About this role.
This senior-level role at NVIDIA involves leading complex data center infrastructure deployment programs with strategic customers. The position requires a blend of deep technical expertise in servers, CPUs, networking, and storage, along with exceptional program management and executive communication skills. You will drive programs from proof-of-concept through production deployment, translating customer requirements into actionable tasks while coordinating cross-functional teams. The role demands fluency in both Japanese and English, and thrives in a fast-paced, high-ownership environment.
Role DNA
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Job Complexity
5/5Pace & Pressure
5/5Autonomy Level
5/5Communication Load
5/5Salary analysis
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Core skills
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Cover letter sample
Dear Hiring Manager,
I am writing to express my strong interest in the Senior Customer Technical Program Manager - Data Center position at NVIDIA. With over 8 years of experience managing complex data center deployment programs for global enterprise clients, I have developed a deep technical foundation and a proven ability to drive cross-functional teams toward successful outcomes. My background includes leading large-scale infrastructure projects from concept through production, with frequent executive-level reporting and direct customer engagement.
I am particularly drawn to NVIDIA's innovative culture and leadership in AI computing, where I can apply my skills in strategic planning, technical problem-solving, and bilingual communication (Japanese/English) to deliver exceptional results. I am confident that my program management expertise and passion for data center technologies align perfectly with the requirements of this role.
Thank you for your consideration; I look forward to the opportunity to discuss how I can contribute to NVIDIA's success.
Sincerely, [Your Name]
Sample interview questions
I managed a multi-phased data center build-out for a financial client. Key challenges included strict regulatory compliance and tight deadlines. I implemented a detailed joint schedule with clear milestones, held weekly risk reviews, and established a rapid escalation path for blocking issues, leading to on-time delivery within budget.
I prioritize by assessing impact on the overall program goals. I work with engineering to explore trade-offs and alternative solutions, communicate options clearly to stakeholders, and ensure that any schedule changes are deliberate and aligned with customer priorities.
In a previous role, I created a one-page executive summary highlighting key milestones, risks, and decisions needed, updated weekly. I used a RAG (Red-Amber-Green) status system and included trend charts. This allowed executives to grasp progress quickly and focus on critical areas.
I have led joint customer meetings with Japanese clients and English-speaking engineering teams, providing real-time translation and ensuring alignment on technical specifications. I also translated project documentation and facilitated issue resolution between teams across time zones.
I would start by conducting a thorough assessment of the customer's environment and requirements. Then, I would develop a phased integration plan, coordinate with engineering for qualification and validation, and maintain close communication with the customer to manage expectations and minimize disruption.
NVIDIA is looking for an expert Sr. Customer Technical Program Manager to drive the planning and execution of sophisticated, multidisciplinary infrastructure deployment programs with third party companies. We expect you to thrive in an forward-thinking environment where we constantly balance between process, quality and execution speed. You must have a track record on delivering Data Center Enterprise solutions with planning, project execution, regular executive level reports and technical skills. Those programs will have to accomplish aspects of a business’s larger strategy. As such, a passion for high-level planning and critical thinking is the cornerstone for this role.
Success will depend on a data driven mentality, excellent program management skills, extraordinary executive report and communication level, and a motivation to achieve results in a fast-paced environment. The role requires a strong leader who can prioritize well, communicate clearly and compellingly and who understands how to drive a high level of focus and excellence within a team with good solid understanding of Data Center technologies such as Servers, CPUs, memory, interconnect, networking, and storage.
What You’ll Be Doing:
Define the strategy and tactics for successfully integration of NVIDIA platforms and software solutions for complex AI deployments, from evaluation/proof-of-concept to design/development/qualification/validation, through customer acceptance and start of service.
Implement the plan you craft by: scoping the project, identifying and assembling the core support team, formally kicking off the project with customers, developing a joint project schedule, supporting the design-in effort by providing technical collateral/tools, leading engineering design reviews, ensuring the implementation of any customer-required features, driving resolution of any blocking issues/bugs, and ensuring timely production deployment.
Translation of customer requirements into specific tasks and assignment of those tasks to relevant functional areas should come second nature to you.
Collecting, prioritizing, tracking, and driving customer-reported issues to resolution/closure is a key focus of this role.
Clearly and thoughtfully communicate issue status to the customer and to internal senior executive teams.
Work closely with engineering, operations, quality, product management, and sales teams to resolve technical and logistical issues, set correct expectations and keep the scope of the projects on a track to successful execution.
Effectively organize and lead complex technical engineering-to-engineering (hardware and software) discussions.
Correctly represent the urgency of issues and raise them (internally and/or externally) as appropriate.
Regularly communicate executive level program report status and key issues to management.
Develop a close working relationship with customer development teams and use creativity to find solutions to their issue.
What We Need To See:
BS/MS Engineering or Computer Science (or equivalent experience).
8+ years in a high-tech electronics industry with a focus on complex customers program/project management.
Experience and therefore deep customer savvy born of running significant and complex Data Center programs, especially with strategic customers with large Data Center deployments.
Strong technical savvy, including server development and datacenter qualification/deployment.
Supreme leadership skills across broad and diverse functional teams
Strong technical background and experience working with customers in Data Center/Edge Cloud development/deployment environment.
Needs to be fluent in both Japanese and English
Experience leading key strategic projects.
PMP, Scrum Master certification is a plus.
Annual salary information is not provided for this position. Explore salary ranges for similar roles in our Salary Directory ›
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