Senior Product Manager - Fraud, Compliance, AI Automation & Platform Systems

I am a senior product manager and full-stack founder with experience across fraud, risk investigations, account security, billing, customer operations, platform MVPs, and AI-assisted automation. I have built 0->1 digital products for government, civic tech, beauty and wellness, and marketplace-style workflows, and I enjoy turning ambiguous operational problems into scalable tools and customer experiences.

My background includes work at Amazon and AWS, where I handled billing, technical account management, and account security/risk investigations. In those roles, I worked in high-trust environments that required strong judgment, confidentiality, data security awareness, and clear communication with customers, internal teams, and leadership.

I have also founded and led multiple products and ventures, including AI-driven and civic-tech initiatives. I have designed onboarding flows, dashboards, admin tools, checkout experiences, and operational systems that reduce manual work and improve repeatability for teams and users.

A major theme in my work is cross-functional leadership. I have partnered with engineering, operations, government stakeholders, media, universities, vendors, and founders to translate complex needs into practical product decisions. I am comfortable working asynchronously and communicating clearly in written form.

I am especially interested in fraud and compliance product work, where risk controls, automation, stakeholder alignment, UX, and operational scalability need to evolve together. I bring a product mindset that balances user needs, business goals, and operational realities.

I am based in Costa Rica and work fluently in Spanish and English. I am open to remote opportunities where I can contribute product strategy, execution, and systems thinking to high-impact teams.