Iβm a very motivated Β individual who has helped launch two startups in San Diego County. A top-producing senior sales executive with…
I have operations and management experience in Insurance, Finance, and Logistics, including oversight of up to 20+ staff. My ability to analyze big data, pinpoint inefficiencies, develop resolution strategy, and implement staff-supported change across the enterprise is unmatched.
Proactive and results-driven Operations Manager with a strong background in project coordination and business operations. Skilled in personnel oversight, budgeting, training, onboarding/offboarding, and program development, directing key business processes and communication strategies. Demonstrated success in leading diverse teams, fostering positive cultures, and building lasting relationships with stakeholders to drive organizational advancement.
Meticulous, solution-focused leader working at the cutting-edge of financial investigation management, cross- functional stakeholder engagement, and strategic direction to deliver millions of dollars in fraud prevention savings. Specialize at transforming fraud prevention processes, policies, and systems to drive quality, value, and efficiency within challenging deadline-driven settings. Influential relationship builder and motivational team player who champions…
Motivated team player experienced in providing 8 exceptional years of customer service. Proven ability to remain calm and professional in high-stress situations while being able to quickly and effectively resolve customer complaints. Possesses exceptional communication, organizational and multitasking skills. Committed to providing the highest quality service and creating a positive customer experience.
I am a highly organized and friendly individual. I have over 10 years of experience in customer service ranging from in person positions such as teller, banker and member service representative to virtual positions which include remote and call center. I am highly organized and have a strong ability to manage and prioritize my time…
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