Director of Operations & Projects

Location
Colombia
Rate, USD
Not specified
Work schedule
Full Time,
Language skills
English, Spanish
Available for Hire
Yes
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About me

I am a Senior Business Administrator with extensive experience in global operations, project coordination, and workflow optimization in fast-paced, remote environments. I specialize in turning complex challenges into structured, traceable workflows, combining strategic budget control with KPI analysis for informed decision-making. I have a proven ability to lead large-scale event logistics, manage global supply chains and imports, and oversee full-cycle Purchase Order workflows. My approach is detail-oriented and problem-solving, focused on scalable growth and seamless cross-functional collaboration.

Throughout my career, I have managed budgets, inventory, and profitability while identifying real-time cost optimization opportunities and adjusting strategies based on market trends. I have designed and executed digital marketing and online sales strategies, optimizing conversion rates and product positioning across digital channels. I have built and standardized digital products and business models from scratch, achieving scalable online models with sustained revenue growth and consistent commercial profitability.

I am experienced in monitoring commercial and financial KPIs, ensuring full traceability of advertising campaigns and sales performance to drive data-driven strategic decisions. I have led end-to-end logistics and planning for large-scale events, ensuring seamless execution and stakeholder alignment. I have administered departmental budgets and executed operational purchasing workflows, overseeing the complete lifecycle of Purchase Orders and financial reconciliations.

I have coordinated global sourcing, purchasing, and importation of production materials, managing vendor relations and ensuring efficient international logistics. I have mentored entrepreneurship projects from application to full execution, coordinating with multiple stakeholders and achieving comprehensive results within tight timeframes. Additionally, I have planned and supervised administrative and operational areas, managed financial, human, and material resources, and led internal audits and process systematization to strengthen administrative control.

My core competencies include global logistics, event management, sourcing and imports, supply chain management, budget control, purchase orders, financial reconciliation, internal audits, cross-functional coordination, traceability, remote team leadership, and proficiency with tools such as Power BI, CRM platforms, Trello, Notion, and AI automation. I am committed to driving operational excellence and sustainable growth in dynamic, global environments.




Education

2009 Business Administrator @ Universidad Pontificia Bolivariana
2014 - 2015 Leadership & Human Development @ Leadership Academy (Panama)

Liderazgo desde el Ser I y II, Leadership Academy, Human Development Training (Bogota, 2015)

2011 Ethics & Business Management @ Universidad Pontificia Bolivariana

Ethical Training in Business Management, Treatise on Well-being, Integral Human Development


Experience

Jan 2020 - Mar 2026 Director of Digital Operations and Business Processes @ Universo K

Managed budgets, inventory, and profitability with cost optimization; designed and executed digital marketing and sales strategies; built scalable digital products and business models; monitored KPIs for data-driven decisions.

Jul 2019 - Dec 2019 Logistics and Operations Coordinator & Operations Analyst @ CREAME

Led event planning and logistics for large-scale entrepreneurship contests; administered budgets and purchase order workflows; coordinated global sourcing and imports; mentored entrepreneurship projects coordinating multiple stakeholders.

Jan 2016 - Jan 2019 General Manager and Head of Operations @ INGTAR

Planned and supervised administrative and operational areas; managed financial, human, and material resources including mass hiring and training; led internal audits and systematized internal processes to strengthen control.

2019 Operations Analyst @ CREAME (Antójate de Antioquia)

Regional sourcing & procurement, large-scale reporting, and budget execution.

2015 - 2017 Commercial Leadership @ Zrii

Productivity strategies, team building, national expansion.

2013 Administrative Manager @ ECOMETROPOLI

Mass hiring (+100 people in 10 days), administrative coordination, project management.

2012 Global Operations Executive @ GO Study Australia

Bilingual coordination (embassy, schools), multi-currency quoting, 100% visa approval rate.

2010 Head of Customer Service @ BBVA

Asset custody, staff supervision, financial security.


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