About this role.
Infisical seeks a US-based Solutions Engineer to drive technical adoption of its open-source secrets-management and security infrastructure platform. The role blends pre-sales discovery and demos with proof-of-concept delivery, onboarding, technical advisory work, and expansion of enterprise customer accounts. The hire will work closely with the CEO, sales, and engineering teams while translating recurring customer feedback into product, UX, developer-experience, and documentation improvements. Success requires strong development, systems engineering, or DevOps foundations, particularly around developer workflows and DevSecOps. It is a high-ownership startup role with frequent customer interaction and considerable influence on go-to-market and customer-success processes.
Role DNA
A quick view of the complexity, pace, ownership and collaboration implied by the job description.
Job Complexity
4/5Pace & Pressure
5/5Autonomy Level
5/5Communication Load
5/5Salary analysis
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Core skills
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Sample interview questions
I would begin with discovery to identify the customer's security objectives, current secret stores, deployment model, developer workflows, and success criteria. I would then define a small but representative use case, configure the relevant integrations and access controls, document measurable outcomes, and run a final review that maps results to rollout recommendations and next steps.
For developers, I focus on workflow details such as authentication, SDK or CLI usage, CI/CD integration, environment separation, and least-privilege access. For executives, I connect the same architecture to risk reduction, auditability, faster delivery, and standardized security controls, avoiding unnecessary implementation detail while retaining clear business outcomes.
I would diagnose the technical and organizational blockers through a focused working session, validate their constraints, and distinguish non-negotiable security requirements from configurable implementation choices. I would propose a phased path that enables early value while documenting trade-offs, coordinating product or engineering support where needed, and maintaining clear ownership and timelines.
I prioritize feedback that is repeated across accounts, blocks activation or expansion, affects security or reliability, or represents a strategically important customer segment. I would summarize the customer problem, affected workflows, evidence and frequency, business impact, proposed options, and urgency so product and engineering teams can evaluate it against broader roadmap priorities.
Before the call, I would align on account context, desired outcomes, stakeholder roles, and likely technical risks. During the conversation, the account executive can guide commercial qualification while I explore architecture, integrations, security requirements, and implementation readiness; afterward, I would provide a technical recap, solution approach, open questions, and next-step plan.
Infisical is the open source security infrastructure platform that engineers use for secrets management, certificates, and privileged access management. We help developers and organizations securely manage billions of secrets every month including application configuration, database credentials, certificates, and more.
We’ve raised $19M from Y Combinator, Google, and Elad Gil, and our customers include Hugging Face, OpenRouter, LG, and NVIDIA.
Join us on a mission to make security easier for all developers — starting with secrets management. We’re looking to hire exceptional talent to join us in building the open source security infrastructure stack for the AI era.
What We’re Looking For
We’re looking for an exceptional Solutions Engineer to help grow Infisical’s customer base and ensure a seamless product experience from onboarding to long-term success.
This is a high-impact, customer-facing role where you’ll work closely with our CEO, sales, and engineering teams. You’ll play a critical role in helping organizations adopt Infisical by demonstrating technical value, driving successful implementations, and expanding product usage across accounts.
You’ll be working directly with the CEO, engineering, and sales teams on:
Running proof-of-concept with leads, guiding customer through onboarding, or being able to recommend best practices for specific architectures and use cases.
Ensuring new customers are activated, happy, and have all of their questions answered;
Becoming a trusted technical advisor to customer and business leaders.
Working in tandem with account executives to lead demo & discovery calls.
Talking to customers daily to find points of friction and potential improvement in any workflows, understanding customer’s needs and provide feedback towards product roadmap.
Understanding user journey and being able to guide UX/DX roadmap
Hosting webinars and knowledge sharing sessions for customer’s stakeholders.
Improving documentation and public facing materials based on customer feedback.
Overall, you’re going to be one of the defining pieces of our team as we scale to thousands of customers over the next 18 months.
Requirements
Prior experience in development, systems engineering, or DevOps (open source contributions are a plus).
Strong written and verbal communication skills—able to clearly articulate technical concepts.
High energy, high ownership mindset, and a willingness to operate in ambiguity.
Based in the United States.
Bonus
Familiarity with secret management tools or developer security platforms.
Solid understanding of developer workflows and/or DevSecOps infrastructure.
Prior experience in a startup or fast-scaling environment.
Past involvement in developer communities or public speaking (webinars, talks, etc.).
Experience in a customer-facing technical role (e.g., Solutions Engineer, Sales Engineer, DevRel).
Experience supporting enterprise accounts and working with technical stakeholders.
How You’ll Grow
In this role, you’ll be instrumental in shaping how Infisical scales and serves thousands of customers:
Drive technical success across a fast-growing customer base.
Influence the short and long-term product roadmap based on customer needs.
Help build out the future customer success and go-to-market teams & functions.
Team, Values & Benefits
Our team brings experience from companies like Figma, AWS, and Red Hat. We operate primarily as a remote team but maintain a strong presence in San Francisco, where we have an office. We also get together in person throughout the year for off-sites, conferences, and team gatherings.
At Infisical, we offer competitive compensation, including both salary and equity options. Additional benefits, such as a lunch stipend and a work setup budget, are available with more details to be found on our careers page.
Annual salary information is not provided for this position. Explore salary ranges for similar roles in our Salary Directory ›
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