Healthcare Support Worker / IT Consultant

Provide exceptional personal care and emotional support to elderly and disabled individuals in both domiciliary and clinical settings. Assist patients with mobility, hygiene, medication administration, and nutritional needs while ensuring their dignity and independence. Communicate closely with healthcare professionals to report changes and optimize care plans using accurate documentation and monitoring.

Assisting clients with bathing, dressing, and toileting. Helping with mobility and transfers. Providing assistance with eating and drinking. Monitoring vital signs, such as temperature, blood pressure, and pulse. Observing and reporting any changes in a client’s condition. Administering medication as directed by a healthcare professional. Assisting with light housekeeping duties, such as laundry and cleaning. Preparing meals and snacks. Running errands, such as grocery shopping. Providing emotional support and companionship to clients. Engaging clients in social activities and hobbies. Accompanying clients to appointments and outings. Maintaining accurate and up-to-date records of client care. Reporting any concerns or incidents to the appropriate supervisor.

Assisting patients with personal hygiene, including bathing, dressing, and oral care. Helping patients with mobility, transfers, and positioning. Assisting with feeding and hydration. Monitoring and recording vital signs (temperature, blood pressure, pulse, respiration). Observing and documenting changes in patients’ physical, mental, and emotional condition. Reporting any concerns to registered nurses or other healthcare professionals. Assisting patients with prescribed exercises and therapies. Encouraging patient participation in recreational activities. Maintaining a clean, safe, and comfortable environment for patients. Ensuring equipment is clean and in good working order. Communicating effectively with patients, families, and healthcare team members. Maintaining accurate and timely documentation of patient care. Following individualized care plans developed by healthcare professionals. Providing care in accordance with established policies and procedures.

Directed academic and IT operations, managing over 10,000 students and faculty in a technology-focused environment. Oversaw curriculum development, faculty training, quality assurance, and compliance with national and international academic standards. Designed and implemented scalable IT systems, conducted software trainings, and consulted for enterprise technology transformation projects.

Meeting with clients to discuss their IT needs. Analyzing existing IT systems and identifying areas for improvement. Developing IT strategies and roadmaps. Recommending hardware, software, and system upgrades. Managing IT projects from start to finish. Providing technical support and troubleshooting. Creating documentation and training materials. Staying up-to-date with the latest IT trends and technologies.

Delivered advanced technical courses in software development, cybersecurity, and systems architecture for tertiary-level students. Developed comprehensive training materials, executed lab exercises, and evaluated student performance to ensure academic excellence. Introduced agile methodologies and version control (Git) to align training with industry trends.

Supported clients in residential and clinical settings with daily living activities including toileting, dressing, feeding, and mobility aid. Maintained high levels of hygiene, monitored vital signs, and ensured timely reporting of clinical observations. Played a key role in end-of-life care, dementia management, and holistic support for vulnerable individuals.