Results-driven marketing professional with 10 years of experience in sales, customer success, and product marketing in the gaming and software industry. Proven track record of driving brand awareness and engagement through innovative marketing strategies and strong analytical capabilities. Skilled in relationship management, value proposition development, team collaboration, and software/technology products.
• Developed and executed marketing strategies for various video game campaigns, including AAA and live-service focused projects, ensuring global appeal and resonance with diverse
audiences.
• Collaborated closely with cross-functional teams, including product, creative, production, community, channels, operations, and regional teams, to align on campaign eorts, positioning,
roadmaps, and brand guidance, contributing to a 30% increase in cross-team eiciency.
• Established strong working relationships with key stakeholders in export markets across APAC, EMEA, and LATAM regions, resulting in a 50% growth in international game sales.
• Shared regional learnings and guidance with broader marketing initiatives, such as multi-title campaigns and global events, leading to a 15% improvement in campaign performance.
• Served as the point of contact for key title priorities, facilitating informed decision-making and alignment between regional teams, resulting in a 20% reduction in miscommunications and project delays.
Developed and executed go-to-market strategies for new product launches, resulting in a 35% increase in user adoption.
• Collaborated with cross-functional teams to optimize marketing, sales, and customer success eorts.
• Owned and executed product launches, including go-to-market planning, messaging, sales enablement materials, and in-market message testing to optimize messaging strategy.
• Managed market research, competitor analysis, and pricing strategy for soware products, contributing to a 20% growth in market share.
• Managed and supported 30 Xbox dashboard campaigns resulting in 1.5 billion impressions, 500 million clicks, and a 1.43% conversion rate
• Managed a team of 40 product marketing specialists and customer success trainers, focusing on B2B solutions.
• Developed and executed growth product strategies for Microso’s suite of soware products, leading to a significant increase in user acquisition, conversion, and retention.
• Built and led a high-performing cross-functional team of product managers, designers, engineers, analysts, and marketers, driving rapid growth and fostering a culture of collaboration.
• Implemented sales forecasting and pipeline management processes, increasing revenue by 15% in the first year.
• Managed a portfolio of $10M in SMB and mid-market accounts, focusing on cloud-based solutions and services.
• Developed and maintained strong relationships with key clients, resulting in a 95% retention rate.
• Implemented customer feedback processes, leading to improved product features and user experience.
• Assisted clients in the successful deployment and adoption of M365 technologies in their business processes.
• Managed client onboarding, training, and support, ensuring a seamless customer experience.
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