About this role.
phData seeks a Senior Business Analyst, AI & Data to bridge complex business challenges with innovative AI and data solutions. This remote-first role involves leading stakeholder discovery, mapping value streams, and defining requirements for AI/ML and GenAI features. The ideal candidate has 6+ years of business analysis experience and 4+ years in client-facing consulting, with strong Agile expertise. You will partner with top-tier clients and take real ownership of delivering measurable business outcomes.
Role DNA
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Job Complexity
4/5Pace & Pressure
4/5Autonomy Level
4/5Communication Load
5/5Salary analysis
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Core skills
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Cover letter sample
Dear Hiring Manager,
I am excited to apply for the Senior Business Analyst, AI & Data position at phData. With over 6 years of business analysis experience and a strong background in data and AI consulting, I have helped enterprises translate complex challenges into measurable outcomes. Your remote-first, results-driven culture matches my passion for enabling AI adoption while maintaining a focus on business value. I look forward to bringing my expertise in stakeholder discovery, process optimization, and GenAI requirements to your team.
Sincerely, [Your Name]
Sample interview questions
I would prepare by reviewing background materials and tailoring questions to each executive's domain. During the workshop, I would use structured techniques like value stream mapping and '5 Whys' to distinguish symptoms from root causes. I would also listen actively, document assumptions, and prioritize outcomes that align with business strategy. Finally, I would synthesize findings into a clear problem statement and agreed success metrics.
I once worked on a project to deploy a customer support chatbot using a large language model. I collaborated with legal and compliance teams to define guardrails and acceptable use policies. I specified human-in-the-loop interactions for escalations and defined data privacy requirements such as PII redaction. I also established performance metrics like response accuracy and hallucination rate, and worked with ML engineers to create test cases.
I start by measuring the current state metrics such as cycle time, error rates, and labor costs. I then model the future state with automation or augmentation, estimating improvements in those metrics. I also factor in qualitative benefits like customer satisfaction or employee experience. Using a scoring model, I prioritize projects based on business impact, implementation complexity, and strategic alignment.
I believe in early and transparent communication. I engage stakeholders as partners, listen to their concerns, and demonstrate quick wins to build trust. I also involve them in design and testing so they feel ownership. Additionally, I ensure comprehensive training and support, and I adjust the roadmap based on their feedback to reduce resistance.
I use tools like Claude and Glean to draft user stories, summarize interview transcripts, and generate process documentation. However, I always validate the output against the original source material and my own expertise. I set up a review checklist covering accuracy, completeness, and tone. I also keep 'human-in-the-loop' to ensure sensitive or nuanced requirements are not lost.
Join phData, a remote-first data and AI consultancy company with employees across the United States, Latin America, and India. We partner with industry leaders, including Snowflake, AWS, Anthropic, Azure, GCP, Fivetran, Pinecone, Glean, and dbt, to solve the complex data and AI challenges that slow large enterprises.
We’re growing fast, and we give our people real ownership over their work. We hire top performers and trust them to deliver results.
Why phData?
- Snowflake Implementation Partner of the Year — 7 consecutive years, and 2026 Snowflake AI Partner of the Year
- AWS Premier Tier Services Partner — the highest tier of recognition in the AWS Partner Network
- 2025 Fivetran Partner of the Year (4th consecutive year)
- 2025 dbt Labs Partner of the Year (3x winner) with Visionary partner status
- 2026 KNIME Customer Excellence Partner of the Year
- Preferred Partner in the Anthropic Claude Partner Network
- #1 Partner in Snowflake Advanced Certifications
- 600+ Expert Cloud Certifications (Sigma, AWS, Azure, Dataiku, and more)
- Recognized as an award-winning workplace in the US, India and LATAM
As a Senior Business Analyst at phData, you act as the bridge between complex business challenges and innovative technical solutions. You will challenge the status quo, lead with AI, and guide stakeholders through AI and digital transformations to ensure every dollar spent on technology delivers measurable business value.
Core Responsibilities
Executive & Stakeholder Discovery
- Lead high-impact interviews and workshops with Executives, IT, and Business Stakeholders to uncover root-cause problems and define project vision, scope, and success metrics.
- Understand enterprise business strategy and align solutions to clear business outcomes.
Process & Value Stream Design
- Map “As-Is” and “To-Be” value streams and business processes
- Identify bottlenecks and automation/AI opportunities, distinguishing full automation from human-augmented workflows.
- Quantify benefits (cycle time, error reduction, capacity, CSAT) to support prioritization.
Requirements for Data, AI & GenAI
- Elicit, analyze, and document functional and non-functional requirements, user stories, and acceptance criteria, including for AI/ML and GenAI features.
- Capture business rules, decision logic, and user journeys.
- Define data requirements (sources, quality, latency, privacy constraints).
- Specify model behavior, guardrails, and human-in-the-loop interactions.
- Address non-functional needs (performance, explainability, auditability, SLAs).
Delivery, Change & Outcomes
- Navigate complex organizational hierarchies and goals to build consensus.
- Support experimentation and rollout (PoCs, pilots), including test design, feedback loops, training, SOP updates, and communications.
- Partner with architects and developers to ensure designs meet business needs and oversee User Acceptance Testing (UAT).
- Own the quality and readiness of BA deliverables and coach project team members.
- Drive project outcomes by keeping alignment between business objectives, implementation, and success metrics.
AI-Enabled BA Practice & Client Relationships
- Use Generative AI tools (e.g., Claude, Glean, agents) to accelerate analysis, documentation, and solution design—letting the tech do the heavy lifting while you validate outputs, synthesize themes, and recommend future states.
- Establish, grow, and maintain strong customer relationships as a trusted advisor.
Qualifications
- 6+ years of experience in business analysis or product development in the data and analytics industry.
- 4+ years of experience in a client-facing consulting environment.
- Demonstrated ability to facilitate interviews and workshops across multiple domains and organizational levels, translating ambiguous needs into clear, structured requirements and user stories.
- Exceptional communication and presentation skills, able to explain complex topics to non-technical stakeholders.
- Expertise in Agile life cycles and tools (e.g., Jira, Azure DevOps, Confluence, Visio or similar).
- Hands-on experience leveraging AI to accelerate day-to-day BA activities in client delivery.
- Understanding of adoption and change management approaches and familiarity with industry-standard strategy frameworks.
- Comfortable with ambiguity, with strong curiosity for the “why” behind the “what.”
- Proven ability to coach and mentor others and contribute to reusable BA artifacts.
- Strong analytical and problem-solving skills.
- Willingness to travel up to 50% per month (10 of 20 business days) when required by our clients
phData celebrates diversity and is committed to creating an inclusive environment for all employees. Our approach helps us to build a winning team that represents a variety of backgrounds, perspectives, and abilities. So, regardless of how your diversity expresses itself, you can find a home here at phData. We are proud to be an equal opportunity employer. We prohibit discrimination and harassment of any kind based on race, color, religion, national origin, sex (including pregnancy), sexual orientation, gender identity, gender expression, age, veteran status, genetic information, disability, or other applicable legally protected characteristics. If you would like to request an accommodation due to a disability, please contact us at People Operations.
Annual salary information is not provided for this position. Explore salary ranges for similar roles in our Salary Directory ›
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