Business Systems Specialist

Manage and optimise enterprise SaaS platforms (Procore and ERP systems) supporting large-scale construction projects across EMEA. Collaborate with global stakeholders (EMEA, APAC, AMER) to align business processes, system configurations, and governance standards. Drive system improvements and integrations to ensure data consistency across project, financial, and operational workflows. Support digital transformation initiatives by enhancing system adoption and streamlining cross-functional processes. Act as a bridge between business and IT, translating operational needs into scalable system solutions.

Delivered ERP and business systems solutions across multiple enterprise client environments. Implemented procurement, inventory, and finance workflows, improving operational efficiency. Integrated supplier data and optimised procurement processes. Delivered user training and improved system adoption, reducing support requests by 20%. Supported ERP processes, improving workflows across Sales, Logistics, and Customer Operations. Implemented ERP (Agevole), transitioning business processes from Excel to structured digital systems. Automated administrative and financial workflows using Microsoft Power Automate. Collaborated with Finance, HR, and Operations to improve cross-functional efficiency. Ensured alignment and integration between multiple business systems.

Administered business-critical systems including Procore and internal enterprise applications. Supported system integrations to ensure data consistency across finance, operations, and project teams. Collaborated with international teams to standardise workflows and improve system governance. Troubleshot and resolved system issues to maintain operational continuity across multiple locations. Contributed to process improvements by identifying inefficiencies and proposing scalable solutions.

Managed website projects from concept to delivery, aligning technical implementation with business goals. Coordinated with marketing and design teams to deliver user-focused digital experiences. Implemented analytics tools (Google Analytics, Tag Manager) to track performance and support data-driven decisions. Improved website structure and content strategy to enhance user engagement and brand consistency.

Developed and maintained responsive WordPress websites with a focus on performance and scalability. Customised themes and plugins to meet business and client requirements. Applied SEO best practices to improve search visibility and user engagement. Performed maintenance, updates, and troubleshooting across multiple web environments.