Suggested rewrite: Led a cross-functional initiative that improved [business outcome] by [measurable result], demonstrating experience relevant to this role...
Enterprise Account Director
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The role, at a glance.
AlertMedia seeks an Enterprise Account Director to win and expand strategic enterprise accounts for its risk intelligence and response SaaS platform. This is a full-cycle, consultative sales role covering prospecting, discovery, tailored demonstrations, proposals, negotiations, and handoff to implementation and customer success. The successful candidate will manage a territory in partnership with an SDR and marketing, maintain accurate Salesforce and Gong forecasting, and navigate complex procurement and legal reviews. The role requires at least four years of technology sales experience, a demonstrated record of exceeding quota, enterprise selling experience, and willingness to travel within the territory 10–20% of the time.
Role DNA
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Pace & Pressure
5/5Autonomy Level
4/5Communication Load
5/5Salary analysis
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Core skills
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Sample interview questions
I segment the territory by fit, urgency signals, and account potential, then build account-specific outreach plans with clear hypotheses about business pain. I combine executive outreach, multithreaded prospecting, partner or event follow-up, and tight SDR coordination, measuring conversion at each stage and adjusting quickly.
I begin by understanding the triggering event, current process, business impact, and desired outcomes. I map economic buyers, champions, users, technical evaluators, legal, procurement, and security stakeholders, then validate decision criteria, decision process, timing, and risks before proposing a mutual action plan.
I would focus on the prospect's specific resilience and communication gaps, such as fragmented information, delayed impact assessment, or difficulty reaching employees during an incident. I would connect those risks to measurable outcomes and demonstrate how a unified risk intelligence and response platform supports faster, more confident decisions.
I engage those teams early, clarify their requirements and process milestones, and coordinate internal subject-matter experts to answer questions promptly. I maintain executive alignment on the business value and timeline while using a mutual action plan to keep ownership, dependencies, and next steps visible.
I forecast from verified buyer commitments and stage exit criteria rather than optimism. I regularly inspect stakeholder engagement, compelling events, decision process, competition, risks, and next steps in Salesforce, and I communicate changes early with a clear recovery plan.
About this role.
Do work that matters.
At AlertMedia, we help organizations protect their people, operations, and brand. Our modern Risk Intelligence and Response platform empowers teams to detect emerging threats, assess impact, and respond with confidence. We believe building resilience should be simpler—and it starts with bringing critical information and workflows together in one unified platform.
Our core values drive us in our important mission of keeping people safe & informed:
- We’re humans not robots
- Customers always come first
- We work better together
- Simplicity is our strength
- Our reputation is priceless
- Hard work pays off
AlertMedia’s Enterprise Account Director is responsible for selling our software platform to large enterprise organizations, helping them communicate better during emergencies and other critical events. You will have the opportunity to grow AlertMedia’s business significantly, focusing on strategic enterprise targets.
You will be responsible for driving net new & expansion business within your territory, acting as a trusted advisor as you develop lasting customer relationships. You will effectively coordinate pipeline generation activities with an assigned Sales Development Representative. You are also responsible for working closely with our marketing organization to initiate and follow up on events and other activities intended to build pipeline and move it down funnel to close.
As one of the fastest growing software companies in the nation, we’re focused on finding the best talent and building the best team to continue accelerating our rapid growth to keep up with our demand!
Who you are:
A proactive, consultative, and likable person who has a history of successfully selling B2B software solutions, from prospecting to close. You are extremely organized and a pipeline management pro. You aren’t afraid to spend time prospecting into key opportunities, and you prefer a “one-team” mentality sales culture.
What you get to do every day:
- Become an expert in the AlertMedia platform and tools, and its uses for our customers with a focus on strategic, enterprise customers
- Use a consultative approach to advise prospects on how AlertMedia can help solve their communication challenges; conversationally demonstrate AlertMedia’s products and key differentiators
- Be able to uncover and quantify the customers pain points and associate those pains back to the AlertMedia solutions across various stakeholders within the enterprise accounts
- Conduct strategic prospecting into your territory in partnership with your sales development partner. This is a full cycle position.
- Schedule and deliver customized virtual and in-person meetings and product demonstrations to the assigned targets in your territory
- Work closely with the AlertMedia marketing and sales leadership teams to manage the sales process, including proposals, legal and security reviews, negotiation, and contract execution
- Help transition closed won accounts to the Implementation & CSM team, while staying involved the entire time to grow the account through expansion
- Effectively maintain our CRM and Gong accurate forecasting of your bookings and give insight for the organization
What you bring to the role:
- Minimum 4+ years of experience in a consultative, prospect-to-close technology sales role with the ability to articulate past strategies and successes in both an inside and face-to-face setting
- Demonstrated history of exceeding quota
- Experience selling into enterprise-level organizations
- Hunter mentality with an always prospecting approach and ability to self-set demos and meetings
- A background of negotiating deals with integrity, and navigating Enterprise grade procurement and legal discussions, including the ability to turn pricing conversations into value-add conversations
- Able to display genuine curiosity to uncover challenges and opportunities within prospects and internally
- Tons of energy, humor, compassion, and enthusiasm
- A passion for continual learning with a desire and willingness to be coached
- Ongoing transparent communications about activities with management
- Thrive with both autonomy and collaboration- ability to self-manage pipeline, activity, etc.
- Salesforce experience managing and logging tasks and activities regularly and correctly
- Accurate forecasting ability
- Entrepreneurial, growth mindset- approaching the role as though it’s your own business
- Knowledgeable about various Sales Methodologies (AlertMedia leverages Force Management / MEDDPICC)
- Ability and willingness to travel within your territory 10-20% of the time
- Strong preference for candidates based in Austin, TX
Why you’ll love working at AlertMedia:
- Competitive base salary + Uncapped commission + Company-Wide Bonus program
- Generous and flexible time and parental leave policies
- Health benefits – Medical, Dental, Vision and Life Insurance 100% paid for employees!
- 401K with a generous company match
- Amazing rewards and incentives – we love celebrating each other!
- Commitment to community service with opportunities to give back
- A Best Places to Work company 10 years in a row and numerous other awards
- Access to new downtown office with 360 views of Austin, high-tech building gym, and nearby running trails
- Continuous learning and career development opportunities facilitated by our Sales Enablement and Learning & Development teams
About AlertMedia:
We are the leading risk intelligence and response platform — trusted by the largest companies in the world to protect their people and assets when it matters most. We are a high-growth, PE-backed SaaS company with more than 4,000 clients scaling rapidly across the globe. Our technology is unmatched with a unified platform, a 7+year history of AI innovation, a customer NPS of 70+, and a culture that sets us even further apart from our competition.
We are an equal opportunity employer focused on creating a collaborative and exciting place for all to work. Ensuring a diverse, inclusive, and equitable workplace for all people is key to our success and core to our values. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.
This is an amazing opportunity to be part of our wave of momentum and take our company, and your career, to the next growth stage. We’d love to get to know you better and share how we serve our amazing customers. For more information, please visit www.alertmedia.com.
Come join us in our mission to save lives and minimize loss through effective communication.
By applying for the role, you agree that Alert Media will use your Personal Information in connection with the recruitment process and in accordance with our Privacy Policy – https://www.alertmedia.com/legal/privacy-policy/
Annual salary information is not provided for this position. Explore salary ranges for similar roles in our Salary Directory ›
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