Lifecycle Specialist: Time & Attendance

What this job can offer you

The Time & Attendance Specialist will play an essential role in ensuring the accurate and efficient management of Time & Attendance activities for Remote’s external employees and clients. This individual contributor position places a strong emphasis on legal compliance and delivering an exceptional employee experience while maintaining efficient processes.

When joining the Time & Attendance team you will be reporting to the Manager Lifecycle: Time & Attendance.

What you bring

• Demonstrate proven experience with a strong background in managing employee lifecycle events with care, sensitivity and legal compliance; and providing comprehensive HR support and guidance on employment laws and regulations, spanning various jurisdictions.
• Display excellent communication, influencing, conflict management, and negotiation skills, with the ability to confidently lead difficult conversations to a positive outcome, often where parties have conflicting interests, maintaining professionalism and strict confidentiality.
• Possess advanced proficiency in written and spoken English at a business level, with additional languages considered a plus.
• Show an an aptitude and enthusiasm for innovating and optimizing processes, consistently identifying and implementing opportunities for automation and promoting best practices.
• Demonstrate efficiency in operations, with an awareness of the importance of thorough documentation and data integrity.
• Be Tech-savvy, with the ability to successfully collaborate asynchronously on various tools, and adapt to new and evolving systems.
• Capable of working independently and cohesively in an international team in a fast-paced, asynchronous, remote environment with multiple priorities. Willingness to work flexible hours as needed.
• Familiar with communication, documentation, and project management tools such as Notion, Slack, Zendesk and G-suite.
• AI Fluency: Actively use AI-assisted tools in day-to-day work (e.g., drafting, knowledge retrieval, case research, or workflow automation) and understand where AI can be applied safely in an HR context — including when human judgment and review are required. Familiarity with responsible AI use practices (data handling, confidentiality, redaction) is expected at this level.
• Experience managing long-term sick leave or extended absence cases end-to-end, including complex eligibility, documentation, pay and benefits impacts, and stakeholder coordination preferred.

Key responsibilities

Employee Relations Management

• Serve as an expert on Time & Attendance matters, and assist Senior Specialists and Experts on complex projects, including implementing and advising clients and employees on employment law changes from Collective Bargaining Agreement updates.
• Be case manager for all employee lifecycle leave and working hours matters with accuracy and attention to detail for both internal and external employees of Remote through out the employee lifecycle including but not limited to Family Leave, Sick Leave, Time Tracking, Public Holidays, Working Time.
• Advise on employment legislation and provide guidance on both basic and complex legal interpretations as outlined in employment agreements and labor law as a trusted consultant to clients and employees.

Team and Operational Excellence

• Collaborate with and coordinate various internal and external stakeholders to ensure compliance in employee lifecycle activities, including but not limited to payroll, legal counsel and government bodies.
• Assist Senior Specialists to manage critical initiatives that impact numerous employees across multiple countries and support HR and financial audits to ensure compliance with local employment regulations.
• Develop and update global internal documentation pertaining to Time & Attendance, based on legislative changes, referenced by all internal teams. Proactively address internal and external inquiries on all employment matters in collaboration with Lifecycle’s internal stakeholders.
• Actively identify opportunities for and contribute to process improvements, automation, and product development across the employee lifecycle — including trialling and adopting AI-assisted tools where they can improve quality, speed, or consistency, in line with Remote’s data handling and compliance guidelines.
• Safely manage and maintain employee data and confidential information, adhering to established protocols, and ensuring utmost professionalism and discretion in handling and accessing such information
• Promote and exemplify Remote’s values both internally and externally, actively contributing to the success of the Lifecycle team’s goals.

Practicals

• You’ll report to: Manager Lifecycle: Time & Attendance
• Team: Lifecycle, Time & Attendance
• Location: EMEA
• Start date: As soon as possible

Application process

1. Interview with Recruiter
2. Interview with Hiring Manager (Manager Lifecycle: Time & Attendance) (includes AI fluency conversation: how you currently use or have applied AI tools in an HR or operations context)
3. Interview with Senior Manager (Senior Manager Lifecycle: Time & Attendance)
4. Bar Raiser Interview
5. Prior employment verification check 
6. Offer