Manager, Ad Operations

Remote from: USA, Canada
Salary, yearly, USD: 127,059 - 151,000
Department: Marketing & Sales
Employment type: Full Time,
Job posted: 10 Jul 2026
Apply before: 10 Aug 2026
Experience level: Senior
Views / Applies: 38 / 4

About company

About StackAdapt

Discover the self-serve programmatic advertising platform used by digital marketers around the world.

Internet
2014

Actively Hiring

AI Summary

StackAdapt is seeking a Manager, Ad Operations to lead a team of specialists in campaign setup, QA, troubleshooting, pacing, and optimization across programmatic channels. This remote-first role requires 6+ years of programmatic experience and direct people management. The ideal candidate will combine leadership with deep technical expertise and drive the team towards automation and optimization. The role involves improving workflows, tracking performance metrics, and collaborating with multiple teams. The position offers a competitive salary and is based in Canada, with preference for Eastern Time Zone.

Role DNA

Job Complexity

Easy Hard

Pace & Pressure

Relaxed Fast-paced

Autonomy Level

Guided Full Ownership

Communication Load

Independent Highly Collaborative

AI Insight The role requires 6+ years of experience in programmatic advertising, direct people management, and deep technical understanding of the programmatic ecosystem. The combination of leadership, technical expertise, and process improvement makes it a challenging senior position.

Salary Analysis

AI Insight The offered salary range of $127,059 - $151,000 USD is competitive for a Manager, Ad Operations role, with a median of $139,030. This aligns with the seniority and technical expertise required, and is above the typical US market range of $90,000 - $150,000, reflecting the high demand for programmatic advertising leadership.

Core Skills Required

Programmatic Advertising Ad Operations Team Leadership Campaign Optimization DSP Workflows Process Improvement Cross-functional Collaboration Data Analysis Automation Project Management

Cover Letter Sample

Dear Hiring Team,

I am writing to express my interest in the Manager, Ad Operations position at StackAdapt. With over 6 years of experience in programmatic advertising and a proven track record of leading high-performing teams, I am excited about the opportunity to drive operational excellence and innovation at a leading ad tech company. My expertise in campaign optimization, workflow automation, and cross-functional collaboration aligns perfectly with the requirements of this role. I am eager to bring my leadership skills and technical knowledge to help StackAdapt continue to scale its Ad Operations team. Thank you for considering my application.

Sample Interview Questions

Can you describe your experience managing a team of ad operations specialists?

I have managed a team of 5 ad operations specialists for the past 3 years, focusing on campaign execution, QA, and optimization. I held weekly one-on-ones, provided coaching on troubleshooting and pacing, and implemented new SOPs that reduced errors by 20%.

How do you approach optimizing programmatic campaigns for performance?

I start by analyzing pacing, audience delivery, and conversion data. I look for underperforming segments and adjust bidding strategies, creative rotation, and frequency caps. I also run A/B tests and use automation rules to improve ROAS.

What strategies do you use to identify and implement process improvements?

I regularly review team workflows and operational metrics to spot bottlenecks. I gather feedback from team members and cross-functional partners. I then prototype solutions like automation scripts or new templates, pilot them, and roll out after validation.

How do you handle cross-functional collaboration with product and engineering teams?

I establish clear communication channels and regular syncs. I prioritize feature requests by impact and feasibility, and provide detailed documentation. I also invite product/engineering to team meetings to understand campaign pain points.

How do you stay updated with changes in the programmatic advertising ecosystem?

I subscribe to industry newsletters, attend webinars, and participate in forums like AdExchanger. I also encourage my team to share learnings and conduct quarterly reviews of new DSP features and market trends.

StackAdapt is the leading technology company that empowers marketers to reach, engage, and convert audiences with precision. With 465 billion automated optimizations per second, the AI-powered StackAdapt Marketing Platform seamlessly connects brand and performance marketing to drive measurable results across the entire customer journey. The most forward-thinking marketers choose StackAdapt to orchestrate high-impact campaigns across programmatic advertising and marketing channels.

The Manager, Ad Operations role is a key member of StackAdapt’s Ad Operations team, leading a team of Ad Operations Specialists responsible for campaign setup, QA, troubleshooting, pacing, and optimization support across our programmatic channels. Reporting to the Director of Ad Operations, you’ll help ensure campaigns are launched accurately, delivered effectively, and supported by strong operational processes.

This is an opportunity for someone who enjoys combining people leadership with deep programmatic expertise and a continuous improvement mindset. As the team continues to evolve from manual campaign execution toward a more automated and optimization-focused model, you’ll help coach the team, improve workflows, and partner cross-functionally to build more scalable ways of working.

StackAdapt is a remote-first company. While we are open to candidates located anywhere in Canada for this position, we will be prioritizing those based in Toronto or an Eastern Time Zone.

What You’ll Be Doing:

Leading, coaching, and developing a team of Ad Operations Specialists, fostering accountability, curiosity, and continuous learning
Overseeing campaign setup, trafficking, QA, troubleshooting, pacing, and delivery across StackAdapt’s programmatic channels
Supporting the team’s evolution toward a more automated and optimization-focused operating model
Coaching specialists on campaign optimization support, including pacing analysis, performance troubleshooting, and actionable recommendations
Partnering with Account Management, Account Executives, Client Partnerships, Product, and Engineering to improve workflows, handoffs, tooling, and campaign outcomes
Identifying opportunities to streamline processes through automation, templates, SOPs, and scalable operating practices
Tracking team performance, workload, quality, and operational metrics to identify gaps and share recommendations with leadership

What You’ll Bring to the Table:

6+ years of experience in programmatic advertising, campaign management, ad operations, or a related digital media function
Direct people management experience, ideally leading a team responsible for campaign execution, optimization, trading, or technical campaign support
Hands-on experience optimizing or trading programmatic campaigns, including pacing, performance analysis, troubleshooting, and recommendation-building
Strong technical understanding of the programmatic ecosystem, including DSP workflows, campaign setup, bidding dynamics, pixels, QA, and optimization best practices
Demonstrated ability to identify process improvements and help implement scalable solutions across teams
A high-curiosity mindset with an interest in automation, systems, operational efficiency, and the continued evolution of programmatic advertising
Strong communication skills, accountability, and the ability to collaborate effectively with cross-functional partners

The compensation range listed for this role reflects the expected base salary for candidates located in Ontario, Canada. It is informed by market data and the approved budget for this position. StackAdapt maintains different compensation ranges for roles across other countries and regions, and final offers will be aligned to the candidate’s current location.

This range represents base salary only. Depending on the role, candidates may also be eligible for additional compensation such as annual bonuses, commissions, equity awards, and a comprehensive benefits package.

Factors Influencing Final Compensation:

The final compensation offer will be determined by a variety of factors, which may include, but are not limited to: the candidate’s specific experience, technical skills, knowledge, abilities, and relevant education, licensure, and certifications.
Other business factors, such as organizational needs and budget alignment, may also be considered in the final offer.

Ontario Salary Band

$127,059—$151,000 CAD

StackAdapter’s Enjoy:

Highly competitive salary
Retirement/ 401K/ Pension Savings globally
Competitive Paid time off packages including birthday’s off!
Access to a comprehensive mental health care program
Health benefits from day one of employment
Work from home reimbursements
Optional global WeWork membership for those who want a change from their home office and hubs in London and Toronto
Robust training and onboarding program
Coverage and support of personal development initiatives (conferences, courses, books etc)
Access to StackAdapt programmatic courses and certifications to support continuous learning
An awesome parental leave program
A friendly, welcoming, and supportive culture
Our social and team events!

Please note: Benefits and perks may vary depending on your country of employment and the nature of your engagement. In locations where StackAdapt does not have a legal entity, employment and benefits are administered in accordance with local regulations and partner policies.

StackAdapt is a diverse and inclusive team of collaborative, hardworking individuals trying to make a dent in the universe. No matter who you are, where you are from, who you love, follow in faith, disability (or superpower) status, ethnicity, or the gender you identify with (if you’re comfortable, let us know your pronouns), you are welcome at StackAdapt. If you have any requests or requirements to support you throughout any part of the interview process, please let our Talent team know.

We use artificial intelligence (AI) to streamline the resume reviews of candidates and assess their fit based on the criteria outlined in the job posting. We do not use AI to make any final hiring or interview decisions.

About StackAdapt

We’ve been recognized for our diverse and supportive workplace, high performing campaigns, award-winning customer service, and innovation. We’ve been awarded:

G2 Top Software for 2026
2026 Best Workplaces™ for Young Talent and in Canada by Great Place to Work®
#1 DSP on G2 and leader in a number of categories including Cross-Channel Advertising

To learn more about our privacy practices, please see our Privacy Policy.

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