A strong background in information systems analysis, with a proven track record of optimizing organizational efficiency through technology. My experience includes third-party risk assessments, policy development, and data mapping. Additionally, I hold a Master’s degree in Cybersecurity and Information Assurance, making me a valuable asset in driving technological innovation and data-driven decision-making.
· Identification of potential gaps and vulnerabilities while performing data analysis and risk assessments
· Assisting in implementing a comprehensive vendor risk assessment program, contributing to enhanced risk mitigation and vendor selection processes.
· Developing comprehensive organizational policies aligned with NIST framework
· Documented client information and maintained detailed records of client interactions, accurately tracking client challenges and the problem-solving steps taken
· Collaborated with colleagues, directors, and other programs to enhance problem resolution and share knowledge
· Strengthened client understanding of risk mitigation strategies by developing and delivering educational presentations outlining potential risks and risk reduction
· Researched, purchased, and installed a comprehensive security system to ensure a secure living environment for clients, resulting in enhanced safety measures and peace of mind.
· Managed high-stress situations by maintaining composure, exercising competence, de-escalating conflicts, and successfully resolving issues
· Collaborated with teams of teachers and therapists to develop and execute individualized education plans (IEPs) for students with diverse learning needs
· Promoted educational development by providing personalized one-on-one instruction and facilitated dynamic small-group sessions
· Expanded students’ understanding of robotics and coding concepts through engaging instruction in an after-school enrichment program for grades 3-5
Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success.
Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success.
Resourceful Engineering Program professional with a strong emphasis on cloud security and integration. Proven experience in building and nurturing stakeholder relationships, leading diverse projects, and driving solutions that exceed client expectations.
In my first 3 months at Dupont Practice Management, I developed a system to take insurance claims rejections down from 151 to less than 15. This was sustainable and rejection numbers remain below 15 currently.
I am a dynamic and results-oriented professional with a strong background in project management, client success, and technical analysis. Holding a Bachelor of Arts and Science from the University of Ottawa.
