Customer Service Support Specialist with 5 years’ experience in system analysis, Research, troubleshooting and conflict resolution and over a year working remote. Excellent at communicating effectively with customers to identify ideal solutions to technical issues and ensure client satisfaction.
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Communicate via inbound and/or outbound telephone calls, and email. Respond to customer inquiries and resolve technical problems with QuickBooks Online. Utilizes multiple databases for tracking, information gathering, troubleshooting and case documentation. Proficient personal computer skills including Microsoft Office, Salesforce, and IBOSS. Excellent interpersonal, written, and oral communication skills. Ability to prioritize and organize work in a multitasked environment.
Analyze merchants’ payments-related issues, assist with disputes, and provide sustainable solutions. Collaborate with other internal teams such as compliance, fraud and risk, business development, account management, optimization, and integration for cascading and/or escalations of merchants’ payment-related concerns. Work closely with the development team and provide recommendations for back-end tools that improve customer service.
Offered Cleaning Solutions, Cleaned for Corporate and Private clients to their satisfaction. Specialized in move in/ out rentals, apartment complexes, along with business offices. Also Responsible for all financial aspects, advertising, inspection of each completed job and the hiring and training of all my employees.
Duties included receipt, issue, and transfer operations from mechanical fuel storage systems and cryogenic storage, operating available mobile refueling equipment, documenting fuels transactions for computer processing, and performing laboratory analysis on petroleum products.
A traffic management specialist performs and manages traffic management activities. They use military and commercial transportation to move personnel, eligible dependents, materials, property, packages, and classify and arrange personal property and cargo for shipment or storage.
As a multifaceted analyst and engineer with 7 years of experience in the intel and tech industries, I possess a diverse skill set that allows me to contribute to a wide range of technical projects.
Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success.
Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success.
I am a dynamic and results-oriented professional with a strong background in project management, client success, and technical analysis. Holding a Bachelor of Arts and Science from the University of Ottawa.
With over 11 years of experience in the financial services industry, I am a driven and motivated branch manager who leads by example and inspires others to achieve their goals. I have a proven track record of delivering exceptional customer service, increasing branch profitability, and managing compliance and operations functions.
