About this role.
Zscaler is seeking a Senior Manager, Sales Engineering to lead a regional solutions consulting team supporting the Greater Asia organization. The role combines people leadership with hands-on ownership of technical discovery, solution design, demonstrations, proof-of-value activities, and strategic deal support. This leader will partner with sales, product, engineering, customers, and regional directors to improve sales outcomes and feed market insights into product development. Candidates need extensive presales experience, including 3–5 years managing sales engineers, as well as strong enterprise AI/ML and cybersecurity solution-positioning capability. The position is remote in South Korea and is structured as a full-time employee role.
Role DNA
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Job Complexity
5/5Pace & Pressure
5/5Autonomy Level
5/5Communication Load
5/5Salary analysis
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Core skills
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Sample interview questions
I start by assessing funnel conversion, technical win/loss patterns, demonstration quality, and team capacity. I then establish repeatable discovery, qualification, and proof-of-value playbooks, coach managers and individual contributors against measurable outcomes, and review progress with sales leadership on a regular cadence.
I would align the account team on the customer's business objectives, security architecture, decision process, and success criteria. From there, I would assign the appropriate technical resources, develop a value-led solution narrative, manage risks through a structured proof of value, and maintain executive communication through the decision.
I coach engineers to anchor every demonstration in the customer's stated use cases, risks, and measurable outcomes. We practice concise storytelling, role-specific messaging, objection handling, and clear next steps, then use call reviews and customer feedback to reinforce continuous improvement.
I focus on the customer problem first and explain the specific operational or security outcome enabled by AI. I ensure the team can clearly address data handling, security controls, model limitations, governance, and measurable value, avoiding claims that cannot be substantiated technically.
I would stay selectively involved in the highest-impact or highest-risk opportunities while empowering team members to own their accounts. Clear deal-inspection criteria, coaching routines, and delegation allow me to remove obstacles and develop the team without becoming a bottleneck.
Zscaler (NASDAQ: ZS) accelerates digital transformation so customers can be more agile, efficient, resilient, and secure. The Zscaler Zero Trust Exchange™️ platform protects thousands of customers from cyberattacks and data loss by securely connecting users, devices, and applications in any location. Distributed across 160+ public exchanges globally and thousands of private exchanges at the edge, the SASE-based Zero Trust Exchange is the world’s largest in-line cloud security platform.
We believe the future of work is Human + AI and are building an AI-native enterprise where human potential is amplified by machine intelligence to solve the world’s hardest security challenges. Driven by deep customer obsession, we are committed to the mission, outcome, and to each other. We bring these commitments to life through three core behaviors: ownership and collaboration, trust through outcomes and impact, and a challenge culture with ongoing feedback. Ready to make an impact at the company pioneering security transformation in the AI era? Join us at Zscaler.
Role
We are looking for a Senior Sales Engineering Manager to join our team. This is a Remote role, reporting to the Sales Engineering Director, Greater Asia in the Solutions Consulting department. In this role, you will lead a high-performing Sales Engineering team to design and present comprehensive technical solutions that drive revenue and customer success. You will collaborate closely with cross-functional leadership, product teams, and account executives to support the entire sales lifecycle and influence product enhancements based on strategic market feedback.
What you’ll do (Role Expectations)
Partner with Regional Directors, product, and engineering teams to close deals and deliver high-impact strategic solutions for customers and partners
Recruit, mentor, and develop a high-performing Sales Engineering team within the geography
Collaborate with sales leadership and customers to design and present comprehensive business solutions
Contribute directly to product development and enhancements for existing solutions based on market feedback
Support Geo Account Executives throughout the entire opportunity sales lifecycle
Who You Are (Success Profile)
You thrive in ambiguity. You’re comfortable building the path as you walk it. You thrive in a dynamic environment, seeing ambiguity not as a hindrance, but as the raw material to build something meaningful.
You act like an owner. Your passion for the mission fuels your bias for action. You operate with integrity because you genuinely care about the outcome. True ownership involves leveraging dynamic range: the ability to navigate seamlessly between high-level strategy and hands-on execution.
You are a problem-solver. You love running towards the challenges because you are laser-focused on finding the solution, knowing that solving the hard problems delivers the biggest impact.
You are a high-trust collaborator. You are ambitious for the team, not just yourself. You embrace our challenge culture by giving and receiving ongoing feedback—knowing that candor delivered with clarity and respect is the truest form of teamwork and the fastest way to earn trust.
You are a learner. You have a true growth mindset and are obsessed with your own development, actively seeking feedback to become a better partner and a stronger teammate. You love what you do and you do it with purpose.
What We’re Looking for (Minimum Qualifications)
Foundational understanding of AI/ML technologies and experience leveraging, securing, or positioning AI-driven solutions to optimize outcomes within your functional domain
Extensive experience in presales (typically 15+ years) with a background in managing Sales Engineering teams (typically 3-5 years)
Proven ability to enable and lead teams in delivering high-quality product and solution demonstrations
Expert-level experience refining key sales engineering processes, including discovery, technical qualification, and proof-of-value
What Will Make You Stand Out (Preferred Qualifications)
Experience leading sales engineering teams in effectively demonstrating and positioning enterprise AI/ML solutions to accelerate the sales lifecycle
Experience promoting complex products and business solutions at major conferences, forums, and seminars
Active participation in regional industry events or organizations as a recognized thought leader
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At Zscaler, we are committed to building a team that reflects the communities we serve and the customers we work with. We foster an inclusive environment that values all backgrounds and perspectives, emphasizing collaboration and belonging. Join us in our mission to make doing business seamless and secure.
Our Benefits program is one of the most important ways we support our employees. Zscaler proudly offers comprehensive and inclusive benefits to meet the diverse needs of our employees and their families throughout their life stages, including:
- Various health plans
- Time off plans for vacation and sick time
- Parental leave options
- Retirement options
- Education reimbursement
- In-office perks, and more!
Learn more about Zscaler’s hybrid working model and benefits here.
By applying for this role, you adhere to applicable laws, regulations, and Zscaler policies, including those related to security and privacy standards and guidelines.
Zscaler is committed to providing equal employment opportunities to all individuals. We strive to create a workplace where employees are treated with respect and have the chance to succeed. All qualified applicants will be considered for employment without regard to race, color, religion, sex (including pregnancy or related medical conditions), age, national origin, sexual orientation, gender identity or expression, genetic information, disability status, protected veteran status, or any other characteristic protected by federal, state, or local laws. See more information by clicking on the Know Your Rights: Workplace Discrimination is Illegal link.
Pay Transparency
Zscaler complies with all applicable federal, state, and local pay transparency rules.
Zscaler is committed to providing reasonable support (called accommodations or adjustments) in our recruiting processes for candidates who are differently abled, have long term conditions, mental health conditions or sincerely held religious beliefs, or who are neurodivergent or require pregnancy-related support.
Annual salary information is not provided for this position. Explore salary ranges for similar roles in our Salary Directory ›
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