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Enterprise Account Director, New Business (API/CPaaS)

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Remote from
USA
Salary
USD 120,304–157,899 / yr
Department
Sales
Employment
Full Time
Experience
Director
Published
Apply before
14 Nov 2026
Listing views
25
Application actions
1
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AI Summary

The role, at a glance.

Vonage is hiring a remote US Enterprise Account Director to win new enterprise customers for its communications API and CPaaS portfolio. This is a 100% hunter sales role focused on prospecting, new-logo creation, pipeline development, forecasting, and revenue generation. The successful candidate will sell SMS, WhatsApp Business API, voice, video, and cloud communications solutions to multinational enterprises while partnering closely with presales and technical teams. The role requires at least eight years of enterprise sales experience, executive relationship management, and the ability to guide prospects through complex solution design and implementation transitions. Compensation is structured as a 50/50 commission plan, with a disclosed US salary range of $120,304 to $157,899.

Role DNA

A quick view of the complexity, pace, ownership and collaboration implied by the job description.

Job Complexity

5/5
EasyHard

Pace & Pressure

5/5
RelaxedFast-paced

Autonomy Level

5/5
GuidedFull ownership

Communication Load

5/5
IndependentCollaborative
AI insightThis is a senior, quota-carrying new-business role requiring complex enterprise prospecting and consultative selling of technical CPaaS solutions. Success depends on independently building pipeline, navigating executive stakeholders, coordinating technical resources, and delivering accurate revenue forecasts under aggressive targets.

Salary analysis

Estimated compensation compared with the broader US market for similar roles.

Estimated job median (per year)Market rate
$139,101.50
US market range (per year)$120k–$180k
AI insightThe yearly pay period is inferred from the job context; it was not explicitly stated by the employer. The employer discloses a salary range of $120,304–$157,899 USD. The annual cadence is inferred from the full-time US enterprise account-director context, as the posting does not state a pay period. The stated 50/50 commission structure indicates variable compensation may be material and is separate from the posted salary range. Estimated US market base salary for a senior enterprise CPaaS new-business seller is approximately $120,000–$180,000 per year, excluding commission and other incentives.

Core skills

Skills and capabilities most closely associated with this opportunity.

Sample interview questions
How have you built a new-logo pipeline within a large-enterprise territory?

I segment the territory by ideal customer profile, growth signals, technology environment, and strategic fit. I create account plans for priority targets, use multithreaded outreach to engage business and technical stakeholders, and review conversion metrics weekly to focus effort on the highest-potential opportunities.

Describe how you would position CPaaS to an enterprise that relies on legacy communications infrastructure.

I would first quantify the business and customer-experience limitations of the current environment, such as slow delivery of new channels, fragmented data, or high operational overhead. I would then connect API-based voice, messaging, video, and authentication capabilities to prioritized use cases, build a phased migration plan with presales, and define measurable value and implementation milestones.

How do you manage a complex sales cycle involving executives, technical teams, and procurement?

I establish a stakeholder map and mutual action plan early, including each participant's priorities, decision criteria, and required approvals. I maintain executive alignment around business outcomes while partnering with presales to validate technical fit, and I proactively manage commercial, security, legal, and procurement workstreams to protect the close plan.

What makes a sales forecast credible in a high-value enterprise hunter role?

A credible forecast is grounded in validated customer actions rather than seller optimism. I assess opportunity stage based on confirmed pain, access to decision-makers, technical validation, commercial alignment, competition, and a documented mutual close plan, then clearly communicate risks and next steps.

How would you collaborate with a presales consultant during discovery and solution design?

I would align with presales before customer meetings on the desired business outcome, discovery hypotheses, stakeholder roles, and technical questions to validate. During the cycle, I own commercial strategy and executive alignment while the consultant leads solution depth; afterward, we jointly translate findings into a compelling value narrative, architecture, and implementation path.

This analysis is generated from the job description. Salary estimates, role characteristics and sample answers are guidance, not employer-provided facts.
Opportunity details

About this role.

Join Vonage and help us innovate cloud communications for businesses worldwide!

Vonage Communications APIs:

As an emerging leader in the $10B+ communications API market, we empower global brands to connect better with their customers, employees, and partners through transformative communications experiences. For example, Vonage API solutions empower organizations to build their custom omnichannel communications structure. This allows them to reach and engage customers on their preferred schedule and channel — including voice, video, and messaging. Think of a rideshare service instantly connecting with customers, hospital staff conducting remote monitoring, customers verifying their identity before completing a purchase, AI virtual agents servicing customers around the clock, and much more.

Why this role matters:

As an Enterprise Account Director you’ll build new relationships (100% hunter role) with organizations as you target high-growth digital, cloud software companies, and large enterprises. Vonage serves the hottest companies that are building communications into their unique customer experience to differentiate their businesses, and we are looking for leaders who love to work with innovators.

Your key responsibilities:

Territory Management and Revenue Generation

  • Develop and drive sales strategies, discuss industry trends with strong focus on new logo opportunity creation and prospecting mindset. This is a 100% hunter role
  • Analyze assigned account base to determine focus accounts for prospecting and creation of opportunities
  • Create and present sales and revenue forecasts
  • Develop and execute business development plans to drive revenue and profits.

Team Collaboration

  • Collaborate across the sales organization to ensure timely and accurate quote provision and order processing.
  • Work with engineering and technical teams on project scope, managing and reconciling demands across diverse functional teams to achieve desired results for the benefit of the client.
  • Support implementation through ongoing and supportive customer contact, ensuring a smooth transition to customer success management post-implementation.

What you’ll bring:

Required:

  • 8+ years of experience selling to large Multinational Enterprise companies
  • Extensive knowledge of International Messaging (SMS, WABA ETC),Voice and Video products and solutions in SaaS or PaaS models
  • Experience building solid relationships with mid-level and senior executives across business, marketing and technology teams.
  • Previous experience partnering with a strong PreSales Consultant
  • A self starter attitude, creativity and curiosity with the focus and openness it takes to work both independently and collaboratively across the business

Experience we consider a plus:

  • Providing a solution oriented sales approach over the full delivery lifecycle, driving company growth by consistently growing and maintaining a healthy new business pipeline that will meet and aggressively exceed targets.
  • Work closely with the pre-sales team to aid in designing innovative CPaaS solutions for prospects looking to migrate their Communication Infrastructure into the Cloud, integrating APIs into their customer experience flows.
  • Permanently checking the best set of actions to deliver against the revenue plan.
  • Contributing to and building the regional plan, with clear focus on quick execution.
  • Accurate and timely forecasting, acting as a business leader to build a solid, predictable and recurring revenue.

Where you will work:

This is a remote position in the United States. Some travel to customers will be required.

Sponsorship is not available. Legal authorization to work in the USA is required. We are unable to sponsor individuals for employment visas, now or in the future, for this job opening.

How you’ll benefit:

  • Company Bonus or Commission Structure (depending on the role)
  • Medical, Dental, and Vision Coverage Options
  • 401(k) Savings Plan
  • Company-Paid Basic Life and AD&D Insurance
  • Short-Term Disability (STD)
  • Long-Term Disability (LTD)
  • Maternity/Parental Leave
  • Flexible Spending Accounts (FSA)
  • Health Savings Account (HSA)
  • Employee Support Program (EAP)
  • Voluntary Supplemental Insurance
  • Lifestyle Benefits
  • Volunteer Time Off (VTO)
  • Tuition Reimbursement – available for select positions; full details will be shared during the interview process

This role would be part of our Commission Compensation structure and overall compensation would be based on 50/50 split.

Disclaimer: The posted range represents the good faith salary for this role at the time of posting. Final compensation is determined by factors including (but not limited to) geographic location, relevant experience, specific skill sets, and internal equity. #LI-HB

US Pay Transparency

$120,304—$157,899 USD

There’s no perfect candidate. You don’t need all the preferred qualifications to make a valuable impact on our team. Our employees and customers come from diverse backgrounds, so if you’re passionate about what you could achieve at Vonage, we’d love to hear from you.

To learn how we process your personal data during the recruitment process, please refer to our Privacy Notice.

Who we are:

Vonage is a global cloud communications leader. And your talent will further help brands – such as Airbnb, Viber, WhatsApp, and Snapchat – accelerate their digital transformation through our fully programmable-based unified communications, contact center solutions, and communications APIs. Ready to innovate? Then join us today.

Note: The purpose of this profile is to provide a general summary of essential responsibilities for the position and is not meant as an exhaustive list. Assignments may differ for individuals within the same role based on business conditions, departmental need or geographic location.

Apply now >

This job listing has been manually reviewed by the Jobicy Trust & Safety Team for compliance with our posting guidelines, including verification of the company's legitimacy, accuracy of job details, clarity of remote work policy, and absence of misleading or fraudulent content.

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