Customer Service Agent

Rate, USD
Not specified
Work schedule
Full Time, Part Time,
Language skills
English
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About me

Creative and resourceful professional with exceptional ability to prioritize and execute projects efficiently. Highly skilled in practical reasoning, perseverance, and communication with a keen eye for detail. Enjoy utilizing critical thinking to overcome obstacles. Seeking a growth-oriented opportunity compatible with my devotion to create a meaningful impact.


Professional area



Education

Sept. 2019 – June 2023 Bachelors of Science @ University of Denver

Marketing degree through the Daniels College of Business with a minor in sociology. Cum Laude: 3.8 GPA


Experience

March 2022 – Aug. 2022 Marketing Intern / Assistant to CEO @ Mox Skincare

• Intricately involved in the development of a small business while offering astute support to the CEO across diverse operational domains, contributing to overall business success.
• Organized and executed diverse marketing initiatives including enhancing social media presence, orchestrated product photoshoots, and conducting qualitative field research for marketing strategies.
• Created and implemented a customer loyalty program to enhance customer retention and engagement.
• Conducted interviews with skincare experts and converted their knowledge into engaging articles displayed on the company website, positioning the brand as a trusted source of skincare information.
• Experienced remote atmosphere.

June 2021 – Aug. 2021 Staging and Design Intern @ Alme Design Co.

• Specialized in transforming clients’ old-homes into captivating spaces customized to specific target markets for the largest residential staging company in SE Wisconsin.
• Listened to clients, utilizing critical thinking, in order to ensure understanding of client preferences and aspirations for the space under demanding deadlines.
• Developed extensive organization processes that improved orderliness and productivity.

May 2020 – Dec. 2020 Developer and Manager @ Lemon Looks & Co.

• Designed, sold, and distributed unique jewelry pieces, each created with a meticulous focus on quality.
• Developed and implemented marketing strategies, utilizing social media platforms and creating brand identity to increase brand awareness, engage with customers, and drive sales.
• Fostered harmonious work environment by closely collaborating with team members through open and effective communication.
• Managed inventory, fulfilled orders, and coordinated customer inquiries.


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