Developer Support Engineer- MS Graph – Spanish

Remote from
Spain flag
Spain
Annual salary
Undisclosed
Salary information is not provided for this position. Check our Salary Directory to estimate the average compensation for similar roles.
Department
Programming
Employment type
Full Time,
Job posted
Apply before
17 Jul 2025
Experience level
Midweight
Views / Applies
12345 / 123
Verified job posting
This job post has been manually reviewed for authenticity and compliance.

About us:

Gigmo Solutions Pvt. Ltd is a fast-growing organization with global experience, having presence in several countries like America, Europe, Africa, and Asia. Expertise in Spanish, Portuguese, French, Italian, German, and global English. Gigmos aims to transform customer support domain by leveraging curated Gig workforce across the globe and using cutting edge AI technologies for increased support efficiency at reduced cost and enhanced flexibility. We are Microsoft Partner in providing technical support.

Website: https://Gigmos.com

LinkedIn: https://www.linkedin.com/company/14543064

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Roles and Responsibilities:

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  • Handles customer issues on MS Graph through collaboration, resolution, or escalation to provide a great experience
  • Drives his or her own case-wellness and ensures that key stakeholders and customers are up-to-date on the resolution status of their issue, through effective written and verbal communication.
  • Uses soft skills when responding to and resolving technical issues

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Required skills

  • Excellent customer service and communications skills both written and spoken Spanish
  • Strong active listening skills, able to ask strategic questions to uncover needs and deliver appropriate value-added recommendations for products/services that will solve customer problems.
  • Ability to speak and write clearly, to establish quick rapport with a caller, instill confidence and demonstrate passion in meeting and exceeding customers expectations.
  • Ability to adapt and flex style according to customer personality, culture, and profile (i.e. customers’ new to technology and experienced pros alike).
  • Critical thinking skills
  • Help customers discover, buy, use, and love Microsoft products that meet and exceeds their needs; The advocate enjoys interactions with customers and is passionate about owning the support interaction through to the end.
  • Advocate may be required to support all channels (chat & voice)
  • Technical knowledge: Windows OS, IE, MS Office applications, email, search, downloading / installing software

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Abilities and Experience should include:

  • 2+ years of experience on development/product expertise of at least one of core workloads : SharePoint, Exchange, Microsoft Teams, Azure AD
  • Strong in core technologies: .NET framework and ASP.Net / C# / .Net Core, C++, C#/.Net, Node.JS, Java, Go and React
  • Familiar with Azure Active Directory, SharePoint, Outlook, and Microsoft Teams
  • Working knowledge of networking protocols in the co ntext of enterprise deployment
  • Exposure to scripting languages: JavaScript, JQuery, Powershell, Node.js, Python
  • Exposure to RESTful APIs, OAuth protocol
  • Exposure to tools – Fiddler, Netmon, Postman

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Recommended:

  1. Exposure to azure app registration, resource, and permission.
  2. Basic understanding of azure bot framework.
  3. Strong customer focus
  4. Excellent verbal and written communications skills
  5. Prior experience with Graph API (added advantage)

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Apply now >

Annual salary information is not provided for this position. Explore salary ranges for similar roles in our Salary Directory β€Ί

This job listing has been manually reviewed by the Jobicy Trust & Safety Team for compliance with our posting guidelines, including verification of the company's legitimacy, accuracy of job details, clarity of remote work policy, and absence of misleading or fraudulent content.

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FAQ

What position is Gigmos hiring for?

Gigmos is hiring a remote Developer Support Engineer- MS Graph – Spanish from πŸ‡ͺπŸ‡Έ Spain

What type of employment does Gigmos offer?

This is a Full Time role.

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