Business Development Manager / Customer Support

• Coach best practices while maintaining operational best practices, floor planogram sets, asset
protection, merchandise functions,
• Establish shrinkage goals within the district, protecting company assets, holding accountable
individual store Leader with budgetary and goal compliance
• Develop and implement, prioritize and plan maximization of goals, payroll, sales, salon contribution,
expense, monitor business trends to meet or exceed projections
. • Facilitation of training meeting, motivation engagement meeting
Performance Improvement Plans
Collaborate with regional and executive business partners to actively communicate business trends,
needs, wins and
• Direct and coach leadership teams with elevated support, high level visual standards
• Create diverse, inclusive culture through the district utilizing visual role skill set and development
meetings, upholding company standards and business acumen
• Drive business through effective payroll and business management schedules
• Hire, recruit, develop and retain profession teams
• Effectively manage key sales metrics
• Report all performance daily against planned performance
• Report and collaborate with executive partners to ensure all customer relations are professionally
handled in a timely manner
• Develop trainings, recognitions, and incentives programs
• Identify business opportunities while providing effective feedback with solutions
• Community involvement through public relation with area events