As a 10-year military veteran, I bring a wealth of leadership experience and skills to any role I undertake. Currently working in customer service positions, I have honed my ability to effectively communicate, anticipate customer needs, and provide exceptional service. With a strong passion for taking on new challenges, I am now seeking employment in an entry-level program management, security management, or customer service management role where I can utilize my diverse skill set and drive for success. My disciplined work ethic, attention to detail,willingness to learn new tasks, and problem-solving abilities make me an ideal candidate for these positions.
Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success.
Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success.
Resourceful Engineering Program professional with a strong emphasis on cloud security and integration. Proven experience in building and nurturing stakeholder relationships, leading diverse projects, and driving solutions that exceed client expectations.
In my first 3 months at Dupont Practice Management, I developed a system to take insurance claims rejections down from 151 to less than 15. This was sustainable and rejection numbers remain below 15 currently.
I am a dynamic and results-oriented professional with a strong background in project management, client success, and technical analysis. Holding a Bachelor of Arts and Science from the University of Ottawa.
