About this role.
Quantum Metric is hiring a US-based Enterprise Solutions Engineer to provide technical pre-sales leadership for complex enterprise SaaS opportunities. The role partners closely with Account Executives to lead discovery, tailored demonstrations, proof-of-concepts, solution architecture, RFP responses, and value-based technical narratives. Candidates need at least four years of enterprise pre-sales or solutions engineering experience, web technology knowledge, and the ability to influence both technical stakeholders and C-suite leaders. The position emphasizes digital experience analytics, ROI solutioning, cross-functional collaboration, and willingness to travel 20–25%. Spanish fluency and experience with CXM, enterprise data architecture, or agentic AI are preferred.
Role DNA
A quick view of the complexity, pace, ownership and collaboration implied by the job description.
Job Complexity
4/5Pace & Pressure
4/5Autonomy Level
4/5Communication Load
5/5Salary analysis
Estimated compensation compared with the broader US market for similar roles.
Core skills
Skills and capabilities most closely associated with this opportunity.
Sample interview questions
I begin by aligning on the customer's strategic objectives, current digital experience challenges, decision process, and measurable success criteria. I then involve the right technical and business stakeholders, validate architecture and data requirements, and translate findings into a mutual technical action plan.
I would tailor the demo around the customer's priority journeys and business outcomes rather than provide a generic product tour. I would connect platform capabilities to concrete use cases, such as identifying friction in conversion flows, and quantify the expected impact using agreed operational or revenue metrics.
I establish scope, stakeholders, timeline, technical prerequisites, and objective success metrics before implementation begins. During the POC, I provide regular progress reviews, resolve blockers quickly, and finish with an executive-ready readout that ties validated results to the buying decision.
With developers, I focus on implementation detail, architecture, integrations, data handling, and operational feasibility. With executives, I focus on strategic relevance, risk reduction, customer impact, ROI, and the roadmap to achieving measurable business outcomes.
I prioritize opportunities by stage, business impact, technical risk, and next-step urgency, then maintain clear deal plans with Account Executives. I use structured stakeholder maps, mutually agreed milestones, and proactive communication to ensure each opportunity continues progressing without sacrificing technical quality.
😎 Our Culture
Quantum Metric’s number one objective is happy people, diverse and inclusive culture. We’re passionate about empowering our people to become the best version of themselves, offering coaching and training programs designed to accelerate their career in whatever direction they choose.
As a remote-first company, we understand the importance of building an engaged, diverse, and fun place to work. We hold regular company-wide events, seasonal challenges, and Quantum Metric sponsored local outings when Zoom becomes too much. We also have a number of Employee Resource Groups that provide spaces to discuss, share, and reflect on topics that impact us both inside and outside of work – from being new to SaaS or navigating it as a first-time parent, to overcoming the barriers faced as Black, Hispanic, Asian American and Native Hawaiian/Pacific Islander, LGBTQIA or other underrepresented backgrounds.
We are also passionate about the connections we build with our customers. You’ll not only work with some of the world’s most recognized brands, but build lasting relationships.
At Quantum Metric we value all types of experience and education and don’t expect you to meet every qualification for this position. We are most interested in the unique perspective you can bring and your ability to uphold our values of passion, persistence, and integrity.
🚀 About The Role
As an Enterprise Solutions Engineer at Quantum Metric, you will serve as a trusted technical advisor supporting complex, high-value sales opportunities across North America. Working in close partnership with Enterprise Account Executives, you will engage with large, enterprise organizations to help them transform how they understand and optimize digital customer experiences.
In this role, you will guide the technical strategy for enterprise deals, aligning Quantum Metric’s platform with strategic business initiatives. You will connect with diverse audiences—from digital and product teams to C-level executives—positioning Quantum Metric as a critical component of enterprise digital transformation.
🔧 Responsibilities
- Strategic Advisory: Guide the technical strategy for enterprise sales cycles across EMEA, from initial discovery to closing
- Solution Design: Create tailored demonstrations and narratives that align Quantum Metric’s platform with high-level business outcomes
- POC Execution: Lead complex proof-of-concepts, defining success criteria and quantifying measurable business value
- Technical Architecture: Translate customer needs into scalable solution architectures and clear value propositions
- Cross-Functional Partnership: Collaborate with Account Executives on deal orchestration and coordinate with Product/Engineering to ensure smooth post-sales onboarding
- Market Influence: Support RFP responses and provide structured customer feedback to influence the product roadmap
💡 Requirements
- Linguistic Skills: Professional level fluency in Spanish is a plus
- Experience: 4+ years in Enterprise Pre-Sales/Solutions Engineering within the SaaS or software sector
- Sales Acumen: Proven success supporting complex, multi-layered sales cycles for large enterprise organizations
- Stakeholder Management: Ability to engage both technical teams (architects/developers) and C-suite executives (CIO/CDO)
- Technical Depth: Hands-on experience with web technologies (JavaScript, HTML, CSS) and ROI-based solutioning
- Communication: Exceptional storytelling and presentation skills tailored for diverse corporate environments
- Agility: Strong organizational skills to manage multiple strategic deals and a willingness to travel 20–25%
Preferred Qualifications
- Experience in Digital Experience Analytics or CXM platforms
- Familiarity with agentic AI, enterprise data architecture, or tagging strategies
- Background in high-growth SaaS or digital transformation consulting
- Linguistic Skills: Proficiency in English and Spanish a plus
Compensation
$98,000 – 140,000 base + variable
Additional Information
💻 Recruitment Process
Note: This interview process is subject to change. End stage candidates are also given the optional opportunity to meet with an Employee Resource Group Member if that is of interest.
– Recruiter Screen (30 minutes)
– Take-Home Skills Assessment (30 minutes)
– Hiring Manager Interview (60 minutes)
– Demo (60 minutes)
– Presentation (60 minutes)
– In-person interview (30-90 minutes, subject to interviewer availability)
– CEO Interview (30 minutes)
🏆 Perks and Benefits
This will be the best group that you ever work with! We support one another through obstacles and succeed as a team. Your hard work will be well rewarded. Most importantly, you’ll be strapped to a technology rocket ship bound for greatness! Your success at Quantum Metric will be a milestone in your career.
Group benefits
Medical, Dental, Vision Insurance (99% Medical base plan paid by the Company)
FSA, DCFSA, and HSA accounts
Employee Assistance Programs (EAP)
Telehealth options
Voluntary Life & AD&D, STD, LTD, Critical Illness and Accident
Wellness Perks – discounts on a top-rated fitness app and Healthy Rewards program.
Discounts on Pet Insurance
401k (with employer match) and Options / Equity
13 company holidays
Unlimited Paid Time Off
Sick leave
Parental/Adoption Leave
In addition to our more traditional benefits, we also offer great perks, a flexible work environment, and numerous resources for professional development and team building.
Promotional opportunities
Rewards and recognition programs
Robust onboarding and training program
One-time stipend for work-at-home employees
Monthly business expense stipend
Flexible work environments
Employee Discount Program (Perks at Work)
Employee Referral Program
Lead Referral Program
MacBook and awesome swag delivered to your door
Encouraging and collaborative culture
RECHARGE PROGRAM (after 3 years, disconnect for 3 weeks, no email/slack)
🐉 About Quantum Metric
As a leader in digital analytics, Quantum Metric helps organizations put customers at the heart of everything they do. Providing a simplified approach to monitor, diagnose and optimize the digital journeys that matter most, the Quantum Metric platform offers in-depth customer understanding, quantified and tied to core business objectives.
Today, Quantum Metric captures insights from 50 percent of the world’s internet users, supporting nationally recognized brands in ecommerce and retail, travel, financial services and telecommunications.
Quantum Metric has been named to the Inc 5000 and the Deloitte 500 for the last six-consecutive years, and has made the Best Places to Work lists by Glassdoor, BuiltIn, Fast Company and Forbes.
If the above role seems like a match and you’re interested in joining a team of people with exceptional potential from diverse backgrounds, perspectives, and life experiences, we want to hear from you!
The job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Quantum Metric reserves the right to change, edit, and add duties and responsibilities of all job descriptions at any time, at its sole discretion, and to notify the respective employee accordingly.
Quantum Metric will only provide offers of employment and all communications regarding employment from an official @quantummetric.com email address and/or LinkedIn inMail. Quantum does not recruit via channels such as WhatsApp or Telegram, and will not ask for a candidate’s sensitive information and/or any upfront fees/costs during the job application process. Quantum asks that any candidates report any suspicious recruitment efforts to security@quantummetric.com.
Quantum Metric is an E-Verify employer: https://e-verify.uscis.gov/web/media/resourcesContents/E-Verify_Participation_Poster_ES.pdf
Applicant Privacy Policy: https://www.quantummetric.com/legal/applicant-privacy-policy/
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