Senior Staff Product Designer

We are looking for an experienced Senior Staff Product Designer to play a crucial role in shaping the future of Kraken in the payments space. We need an experienced lead IC to spearhead the development of new Kraken products and to lead the design and delivery of our new payments app from concept to delivery. Join us if you feel excited about contributing to our mission by creating intuitive and aesthetically excellent user experiences. We’re obsessed with our products and care about the smallest details. We have an open and trusting team culture where we share candid and honest feedback to achieve the best results.

The opportunity

• Lead the delivery of completely new product concepts for the payments space.
• Set the industry benchmarks with visually rich and innovative designs, enhancing Kraken’s brand recognition and setting a new standard for our business.
• Use influence to push stakeholders to maintain the highest of standards.
• Create exceptional quality user experiences working closely with other designers, researchers, product managers, content writers, and engineers.
• Develop the visual concept for Kraken’s payments products and develop the design language.
• Balance business objectives, customer needs, insights and technical constraints to produce data-informed outcomes.
• Own your work, take full accountability for the quality of your designs and track outcomes and results.
• Track emerging customer trends, using insights to upgrade our designs and impact our overall design direction.
• Lead design reviews both seeking and giving meaningful and supportive feedback.

Skills you should HODL

• Proven experience leading 0→1 product design initiatives across mobile and web, with a track record of shipping high-quality, complex products—especially in the payments or crypto space.
• Expert in solving tough UX challenges, crafting intuitive user experiences, and rapidly prototyping to test and validate ideas.
• Uses research-backed methods and analytics to inform design decisions; open-minded, egoless, and deeply collaborative.
• Inspires teams by mentoring others, setting a high design bar, and fostering a culture of excellence within the org.
• Organized, articulate, and proactive—comfortable managing up and across teams to keep projects moving.
• Strong communication skills with the ability to clearly articulate design intent and strategic rationale.
• Knowledge of Bitcoin, cryptocurrency, or financial platforms is a strong plus.

This job is accepting ongoing applications and there is no application deadline.

Please note, applicants are permitted to redact or remove information on their resume that identifies age, date of birth, or dates of attendance at or graduation from an educational institution.

We consider qualified applicants with criminal histories for employment on our team, assessing candidates in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance.

Kraken is powered by people from around the world and we celebrate all Krakenites for their diverse talents, backgrounds, contributions and unique perspectives. We hire strictly based on merit, meaning we seek out the candidates with the right abilities, knowledge, and skills considered the most suitable for the job. We encourage you to apply for roles where you don’t fully meet the listed requirements, especially if you’re passionate or knowledgable about crypto!

As an equal opportunity employer, we don’t tolerate discrimination or harassment of any kind. Whether that’s based on race, ethnicity, age, gender identity, citizenship, religion, sexual orientation, disability, pregnancy, veteran status or any other protected characteristic as outlined by federal, state or local laws.

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