Human Resources

Rate, USD
Not specified
Work schedule
Full Time,
Language skills
Available for Hire
Hire me

Hire me

Jobicy Account
You need an employer account to access the resume database.

About me

As a Mississippi Valley State University graduate, achieving a Master of Business Administration, I have developed a solid understanding of various business disciplines, including human resources management. Additionally, my Bachelor of Science in Mathematics has sharpened my analytical and problem-solving skills, which I believe will be valuable in addressing the challenges faced by your organization.

I have gained valuable experience as a Customs Trade Agent at FedEx Logistics, where I have learned the importance of meticulous documentation and adherence to government policies. I have consistently delivered exceptional customer service throughout my tenure while ensuring compliance with international importing regulations. Working closely with cross-functional teams, I have developed strong collaboration and communication skills, which I believe are essential in building effective relationships with stakeholders.

Professional area


January 2022-May 2023 Masters of Business Administration @ Mississippi Valley State University
August 2017-May 2021 Bachelors of Mathematics @ Mississippi Valley State University


May 2021-Present Customs Trade Agent @ Fedex Logistics

β€’ Responsible for coordination of the documentation required by US Customs/Government Agencies for entry of goods into the US on behalf of importers
β€’ Exemplified a commitment to delivering exceptional customer service while meticulously ensuring adherence to all relevant government policies.
β€’ Demonstrated strict adherence to international importing regulations and skillfully managed agency brokerage shipments.
β€’ Maintained meticulous records of current shipment documentation in full compliance with all record-keeping obligations.
β€’ Collaborated closely with internal staff and cross-functional departments to consistently deliver superior service to valued customers.

July 2019-May 2021 Customs Trade Agent/College Connections - S2 @ FedEx Logistics, Mississippi Valley State University

β€’ Provided impeccable customer service working with customers, co-workers, and supervisors
β€’ Obtained correct classification of goods for customs release from a database, SOPs, tariff books, internet, or customs
β€’ Skillfully executed data entry and meticulously processed a wide range of import-related documentation, ensuring their timely and accurate submission to US Customs. May also possess the capability to handle limited Participating Government Agencies (PGAs) requirements

January 2019-May 2021 General Office Worker @ MCIS Department, Mississippi Valley State University

β€’ Executed diverse administrative tasks encompassing routine office duties, including but not limited to errand running and other assigned responsibilities.
β€’ Collaborated with computer technicians to facilitate the setup of computer systems, as well as conducted comprehensive diagnostic checks.
β€’ Demonstrated proficiency in employing Microsoft Word to efficiently compose and format various types of documents.
β€’ Applied exceptional communication skills to professionally handle phone calls, ensuring effective message recording and dissemination.

September 2017-August 2019 Student Worker @ University College, Mississippi Valley State University

β€’ Implemented effective records management by meticulously filing paperwork and leveraging advanced proficiency in Microsoft Office applications.
β€’ Used excellent communication skills to answer phones and record messages
β€’ Played a vital role in student recruitment initiatives, actively engaging with prospective students and employing strategic methods to attract them to the university.

Recommend this talent

Recommend this specialist