Quality Professional

Led test estimation and working sessions to gather additional information before testing activities start. Owned functional testing in Salesforce Sandboxes.
Contributed to QA decision-making on testing activities and releases.
Reviewed business, technical requirements, and application design to ensure app testability.
Helped define appropriate test strategy for the project.
Validated test results through SOQL and Salesforce Inspector.
Verified flows, permission sets, and roles.

Created and updated comprehensive test cases in Zephyr.
Contributed to QA sharing sessions on features tested or updated.
Executed performance, usability, and compatibility testing for mobile apps.
Performed payments testing in production (in-app purchases, subscriptions).
Tested feature experiments with Amplitude (A/B Testing).
Triggered and tested builds from Jenkins, Firebase distribution app, and TestFlight.

Led requirements review and defect management.
Led team verifications testing with other stakeholders.
Initiated user stories validation in early stage of development.
Owned the software testing lifecycle from requirements review, test design, execution through to defect resolution.
Performed regression testing across mobile platforms.
Monitored builds in TestFlight and Firebase App Distribution
Reduced defect rates by 10% through early requirements review.

Reduced defect rates by conducting root cause analysis and implementing corrective actions.
Streamlined QA processes, accelerating product releases and improving customer satisfaction.
Utilized Mantis bug tracking system for defect management.
Studied new software functionalities/features.
Performed web, mobile, and desktop application testing.

Improved software quality by executing comprehensive test plans and meticulously documenting results. Conducted thorough regression testing of previous builds to verify bug fixes and maintain app stability. Provided timely feedback to developers on identified issues, enabling rapid resolution of bugs before launch deadlines.
Followed guidelines and all documents related to the job (manuals and checklists).
Monitored the status of tests and tasks performed.

Enhanced test execution by 15% on implementing Software Testing Technique
AWS microservices testing
Checked whether business requirements are met during testing
Collaborated with the team locally and remotely (New Zealand)
Identified bottlenecks in the entire testing phase
Performed Backend testing using TOAD for MySQL
Performed End-to-End testing for COVID Web and Mobile apps

Acted as Game QA: understood game script, mechanics, design files, and features (Zhan Hun).
Attended game kickoff meetings.
Gathered requirements through BRD/FRD review or walk-through meetings.
Participated in test estimation, sprint planning, and defect triage.
Performed various testing types including regression, exploratory, smoke, sanity, server-related, localization (L10N), and ad-hoc testing.