Senior Product Manager

Rate, USD
Not specified
Work schedule
Full Time,
Language skills
English
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About me

Senior Product Manager with 6 years of total product experience and 4+ years of payment experience. Collaborate and own all touch points with broader Growth Marketing and Sales organizations to drive revenue. Direct end-to-end ownership of data analysis, market research, technical design direction, road mapping, sprint planning into release and training.


Professional area



Education

2015 International Affairs and Economics @ Northeastern University

Experience

2021 - Present Senior Product Manager, Commerce Technology @ WeWork

• Increased Broker retention as a strategic initiative to expand the Enterprise segment from 30% to 50% globally within the first year, accountable for 90% of the company’s $4B annual revenue
• Reduced Time-To-Pay for Broker referrals from 60 days to 5 days via a new payment processing system, resulting in a 50% increase in broker retention and 70% reduction of manual work and team size
• Partnered with Sales and Growth Marketing to launch new WeWork products (WeWork Workplace) and scaled them to ~$100M ARR within the first year
• Launched WeWork native app’s first Push Notification Marketing segment with a stable 79% booking conversion and an increase of ~$5M+ ARR from bookings and upgrades
• Designed and Launched ‘Book a Tour’ on the referral web platform, contributing to a 48% increase in conversions

2019 – 2020 Product Manager, Sales Tools @ WeWork

• Product Manager for the Member Referrals Program and Sales Department, stakeholders in multiple business functions
• Launched and scaled an internally built payment processing platform to transact $2B in total contract value
• Optimized Sales Operations Expense by 20%, continuously monitor data to eliminate system and operations inefficiencies resulting in faster time-to- pay for Real Estate Brokers

2019 Product Associate, Growth Partnerships @ WeWork

• Standardized Global Operations, defined user stories and drove execution in collaboration with Design, Engineering and QA
• Post-launch tracking and support for WeWork Referrals program focusing on Broker Payment trends and Customer Success

2017-2019 Product Associate @ Morgan Stanley

• Owned annual roadmap of Compliance systems, defined business requirements and collaborated with Engineering to achieve quarterly goals
• Owned delivery strategy for future enhancement cycles. Presented proposals to Senior Management and Information Technology teams to align on estimate and implementation


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