I am a reliable and tech-savvy Virtual Assistant experienced in supporting remote teams with administrative tasks such as scheduling, email and chat communication, invoicing, and report generation. I am adept at using tools like Google Workspace, Excel, WhatsApp Business, and project tracking platforms. I am committed to optimizing workflows, meeting deadlines, and providing outstanding virtual support across time zones. My background includes providing customer support, managing invoices, and coordinating supply inventory. I have a Bachelor’s Degree in Industrial Engineering and am fluent in both Spanish and English. I thrive in remote work environments and am flexible with my availability to ensure effective collaboration.
Provided customer support via WhatsApp Business, ensuring prompt and courteous communication. Managed invoices and payment tracking using Excel. Controlled supply inventory and coordinated restocking with vendors. Generated supply reports and managed invoice processing. Handled employee and vendor payments with accuracy and timeliness. Scheduled meetings and maintained office documentation.
Managed Shopify store: added products, processed orders and handled returns. Provided customer support via email and WhatsApp, ensuring quick and friendly responses. Updated inventory records and coordinated delivery status with suppliers.
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