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Commercial Account Executive, Growth | Remote | France

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Remote from
France
Salary
EUR 144,250–180,250 / yr
Department
Sales
Employment
Full Time
Experience
Director
Published
Apply before
11 Nov 2026
Listing views
137
Application actions
6
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AI Summary

The role, at a glance.

Grafana Labs is hiring a France-based remote Commercial Account Executive to expand and retain business within existing customers. The role owns the full consultative sales cycle, including prospecting, discovery, demonstrations, proofs of concept, proposals, negotiations, forecasting, and account management. Success depends on exceeding quarterly and annual goals while maintaining a disciplined Salesforce pipeline and articulating the value of Grafana Cloud and Grafana Enterprise. Candidates need at least two years of infrastructure technology sales experience, strong French and English communication skills, and a consistent record of high performance in a competitive environment.

Role DNA

A quick view of the complexity, pace, ownership and collaboration implied by the job description.

Job Complexity

4/5
EasyHard

Pace & Pressure

5/5
RelaxedFast-paced

Autonomy Level

4/5
GuidedFull ownership

Communication Load

5/5
IndependentCollaborative
AI insightThis is a high-velocity quota-carrying sales role requiring end-to-end ownership of expansion opportunities across a technical product portfolio. The candidate must combine consultative selling, pipeline discipline, technical value communication, and bilingual stakeholder management while consistently meeting aggressive targets.

Salary analysis

Estimated compensation compared with the broader EU market for similar roles.

Estimated job medianHighly competitive
€162,250
EU market range€120k–€190k
AI insightThe disclosed France-specific yearly OTE range is EUR 144,250 to EUR 180,250, with a midpoint of EUR 162,250. For comparison, the estimated US market range for a commercial growth Account Executive selling infrastructure or observability software is approximately USD 120,000 to USD 190,000 in annual OTE; this market comparison is an estimate and varies by territory, variable-pay mix, company stage, and attainment expectations.

Core skills

Skills and capabilities most closely associated with this opportunity.

Sample interview questions
How would you identify and prioritize expansion opportunities within an existing portfolio of Grafana customers?

I would segment accounts using product adoption, renewal timing, usage growth, organizational changes, strategic initiatives, and engagement history. I would then validate the highest-potential hypotheses through stakeholder discovery, define a mutual value plan, and maintain clear next steps and forecast criteria in Salesforce.

Describe how you run a consultative discovery conversation with a technical buyer.

I begin by understanding the customer's operating environment, reliability objectives, current tooling, and the business impact of incidents or observability gaps. I ask open questions, confirm the desired future state, quantify impact where possible, and align Grafana capabilities to the customer's stated priorities rather than leading with product features.

How do you maintain forecast accuracy in a high-velocity sales environment?

I use consistent qualification criteria, validate decision process and timeline directly with buyers, and distinguish committed opportunities from early-stage pipeline. I update Salesforce immediately after material interactions, inspect deal risks regularly, and communicate changes early with clear evidence and next actions.

Tell us about a time you overcame a competitive objection in a technology sale.

I would acknowledge the competitor's strengths, return to the customer's specific evaluation criteria, and clarify the differentiated business value relevant to their environment. I would use a targeted demonstration, proof of concept, customer evidence, and an agreed success plan to help stakeholders assess outcomes objectively.

How would you collaborate with sales engineering, customer success, and internal stakeholders to close an expansion deal?

I would establish shared account objectives, roles, milestones, and customer-facing messaging at the start of the opportunity. Sales engineering would validate technical fit, customer success would contribute adoption and value insights, and I would coordinate commercial strategy, executive alignment, and the mutual close plan.

This analysis is generated from the job description. Salary estimates, role characteristics and sample answers are guidance, not employer-provided facts.
Opportunity details

About this role.

Grafana Labs is the company behind Grafana Cloud, the fully managed observability platform trusted by more than 10,000 organizations to ensure reliability, resolve incidents faster, and optimize telemetry at scale. Built on open source and open standards and designed for interoperability across any stack, Grafana Cloud brings AI to observability and observability to AI, giving teams (and their agents) unified visibility so they can see, understand, and act on all their disparate data, wherever it lives, and move at the speed of their ambitions. Customers, including Anthropic, Bloomberg, NVIDIA, Microsoft, and Salesforce, rely on Grafana Labs. We are a 100% remote company with team members across 40+ countries, backed by leading investors including Lightspeed Venture Partners, Sequoia Capital, GIC, Coatue, J.P. Morgan, CapitalG, and Lead Edge Capital. Learn more at grafana.com and follow us on LinkedIn and X.

We’re scaling fast and staying true to what makes us different: an open-source legacy, a global collaborative culture, and a passion for meaningful work. Our team thrives in an innovation-driven environment where transparency, autonomy, and trust fuel everything we do.

You may not meet every requirement, and that’s okay. If this role excites you, we’d love you to raise your hand for what could be a truly career-defining opportunity.

The Opportunity

Grafana Labs is looking for a Commercial Account Executive, Growth based in France who will be responsible for prospecting and growing existing business across France. You will identify, nurture and close opportunities with existing customers. You will manage forecasts and track customer data. We’re strong proponents of a consultative sales approach – learn about the customer’s needs first before talking about our products. Your expertise will be critical in helping articulate the value of our products.

What You’ll Be Doing

  • Identify new opportunities to expand Grafana usage within a set of current customers

  • Meet and exceed individual quarterly and annual sales goals

  • Manage all aspects of the sales process (prospecting, sales meetings, product demos, proofs of concept, proposals, negotiations and account management)

  • Cultivate sales through outbound prospecting and inbound leads

  • Be able to understand and convey the value of both Grafana Cloud and Grafana Enterprise

  • Become an expert in managing your sales pipeline in Salesforce

  • Manage quote creation, order processing, and day-to-day customer requests

What Makes You a Great Fit:

  • 2+ Years of experience in infrastructure technology sales
  • Demonstrated history of consistent goal achievement in a highly competitive environment (top 10% performer)
  • Energetic, upbeat, entrepreneurial, tenacious team player
  • Adaptable and with demonstrable experience in high velocity technology companies
  • You will need to be an excellent communicator in all channels (in person, online, in writing) and able to form strong working relationships both in person and virtually
  • Fluent in English & French (both spoken & written).

Bonus Points For:

  • Familiarity with open source technology is a significant advantage
  • Experience using Salesforce
  • Experience using Command of the Message and MEDD(P)ICC is ideal

Compensation & Reward

In France, the OTE compensation range for this role is EUR 144,250 – EUR 180,250. Actual compensation may vary based on level, experience, and skillset as assessed throughout the interview process. All of our roles include Restricted Stock Units (RSUs), giving every team member ownership in Grafana Labs’ success. We believe in shared outcomes—RSUs help us stay aligned and invested as we scale globally.

*Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process.

Why You’ll Thrive at Grafana Labs:

  • 100% Remote, Global Culture – As a remote-only company, we bring together talent from around the world, united by a culture of collaboration and shared purpose.
  • Scaling Organization – Tackle meaningful work in a high-growth, ever-evolving environment.
  • Transparent Communication – Expect open decision-making and regular company-wide updates.
  • Innovation-Driven – Autonomy and support to ship great work and try new things.
  • Open Source Roots – Built on community-driven values that shape how we work.
  • Empowered Teams – High trust, low ego culture that values outcomes over optics.
  • Career Growth Pathways – Defined opportunities to grow and develop your career.
  • Approachable Leadership – Transparent execs who are involved, visible, and human.
  • Passionate People – Join a team of smart, supportive folks who care deeply about what they do.
  • In-Person onboarding – We want you to thrive from day 1 with your fellow new ‘Grafanistas’ to learn all about what we do and how we do it.
  • Balance is Key – We operate a global annual leave policy of 30 days per annum. 3 days of your annual leave entitlement are reserved for Grafana Shutdown Days to allow the team to really disconnect. *We will comply with local legislation where applicable.

Equal Opportunity Employer: Grafana Labs is an equal opportunities employer. We welcome applications from everyone regardless of race, colour, nationality, origin, caste, sex, gender reassignment identity or expression, sexual orientation, age, religion or belief, disability, veteran status, genetic information, pregnancy, maternity, marital, family or carer status, or any other characteristic which is protected by local law. We believe that equality and diversity build a strong organisation, and we work hard to ensure that is the foundation of our organisation as we grow.

Grafana Labs may utilize AI tools in its recruitment process to assist in matching information provided in CVs to job postings. The recruitment team will continue to review inbound CVs manually to identify alignment with current openings.

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