I’m a versatile account management professional with seven years of demonstrated expertise in the areas of sales, marketing, business development and customer success. I manage the daily workflow in conjunction with cross-functional partners located across the organization. I secure a solid alignment with executive management when it comes to brand positioning strategy and program-oriented goals. I am looking to pursue a new position in Customer Success, Project Management or Digital Marketing role.
Proven success with the following statistics;
– Delivers a 15% increase in the organization’s customer retention rate by including the utilization of customer relationships and private cloud platforms within a three-week timeframe,
– Contributes towards a 23% increase in sales revenue within six months, achieving a 92% monthly sales goal,
– Calibrating system improvements that resulted in 98.7% of the company’s stock,
– Proven success when it comes to developing and implementing effective customer experience and marketing strategies that increase client service teams in reaching revenue totals worth $65K+.
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