Senior Project Manager

Rate, USD
Not specified
Work schedule
Full Time,
Language skills
English, Spanish
Available for Hire
Yes
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About me

Dedicated manager with 12+ years of success in IT, utilities, finance, and marketing. Delivered 45+ projects, managing cross-functional teams, and exceeding metrics. Holds a Bachelor’s degree in Computer Science and a PMP certification. Passionate about driving innovative solutions using cutting-edge technologies for enhanced business outcomes. Fluent in Spanish and English, fostering effective cross-cultural collaboration.




Education

2002-2018 Bachelor of Engineering in Computer Science and Software Development @ Universidad GastΓ³n Dachary (UGD)

Experience

April 2023 to September 2023 Senior Project Manager @ Qualitest

β€’ Project Management: Led a team of 5 SMEs in implementing a transformational IT infrastructure co-location project for a Fortune 500 energy company during its spin-off, ensuring operational continuity and on-time delivery.
β€’ Change Management: Orchestrated 300+ CMDB updates in ServiceNow, achieving 99% data accuracy. Established process agreements and formatting conventions in adherence to GRC (Governance, Risk Management and Compliance) standards.
β€’ Network Documentation: Created MS Visio network diagrams to document the new organizational infrastructure.
β€’ Conflict Resolution and Risk Mitigation: Facilitated stakeholder communications, resolving conflicts and mitigating risks with clear and transparent communication.

April 2022 to April 2023 Project Manager @ Qualitest

β€’ Storm Readiness Testing (SRT): Orchestrated 5 storm-level transaction load simulations across 6 operating companies, involving 400+ participants for a Fortune 100 utilities corporation, ensuring emergency preparedness.
β€’ Test Execution Leadership: Managed the test execution plan, overseeing 300+ tasks with precision and adherence to protocols.
β€’ Results Reporting and Issue Management: Coordinated post-testing results reporting, including risk and issue management. Tracked corrective and preventive actions (CAPA) for continuous improvement.
β€’ Agile Low-Code Software Development: Led the development and launch of 5 MS PowerApps applications for the SRT project. Applied Scrum and Kanban processes, receiving an award for Enterprise Transformation. Authored a white paper available at tinyurl.com/lowcodedev.
β€’ Prosci ADKAR Change Management: Created documentation, training materials, and a strategic rollout roadmap, ensuring full adoption within 30 days with positive feedback.

October 2015 to March 2022 Project Coordinator @ Olenick & Associates

β€’ Service Contract Management: Led a Managed Service contract for a Fortune 500 energy company, overseeing a 10+ member team. Ensured seamless service delivery, achieving over 95% in all performance metrics.
β€’ Project Leadership and Oversight: Managed collaboration with 10+ client teams. Created and updated technical documentation, including Managed Service Agreements, Quality Strategies, and Test Plans.
β€’ Performance Reporting: Monitored and improved performance against 9 SLA metrics. Developed a PowerBI dashboard, reducing processing times by 80%.
β€’ Agile Maturity Assessments: Conducted 5 evaluations, guiding application teams in adopting Agile methodologies.
β€’ Compliance Auditing: Conducted 400+ compliance reviews, ensuring adherence to GRC standards and SOX Act. Utilized ServiceNow for tracking.
β€’ Continuous Improvement: Cultivated a culture of continuous improvement, utilizing a dedicated SharePoint database.

March 2012 to October 2015 PMO Portfolio Analyst @ Olenick & Associates

β€’ Portfolio Oversight: Oversaw 20+ project and program managers, ensuring alignment with strategic goals.
β€’ PMO Process Compliance: Conducted phase gate reviews, fostering consistency and quality in project management.
β€’ Schedule and Budget Tracking: Analyzed project KPI metrics, offering recommendations for improvements.
β€’ Resource Management: Managed the resource staffing plan, guaranteeing projects were adequately staffed.
β€’ Risk Management: Maintained meticulous documentation of project and program-level risks and issues.

September 2010 to March 2012 Software Development Manager @ Truelogic Software

β€’ Comprehensive Software Evolution Management: Successfully managed post-delivery software development, addressing change requests, technical documentation, bug corrections, and team coordination.
β€’ Development Team Leadership: Oversaw and trained a team of 4 junior full-stack developers, addressing 60+ bug reports, implementing enhancements, and exceeding client expectations.
β€’ Customized Jira Implementation: Innovated by developing a customized Jira implementation, streamlining workflows and improving issue resolution.


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