UX researcher

Rate, USD
$32 / hour
Work schedule
Full Time,
Language skills
English, Spanish
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About me

Currently working as a UX Researcher for Día Design Guild. With 3 years of academic research experience, I couple statistical analysis with a thorough understanding of human behavior, partnering with users to improve their journeys. Recognized for advocacy efforts and cultural competence regarding disabled people, BIPOC, and the LGBTQ2+ community. Excited to use my proven skills to help the team.


Professional area



Education

 8/23–3/25 Masters in HCI @ Drexel University

In progress

8/19–5/22 Masters, in clinical psych @ Azusa Pacific University
Graduated September 2017 Bachelors of arts in Spanish @ UC Irvine

Experience

3/23 – present UX researcher @ Dia Design Guild

Conducted 5 stakeholder interviews with organizers o understand how they envisioned using Discord and other similar apps to communicate with apprentices
Interviewed 5 apprentices To learn more about their experiences utilizing apps to communicate as well as their expectations of communication
Analyze surveys to gain insight into apprentice challenges

11/22 – 5/23 Qualitative user researcher @ Code for San Francisco

Moderated interviews with 10 users to uncover roadblocks associated with district-wide fundraising efforts and community volunteer opportunities
● Developed surveys to screen for 3 alumni, 4 parents of students, and 3 community members intent on donating time and capital to local high schools in the San Francisco School District
● Gathered competitor data to assess for strengths and inefficiencies of similar fundraising websites, in order to narrow down product goals
● Conducted 4 stakeholder interviews with Code for San Francisco organizers to gain an understanding of the brigade’s mission and goals

7/22–12/22 UX research fellow @ Mentor Me Collective

● Led weekly meetings between project stakeholders to plan the execution of deliverables
● Interviewed 25 Black women and Black non-binary people to understand what barriers they have faced when seeking mental health support
● Managed a team of 5 researchers and 5 designers to produce an accessible mental health website
● Incorporated voice of the customer research from different social media sites and forums to help determine the target demographic
● Facilitated contextual inquiries with 10 users to understand their challenges and needs within their environments


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