Cybersecurity Analyst / System Administrator / Network Administrator

Led CI/CD process implementation, collaborating with internal teams to enhance project reliability and deployment speed. Deployed and managed 45+ IKEv2 and WireGuard VPN servers, significantly improving global access security. Automated server orchestration utilizing Ansible and developed APIs for backend infrastructure management. Integrated comprehensive system monitoring solutions, achieving and maintaining 99%+ uptime across all environments.

Tailored Prisma Cloud security solutions to specific client requirements, drastically reducing exposure to critical vulnerabilities. Spearheaded technical deployments and conducted staff training sessions, elevating client security maturity. Customized automation workflows to seamlessly integrate cloud security best practices into complex client infrastructures.

Directed company-wide cybersecurity initiatives, leading DDoS mitigation efforts and comprehensive incident response. Deployed Bitdefender GravityZone and Fortinet firewall appliances, reducing security incidents by 20%. Implemented phishing prevention strategies via DNS policy enforcement and comprehensive user awareness programs.

Managed priorities and provided proactive technical support for over 500 critical business assets, ensuring seamless continuous operations. Led high-pressure incident response efforts, coordinating multiple cross-functional teams and managing communications during critical events.

Migrated the organizational website to a secure, custom VPS, guaranteeing minimal downtime and complete data integrity. Utilized Docker for the efficient setup, deployment, and ongoing management of the hosting environment.

Managed the complete lifecycle of 20+ Linux servers across diverse client environments. Automated routine system administration and network tasks using shell scripting and Ansible, driving operational efficiency. Delivered 24/7 on-call support, successfully resolving high-impact infrastructure issues with minimal disruption.

Coordinated a complex, high-value robotics implementation project from conception to completion, serving as the primary liaison between internal teams and external partners (Fanuc). Developed and implemented new automation workflows, establishing structure within complex processes and enhancing overall operational accuracy. Supported a team of 9+ personnel by managing schedules, coordinating training, and aligning operational priorities with project goals.

Served as the primary technical support partner for 300+ users, efficiently prioritizing and resolving incoming issues. Governed sensitive corporate data, including user permissions and access controls, ensuring strict security and confidentiality for all accounts. Owned critical business continuity processes, executing daily backup and recovery protocols to guarantee data integrity. Monitored network performance and security posture, proactively responding to system alerts to prevent operational downtime.