EPMO Lead | Senior Project Manager | PMO & Client Engagement Manager | Fintech & Payments Specialist

Location
South Africa
Rate, USD
$38 / hour
Work schedule
Full Time, Contract,
Language skills
Afrikaans, English
Available for Hire
Yes
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About me

I am an EPMO Lead and Senior Project Manager with more than 20 years of experience across fintech, banking, payments, and financial services delivery. My career has been built on combining strong governance, delivery discipline, and client engagement to support complex enterprise environments.

I have designed and operated enterprise PMO functions, including outsourced vendor governance across multiple Tier-1 financial institutions. My work has focused on portfolio governance, programme delivery, risk management, stakeholder alignment, and ensuring consistent execution across concurrent initiatives.

A major part of my background is payments and financial services operations. I have deep experience in domestic and international payments, foreign exchange, SWIFT, treasury, cross-border remittance, KYC, EDD, AML, FICA compliance, and financial crime governance.

I am proud of delivering 25 consecutive Programme Increments at 100% completion over 8 years with zero missed commitments. I have also led major achievements such as automating supplier payment processing, supporting cloud migration, and delivering enterprise API integrations on schedule.

My experience spans both frontline banking and senior delivery leadership, which gives me a practical understanding of operational realities as well as strategic programme oversight. I have worked across Standard Bank, 4-Sure Technology, and my own consulting practice, Strategy Elephant PTY Ltd.

I am currently available immediately and open to contract or permanent opportunities. I am based in Johannesburg, South Africa, and open to remote, UAE/Dubai, UK, and international relocation opportunities.


Professional area



Education

Jan 2024 - Present Higher Certificate in Economics @ UNISA

Currently studying.

In pursuit (target: Q3 2026) PMP Certification @ Project Management Institute

Project management certification in progress.

Jan 2025 Disciplined Agile (DA) Certification @ PMI

Certified; PMI ID: 11176849.

Feb 2025 Basics of Scrum @ PMI

Certified under Disciplined Agile.

Jan 2025 Generative AI Overview for Project Managers @ PMI

Certified.

2025 Claude AI Certification @ Anthropic

Certified in AI tools and usage.

Sep 2024 Foundations of Project Management @ Google

Credential ID: OOP2SCH41K0M.

2025 Introduction to Project Management @ Alison

In progress.

Jan 2009 - Dec 2009 SharePoint Development @ Standard Bank

Accredited certificate.

Jan 2012 - Dec 2012 FAIS 32 Credits @ Milpark Business School

Competent.

Jan 2008 - Dec 2008 Six Sigma White Belt @ Standard Bank Learning & Development

Certification completed.

Jan 2012 - Dec 2012 HR and Labour Management @ Academy of York

Course completed.

Jan 2001 - Dec 2005 Matric @ Nirvana Secondary School

Leadership roles included Volleyball Captain and Vice Captain.


Experience

Jul 2024 - Present Founder & Principal PM Consultant @ Strategy Elephant PTY Ltd

Run an independent fintech PMO consulting practice focused on EPMO consulting, AI-assisted product delivery, payments workflow design, and digital solutions. Delivered AI-assisted insurance lead generation and payment funnel, managed vendor relationships, built rapid website delivery services, and completed multiple certifications during the consulting period.

May 2016 - Jun 2024 EPMO Lead & PMO / Client Engagement Manager @ 4-Sure Technology

Designed and operated the enterprise PMO framework, managed outsourced vendor governance for Tier-1 banks, directed PI planning and sprint delivery across five concurrent accounts, automated supplier payment processing, governed API payment integrations, managed budget and SLA performance, led AWS cloud migration, and created SOPs and training manuals.

Jun 2012 - May 2016 Claims Specialist @ Standard Bank | SBIS

Managed a high-volume short-term insurance claims portfolio of up to 900 concurrent cases. Processed payment settlements and reconciliations, handled supplier payment governance, applied FICA and fraud detection protocols, maintained customer experience targets, and identified systemic payment delays through data analysis.

Dec 2011 - Jun 2012 Maintenance Officer @ Standard Bank | IPC

Processed high-value domestic and international payments, managed KYC reports and account maintenance, maintained financial controls, and produced reporting spreadsheets with strong accuracy.

Mar 2011 - Nov 2011 Business Support Officer โ€” Private Clients @ Standard Bank

Handled international payment processing, FX requests, cross-border facilitation, and high-value transactions. Completed KYC, EDD, credit checks, and onboarding support, while also managing card custodian duties, account openings, MIS reports, and SharePoint site development.

Apr 2006 - Feb 2011 Teller / CIC / Customer Consultant โ€” Multiple Roles @ Standard Bank | Lenasia & Trade Route

Progressed through multiple branch roles including Teller, Customer Service Consultant, Customer Information Consultant, and acting 2IC Team Leader. Processed domestic and international payments, FX transactions, SWIFT remittances, treasury custody, branch scheduling, sales support, and staff coaching.


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