Data entry
- Location
- United States
- Rate, USD
- Not specified
- Work schedule
- Full Time,
- Language skills
- English
- Available for Hire
- Yes
About me
Customer service representative with more than 10 years of experience working in call centers. Consistent positive interactions with customers and knowledge of time management have resulted in a promotion to team leader. Proven ability to provide excellent customer service in busy environments. Ability to adapt to customers’ needs and match them with the right solutions.
Professional area
Skills
AdminAdmin AssistantAdministrative DutiesAdministrative TasksAppointment SettingCommunication skillsComputer literacyCustomer CareCustomer ServiceCustomer SuccessData EntryDe-escalationEmpathyEmployee TrainingEnglish languageGoogleHardworkingMicrosoftMicrosoft OfficeMicrosoft OutlookMicrosoft TeamsOffice TasksSalesforceSociableStrategic ThinkingTableau SoftwareTelephone EtiquetteTime ManagementTypingZoom
Education
- 08/2004 to 05/2008 Diploma @ Frederick Douglass
Experience
- 08/2021 current position Customer service Rep @ CVS Health
- 04/2015 to 08/2021 Supervisor/ cook II @ Sodexo
- 06/2011 to 04/2015 Administrative Assistant @ Walterry Brokers
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