About this role.
This is a Manager, Cyber Compliance role within Deloitte Global Technology, based in Toronto and available remotely. The position focuses on planning and executing IT risk control assessments, managing testing programs, tracking remediation progress, and sharing insights to reduce risk across Deloitte Technology and Member Firms. Candidates need proven experience in IT risk, knowledge of IT service management and controls, and the ability to work independently in a global matrix environment. Preferred skills include ServiceNow certifications, Business Continuity Management, and familiarity with ITIL, COBIT, and ISO27001. The role offers a competitive salary range of $85,000 to $156,000 CAD plus bonus potential.
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Cover letter sample
Dear Hiring Manager,
I am writing to express my interest in the Manager, Cyber Compliance position at Deloitte Global Technology. With extensive experience in IT risk management and control assessments, I have successfully led initiatives to identify and remediate control gaps across complex organizational structures. I am particularly drawn to Deloitte's purpose-driven culture and its focus on making an impact that matters. My expertise in ITIL, COBIT, and ISO27001, combined with strong collaboration skills, enables me to coordinate effectively with global teams and drive meaningful improvements. I look forward to contributing to Deloitte's technology risk management mission and would welcome the opportunity to discuss my qualifications further.
Sample interview questions
In my previous role, I conducted control assessments across IT service management processes, focusing on high-risk areas such as access management and change management. I prioritized controls based on the potential impact to business operations, regulatory requirements, and historical risk incidents. I also used a risk-based approach, evaluating the likelihood and impact of control failures to allocate resources effectively.
I have managed remediation by establishing clear action plans with owners, due dates, and milestones. I communicated regularly with 1LoD teams to understand root causes and offered recommendations for corrective actions, while tracking progress through a centralized dashboard. I escalated overdue items appropriately and ensured that remediation plans were practical and aligned with risk tolerance.
I start by identifying all key stakeholders and understanding the governance structure to navigate the matrix effectively. I use clear communication channels, schedule regular status meetings, and document roles and responsibilities to ensure accountability. I also build relationships with team leads to facilitate smooth information sharing and to anticipate potential challenges early.
In a prior role, I used ServiceNow's risk and compliance module to automate control testing, track findings, and manage remediation workflows. I created dashboards for management to view real-time compliance status and generated reports for audit purposes. This improved transparency and reduced manual effort, allowing the team to focus on higher-value analysis.
I stay current by attending industry conferences, participating in professional forums, and earning relevant certifications. I also regularly review updates to these frameworks, such as new versions of ISO27001 or COBIT, and apply them to my work. Additionally, I share insights with colleagues through internal knowledge-sharing sessions.
Job Type: Permanent
Work Model: Remote
Reference code: 134501
Primary Location: Toronto, ON
All Available Locations: Toronto, ON
Our Purpose
At Deloitte, our Purpose is to make an impact that matters. We exist to inspire and help our people, organizations, communities, and countries to thrive by building a better future. Our work underpins a prosperous society where people can find meaning and opportunity. It builds consumer and business confidence, empowers organizations to find imaginative ways of deploying capital, enables fair, trusted, and functioning social and economic institutions, and allows our friends, families, and communities to enjoy the quality of life that comes with a sustainable future. And as the largest 100% Canadian-owned and operated professional services firm in our country, we are proud to work alongside our clients to make a positive impact for all Canadians.
By living our Purpose, we will make an impact that matters.
- Have many careers in one Firm.
- Enjoy flexible, proactive, and practical benefits that foster a culture of well-being and connectedness.
- Learn from deep subject matter experts through mentoring and on the job coaching
Deloitte Global is the engine of the Deloitte network. Our professionals reach across disciplines and borders to develop and lead global initiatives. We deliver strategic programs and services that unite our organization.
What will your typical day look like?
The IT Risk Management: Manager, Cyber Compliance will undertake planning on various Deloitte Technology testing and assessment programs:
- Performing control assessments, complete the remote/virtual onsite assessments with various subject matter experts.
- Managing the completion of various assessment programs to support the identification of control enhancements in end-to-end processes, recommend remediation actions, and share insights and best practices with Deloitte Technology, Member Firms’ and Global Lines of Business’ Technology as a proactive measure to reduce the likelihood and impact of future risk events ·
- Tracking first line of defense (1LoD) remediation progress and/or communicate recommendations for corrective action in the development of first line of defense (1LoD) remediation plans.
About the team
Deloitte Technology works at the forefront of technology development and processes to support and protect Deloitte around the world. In this truly global environment, we operate not in what is but rather what can be to help Deloitte deliver and connect with its clients, its communities, and one another in ways not previously conceived.
Enough about us, let’s talk about you
Required:
- Proven experience within an IT risk related role.
- Good working knowledge of IT Service Management lifecycle and IT controls.
- Ability to work independently and proactively is essential.
- Strong management, communication, technical and remote collaboration skills are a must with the ability to communicate professionally and effectively with staff at all levels.
- Ability to coordinate across teams in a large matrix-organization environment.
Preferred:
- ServiceNow CIS (Certified Implementation Specialist) Risk and/or Compliance certification or ServiceNow System Certified System Administrator (or equivalent)
- Experience with managing Business Continuity Management requirements would be an advantage.
- A good understanding of IT frameworks including ITIL and COBIT frameworks.
- Knowledge of IT security standards including ISO27001 would be an advantage
Total Rewards
The salary range for this position is $85,000 – $156,000, and individuals may be eligible to participate in our bonus program. Deloitte is fair and competitive when it comes to the salaries of our people. We regularly benchmark across a variety of positions, industries, sectors, targets, and levels. Our approach is grounded on recognizing people’s unique strengths and contributions and rewarding the value that they deliver.
Our Total Rewards Package extends well beyond traditional compensation and benefit programs and is designed to recognize employee contributions, encourage personal wellness, and support firm growth. Along with a competitive base salary and variable pay opportunities, we offer a wide array of initiatives that differentiate us as a people-first organization. On top of our regular paid vacation days, some examples include: $4,000 per year for mental health support benefits, a $1,300 flexible benefit spending account, firm-wide closures known as “Deloitte Days”, dedicated days of for learning (known as Development and Innovation Days), flexible work arrangements and a hybrid work structure.
Our promise to our people: Deloitte is where potential comes to life.
Be yourself, and more.
We are a group of talented people who want to learn, gain experience, and develop skills. Wherever you are in your career, we want you to advance.
You shape how we make impact.
Diverse perspectives and life experiences make us better. Whoever you are and wherever you’re from, we want you to feel like you belong here. We provide flexible working options to support you and how you can contribute.
Be the leader you want to be
Some guide teams, some change culture, some build essential expertise. We offer opportunities and experiences that support your continuing growth as a leader.
Have as many careers as you want.
We are uniquely able to offer you new challenges and roles – and prepare you for them. We bring together people with unique experiences and talents, and we are the place to develop a lasting network of friends, peers, and mentors.
The next step is yours
At Deloitte, we are all about doing business inclusively – that starts with having diverse colleagues of all abilities. Deloitte encourages applications from all qualified candidates who represent the full diversity of communities across Canada. This includes, but is not limited to, people with disabilities, candidates from Indigenous communities, and candidates from the Black community in support of living our values, creating a culture of Diversity Equity and Inclusion and our commitment to our AccessAbility Action Plan, Reconciliation Action Plan and the BlackNorth Initiative.
We encourage you to connect with us at accessiblecareers@deloitte.ca if you require an accommodation for the recruitment process (including alternate formats of materials, accessible meeting rooms or other accommodations) or indigenouscareers@deloitte.ca for any questions relating to careers for Indigenous peoples at Deloitte (First Nations, Inuit, Métis).
When you apply, we will review your application using Deloitte’s Global Talent Standards to ensure a consistent recruitment experience. Our recruitment advisors and hiring teams will utilize human screening combined with AI technology to help identify the skills and qualities that matter most to our business, while safeguarding your privacy and using AI responsibly.
Deloitte Canada has 20 offices with representation across most of the country. We acknowledge that Deloitte offices stand on traditional, treaty, and unceded territories in what is now known as Canada. We recognize that Indigenous Peoples have been the caretakers of this land since time immemorial, nurturing its resources and preserving its natural beauty. We acknowledge this land is still home to many First Nations, Inuit, and Métis Peoples, who continue to maintain their deep connection to the land and its sacred teachings. We humbly acknowledge that we are all Treaty people, and we commit to fostering a relationship of respect, collaboration, and stewardship with Indigenous communities in our shared goal of reconciliation and environmental sustainability.
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