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About Me

Currently working as a UX Researcher for Día Design Guild. With 3 years of academic research experience, I couple statistical analysis with a thorough understanding of human behavior, partnering with users to improve their journeys. Recognized for advocacy efforts and cultural competence regarding disabled people, BIPOC, and the LGBTQ2+ community. Excited to use my proven skills to help the team.

Skills

A B TestingUsability TestingUser Interviews

Experience

UX researcher @ Dia Design Guild
3/23 - Present

Conducted 5 stakeholder interviews with organizers o understand how they envisioned using Discord and other similar apps to communicate with apprentices
Interviewed 5 apprentices To learn more about their experiences utilizing apps to communicate as well as their expectations of communication
Analyze surveys to gain insight into apprentice challenges

Qualitative user researcher @ Code for San Francisco
11/22 - 5/23

Moderated interviews with 10 users to uncover roadblocks associated with district-wide fundraising efforts and community volunteer opportunities
● Developed surveys to screen for 3 alumni, 4 parents of students, and 3 community members intent on donating time and capital to local high schools in the San Francisco School District
● Gathered competitor data to assess for strengths and inefficiencies of similar fundraising websites, in order to narrow down product goals
● Conducted 4 stakeholder interviews with Code for San Francisco organizers to gain an understanding of the brigade's mission and goals

UX research fellow @ Mentor Me Collective
7/22 - 12/22

● Led weekly meetings between project stakeholders to plan the execution of deliverables
● Interviewed 25 Black women and Black non-binary people to understand what barriers they have faced when seeking mental health support
● Managed a team of 5 researchers and 5 designers to produce an accessible mental health website
● Incorporated voice of the customer research from different social media sites and forums to help determine the target demographic
● Facilitated contextual inquiries with 10 users to understand their challenges and needs within their environments

Education

Drexel University
 8/23 - 3/25

Masters in HCI

In progress

Azusa Pacific University
8/19 - 5/22

Masters, in clinical psych

UC Irvine
September 2017

Bachelors of arts in Spanish

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