Customer Service Rep

Rate, USD
Not specified
Work schedule
Full Time, Part Time,
Language skills
English, French
Available for Hire
Yes
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About me

Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth.
Motivated high school student with a track record of academic excellence looking for part-time work. Intends to develop professional work experience utilizing excellent communication and time management skills.
Responsible and motivated student ready to apply education in the workplace.
Offers excellent technical abilities with software and applications, ability to handle challenging work, and excellent time management skills.




Education

2016-2020 4yesr @ Lake worth high school
2020-2026 2 year @ Palm Beach state college

Experience

Jully 2022 present Customer service @ Customer Service Rep

Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
Understood and followed oral and written directions.
Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
Demonstrated leadership by making improvements to work processes and helping to train others.
Identified needs of customers promptly and efficiently.
Assisted with customer requests and answered questions to improve satisfaction.
Provided excellent service and attention to customers when face-to-face or through phone conversations.
Approached customers and engaged in conversation through use of effective interpersonal and people skills.
Displayed strong telephone etiquette, effectively handling difficult calls.
Motivated and encouraged team members to communicate more openly and constructively with each other.

March 2022 to May 2023 Front Desk Agent @ La fitness

Handled payment processing and provided customers with receipts and proper bills and change.
Answered telephones and greeted visitors to assist, answer questions and direct.
Welcomed patrons to front desk and engaged in friendly conversations while conducting check-in process.
Posted charges, updated accounts and issued bills to departing guests.
Worked with housekeeping and maintenance staff to address and resolve building and room issues.
Received incoming calls and coordinated with staff to fulfill customer requests.
Responded to inquiries and room requests made online, by phone and via email.
Enhanced guest satisfaction by answering inquiries about business operations and policies, resolving concerns and developing creative solutions to guest concerns.


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