At CVS Health, weβre building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care.
As the nationβs leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues β caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate. And we do it all with heart, each and every day.
About the Role
We are currently hiringΒ Customer Service Representatives (CSRs)Β to join our Medicare Customer Service team at Aetna, a CVS Health company. This is a fully remote opportunity to make a meaningful difference in the lives of our Medicare Advantage members.
Our CSRs are trusted advocates who provide proactive, compassionate, and knowledgeable support. We are committed to exceeding our membersβ expectations and delivering a remarkable customer experience.
Location:Β Remote (Permanent Work from Home)
Time Zone Requirement:Β Candidates must reside in Eastern Time or Pacific Time Zone (EST and PST)
Training & Schedule:
Key Responsibilities
Required Qualifications
Preferred Qualifications
What We Offer
Anticipated Weekly Hours
40
Time Type
Full time
Pay Range
The typical pay range for this role is:
$17.00 – $31.30
This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors.
Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.
Great benefits for great people
We take pride in our comprehensive and competitive mix of pay and benefits β investing in the physical, emotional and financial wellness of our colleagues and their families to help them be the healthiest they can be. In addition to our competitive wages, our great benefits include:
Affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan.
No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching.
Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility.
For more information, visitΒ https://jobs.cvshealth.com/us/en/benefits
We anticipate the application window for this opening will close on: 07/19/2025
Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.
This job listing has been manually reviewed by the Jobicy Trust & Safety Team for compliance with our posting guidelines, including verification of the company's legitimacy, accuracy of job details, clarity of remote work policy, and absence of misleading or fraudulent content.
For safety tips, see our guides, and please let us know if you need any assistance.
Create a free account with us to save a history of all jobs you've shown interest in.
You can also continue as a guest if you prefer.
Similar Customer Success remote jobs
CVS Health is hiring a remote Customer Service Representative – Medicare – PST or EST from πΊπΈ USA
This is a Full Time role.
Jobicy
562 subscribers are already enjoying exclusive, experimental and pre-release features.
Free
USD $0/month
For people just getting started
Plus
USD $8/month
Everything in Free, and: