Customer Service Representative

Rate, USD
Not specified
Work schedule
Full Time,
Language skills
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About me

Dedicated Customer Service Representative with 4 of experience delivering exceptional support and assistance to clients. Proficient in resolving inquiries, handling complaints, and providing accurate information. Adept at maintaining a positive and empathetic demeanor while efficiently navigating complex situations. Skilled in utilizing CRM systems and communication tools to ensure seamless interactions and foster customer satisfaction. Seeking to leverage my proven track record and strong interpersonal skills to contribute to a dynamic team.

Professional area


2015-2019 High School Diploma @ Parsons Christian Academy


Feb 2023-July 2023 Sales associate @ Audi

Demonstrated exceptional interpersonal and oral communication skills to provide friendly and welcoming guest service.
Proficiently computed sales prices and accurately calculated total purchases, ensuring a seamless checkout experience for customers.
Maintained an up-to-date and comprehensive product knowledge base, enabling me to confidently address customer inquiries and provide accurate information.
Proactively sought out and participated in both voluntary and mandatory training opportunities to continuously enhance skills and expertise.

Aug 2021-Feb 2023 Jr Diesel Technician @ Shoreside Logistics

Conducted comprehensive diagnostic assessments and performed repairs on a wide range of diesel engines, identifying and resolving mechanical issues to ensure optimal performance and functionality.
Proficiently executed routine maintenance tasks, including oil changes, filter replacements, and fluid checks, contributing to the longevity and reliability of vehicles.
Collaborated closely with a team of mechanics to tackle complex repair projects, sharing insights and expertise to efficiently troubleshoot and rectify intricate problems.
Utilized advanced technical knowledge to analyze electronic systems, diagnose malfunctions, and implement effective solutions for enhanced engine performance.
Maintained meticulous records of all repair and maintenance activities, ensuring accurate documentation of services performed and parts used.
Upheld a strong commitment to safety protocols, consistently adhering to industry standards and guidelines while working with hazardous materials and equipment.
Demonstrated exceptional time management skills, successfully completing repairs within established timelines and minimizing vehicle downtime.

Sept 2019-Aug 2021 Team Member @ Arby’s

Demonstrates unwavering commitment to delivering friendly guest service and genuine hospitality on a consistent basis.
Effectively and empathetically addresses guest concerns and complaints, ensuring timely resolution and achieving optimal satisfaction.
Maintains exceptional standards of customer service, even during high-volume and fast-paced operational periods.
Adheres rigorously to cash, security, inventory, and labor policies and procedures, contributing to a secure and efficient work environment.
Diligently restocks work stations and display cases, ensuring the availability of products and a visually appealing presentation.
Assumes an informal leadership role, supporting management by overseeing daily cash register balancing activities.

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