Business Development

Rate, USD
$32 / hour
Work schedule
Full Time, Part Time, Temporary,
Language skills
Arabic, English, Hindi, Spanish, Urdu
Available for Hire
Yes
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About me

I bring 7+ years of experience in the nonprofit and governmental operations space with a focus on literacy, social services and international business. Utilizing social media and other tools, I also created communications that centered culturally specific communities.


Professional area



Education

01/2014-05/2016 M.A. in Liberal Studies @ Duke University
08/2009-06/2013 BSBA/BA @ University of North Carolina at Charlotte

Experience

02/2023-Present Business Services Coordinator @ Carolina Public Humanities

• Organize invoices, travel itineraries and conference expenses at UNC Chapel Hill to track expenses and provide programming for diverse audiences ranging from teachers, academics, and community member organizations
• Process faculty payments to compensate speakers and confirm programming for Chapel Hill communities
• Analyze reports for Board meetings, organizational well-being and budgets to do forecasting and diversify funding
• Implementing privacy and cybersecurity initiatives with a focus on addressing surveillance, cybersecurity and criminal law
• Conduct grant research and maintain resources related to grant cycles for 2+ grants
• Organizing staff and multimedia meetings related to social media and Carolina K-12 projects to improve efficiency related to communications and outreach by 15 percent

04/2021-08/2021 VAWA Planner @ Governor's Crime Commission

• Completed DOJ Financial Management Training to examine budgets and reduce spending by 20 percent
• Facilitated grant planning and updated grant risk metrics to better assess grant applicants from 100 counties across NC
• Organized STOP TA Meetings using WebEx and Microsoft Teams across diverse partners and 50+ stakeholders to solicit feedback to improve programs for underserved, unserved populations to influence public and social policy
• Researching nonprofit and governmental organization legal, philanthropic and operations research to ensure 990 compliance
• Conducted data collection across community-based organizations and community stakeholders to recommend evidence-based practices after completing VAWA/VOCA training

12/2017-03/2020 Outreach Coordinator @ Kiran

• Communicated in written, verbal and social media platforms to culturally-specific communities across the South Asian diaspora and NC region to create awareness about gender-based violence in K-12 communities, religious groups, and governmental organizations
• Organized 15+ trainings across diverse audiences to discuss the intersection of domestic violence, healthcare, human trafficking, labor trafficking, sexual violence and immigration within and outside of the criminal justice system
• Researched prevention education models to improve data collection, analysis and direct services in collaboration with NC agencies such as FVPSA and the Governor’s Crime Commission
• Revised and organized training sessions related to hotline, service provider as well as gender-based violence areas by establishing learning outcomes and improving volunteer engagement by 15 percent
• Improved social media strategy and events strategy to improve organizational effectiveness and awareness by 40 percent
• Created reports and visualized hotline data, donor info and client data for grant reports and improving organizational efficiency by 25 percent
• Organized grants administration and research to conduct grant research (10+ grants), meet deliverable goals and focus on areas related to youth violence, gendered violence and international issues such as environmental, educational impacts of gendered violence

08/2016-07/2017 Literacy Specialist @ NC LiteracyCorps

• Measured the progress of 200 students and taught Brain Gain Read curriculum (literacy program) to improve K-12 educational outcomes by 20 percent
• Organized and led seminars (trainings) for 37 members on topics related to pursuing higher education and racial equity
• Edited MailChimp monthly newsletters to include resources for service members and highlight literacy events and activities for SCALE
• Revised WordPress website to include updates regarding member projects and resources to increase traffic by 10 percent

06/2011-05/2013 Senior Technical Assistant @ ITS, University of North Carolina at Charlotte

• Provided end user support for Active Directory, NinerMail (Office 365), GoogleApps (GSuite), NinerWiFi and Endnote
• Assisted in analyzing results with technology implementation and provided feedback regarding technical applications and adhered to FERPA and HIPPA compliance standards
• Troubleshot 5+ security incidents and monitored the outcomes of incident management
• Trained 10-15 team members to implement cloud, LMS and IT Services
• Resolved 25+ incidents per week of faculty, staff and student technical issues


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