About Postman
Postman is the world's leading API platform.
As a Customer Success Manager at Postman, you will be the driving force behind post-sale strategy and engagement across a portfolio of named Enterprise accounts. Youβll partner with your customers to co-create Joint Success Plans that outline key objectives, milestones, and success criteria. In partnership with our Solutions Architecture and Customer Education teams, youβll curate and deliver a series of high-touch and one:Many enablement programs to help them solve critical problems, fast. Periodically, youβll engage key stakeholders to analyze the value theyβre getting from our platform and to identify new opportunities.
This role is perfect for a tech-savvy professional with a passion for Customer Success. Ideal candidates are strategic thinkers with proven track records of nurturing customer relationships, driving rapid adoption, expanding use cases, and delivering spectacular customer outcomes.
This is remote role based in the United States.
At Postman, we create with the same curiosity that we see in our users. We value transparency & honest communication about not only successes, but also failures. In our work, we focus on specific goals that add up to a larger vision. Our inclusive work culture ensures that everyone is valued equally as important pieces of our final product. We are dedicated to delivering the best products we can.
This is a remote role based in the United States & the reasonably estimated salary for this role ranges from $130,000 to $180,000, plus a competitive equity package, and a flexible schedule working with a fun, collaborative team. Enjoy full medical coverage, unlimited PTO, and a monthly lunch stipend. (Yes, seriously. We want you to eat well wherever youβre at.) Plus, our wellness program will help you stay healthy from your location with fitness-related reimbursements. Our frequent and fascinating virtual team-building events will keep you connected, while our donation-matching program can support the causes you care about. Weβre building a long-term company with an inclusive culture where everyone can be the best version of themselves, and we want you to be part of it.
Postman is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Headhunters and recruitment agencies may not submit resumes/CVs through this Web site or directly to managers. Postman does not accept unsolicited headhunter and agency resumes. Postman will not pay fees to any third-party agency or company that does not have a signed agreement with Postman.
Postman will consider for employment qualified applicants with arrest and conviction records where directed under applicable law, such as pursuant to the San Francisco Fair Chance Ordinance.
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Postman is hiring a remote Enterprise Customer Success Manager from πΊπΈ USA
This is a Full Time role.
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