Product Designer

I am an end-to-end Product Designer with over 2.5 years of experience turning complex user problems into intuitive and accessible experiences across mobile and web platforms. I specialize in bridging design and engineering by validating prototypes against real APIs, defining UI states, and delivering work that holds up in production environments. My expertise includes AI-assisted workflows, WCAG 2.1 accessibility standards, and cross-functional collaboration within Agile teams.

In my recent role as a Software Engineer with a UX/UI design focus at Oklahoma Blood Institute, I crafted cohesive visual experiences across digital channels including mobile, web, and desktop applications. I translated high-fidelity Figma designs into scalable React and Angular user interfaces, implemented user flows and interaction specifications, and increased user engagement by 20%. I also defined multiple UI states to ensure consistent feedback and operational accuracy across devices.

I have driven multiple design projects from concept to production, creating user flows, wireframes, interactive prototypes, and high-fidelity designs in Figma while balancing creativity with execution under tight sprint deadlines. I apply design thinking methods while engineering UI, ensuring layouts and interactions are consistent and usable across multiple device breakpoints while meeting technical feasibility and delivery constraints.

My work strengthens design-to-engineering delivery alignment by using implementation as a validation layer, ensuring intended UX patterns can be executed cleanly given real APIs and platform constraints. I have conducted usability testing and WCAG 2.1 accessibility audits prior to production releases, translating user insights into targeted design improvements that reduced UX-related defects by 30%.

Additionally, I implemented an LLM-powered customer support chatbot using LangChain and LlamaIndex, leveraging prompt engineering and retrieval-augmented generation to automate 40% of Tier-1 support queries and reduce average resolution time from minutes to seconds. I also built and evolved a shared design system of reusable Figma components, ensuring consistency and quality across web and mobile products while reducing design-to-development cycle time by 25%.

I validate designs against real APIs, data structures, and performance requirements to ensure technically feasible UX solutions aligned with enterprise compliance and operational workflows. I actively contribute to Agile sprint planning, backlog refinement, and user story estimation to align delivery with business goals.

Earlier, as a Software Developer Intern at Loha Ispaat Ltd., I translated wireframes and user journeys into responsive web interfaces, contributing to a 25% increase in traffic to underutilized product areas. I collaborated closely with designers and product stakeholders to clarify interaction patterns and gather feedback, driving a 15-20% reduction in user drop-offs across key workflows. I iterated on layout and responsiveness issues across high-traffic enterprise modules, improving cross-browser compatibility and overall experience quality through rapid feedback cycles.