Suggested rewrite: Led a cross-functional initiative that improved [business outcome] by [measurable result], demonstrating experience relevant to this role...
Product Owner, Growth
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- Salary
- Undisclosed
- Department
- Product & Operations
- Employment
- Full Time
- Experience
- Open level
- Published
- Apply before
- 17 Nov 2026
- Listing views
- 33
- Application actions
- 2
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The role, at a glance.
Flex seeks a Product Owner to own and scale its end-to-end growth engine for a multi-product fintech platform serving business owners. The role combines product strategy, sprint execution, customer research, analytics, and close partnership with engineering, compliance, legal, and support teams. The Product Owner will improve financial experiences across mobile, account management, and payment products while ensuring regulatory and security alignment. This is an early-stage, high-ownership position requiring fast execution, strong stakeholder communication, and comfort solving ambiguous problems in banking and credit.
Role DNA
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Pace & Pressure
5/5Autonomy Level
5/5Communication Load
5/5Salary analysis
Estimated compensation compared with the broader US market for similar roles.
Core skills
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Sample interview questions
I would first map the end-to-end customer journey and quantify conversion, activation, engagement, retention, and cross-product adoption at each stage. I would identify the highest-leverage constraints through user research and funnel analysis, prioritize hypotheses by expected impact and implementation effort, and run measurable experiments with clear guardrails for risk and compliance.
I would explain the customer problem, the evidence used to validate it, and how I aligned stakeholders on a measurable outcome. I would then describe breaking the work into a prioritized backlog, partnering with engineering through delivery, launching iteratively, and using post-launch metrics and feedback to refine the solution.
I involve compliance, legal, security, and risk partners early in discovery rather than treating them as final-stage reviewers. I document requirements and non-negotiable controls in the product specification, design experiments within approved boundaries, and monitor customer outcomes and operational risk signals after release.
I would track funnel completion, time to value, activation rate, payment success rate, feature adoption, repeat usage, retention, customer-support contact rate, and qualitative satisfaction signals. I would segment results by acquisition channel and customer profile, while monitoring fraud, error, and compliance-related guardrails.
I communicate the customer problem, target outcome, success metrics, constraints, and priority rather than prescribing implementation prematurely. I use well-refined backlog items, examples, acceptance criteria, and regular sprint collaboration, then rely on demos and feedback loops to confirm the delivered solution meets the intended outcome.
About this role.
Flex is building the AI-native private bank for business owners.
We’re re-architecting the entire financial system for entrepreneurs—from the first dollar a business earns to how that value compounds, moves, and is ultimately spent in real life. Banking, credit, payments, personal finance, and financial operations—rebuilt from the ground up as a single, intelligent system. Flex is the full financial home for ambitious owners.
Since launching publicly in September 2023, Flex has scaled from zero to nine-figure annualized revenue, with a clear path to profitability by late 2026. We move fast, ship relentlessly, and operate with extreme ownership.
Our customers are affluent business owners ($3–$200M in revenue)—the backbone of the economy and one of the most underserved segments in finance. They’re stuck with outdated banks and fragmented tools. We’re replacing all of it. The opportunity is massive: a ~$1T+ revenue market hiding in plain sight. Our ambition is to build a $100B+ company by delivering a product that is fundamentally better—not incrementally improved.
Flex has raised $100M+ in equity and $300M+ in debt.
– Mission-critical problems: We build software that directly controls how money moves at scale.
– High bar, low ego: Small teams, exceptional people, real ownership.
– Speed over comfort: We prioritize execution, quality, clarity, and results.
– Enduring impact: What we’re building will define how a generation of owners runs their businesses.
Team & Locations
We hire exceptional people who want to build hard things and see their work matter immediately. Roles are available in: San Francisco, Miami, New York, and fully remote.
Flex Fuels Ambition.
The Role
We are looking for product owners who are excited to be part of our early story and help us build a category leading company. You will learn quickly, reflect on “the way the world should work”, own outcomes, and drive the creation of financial products and experiences to help our customers reach their full potential. You should have a strong sense of ownership and enjoy taking projects from inception to release. As an early employee, you’ll be working with a nimble team of committed and talented employees and having a large, long-term impact on Flex products and culture.
We are open to candidates from Canada, Mexico, the United States, Brazil and Colombia.
What you’ll do
- Develop and own Flex’s “Growth engine” across “Infinite wedges”. Flex acquires customers in many unique ways that meet business owners where they are. We build software to make these experiences extremely unique. You’ll own our growth – end to end – for the full “multi-product” experience.
- Drive the enhancement of financial services and products, including mobile apps, online account management tools, and virtual payment solutions. Continuously improve the user experience and add features to meet changing customer needs.
- Collaborate with internal stakeholders to identify opportunities within the organization’s operational processes. Develop internal financial solutions, such as automated reporting tools, data analytics platforms, and workflow optimization systems, to increase efficiency and streamline operations.
- Work closely with compliance and legal to ensure that all products adhere to relevant financial regulations and industry standards. Mitigate potential risks through robust product design and implementation. Stay up-to-date with changes in industry regulations and security protocols.
- Conduct user research and market analysis to understand customer preferences, pain points, and emerging trends. Utilize these insights to inform product development decisions.
- Partner with engineering throughout the development lifecycle. Provide clear and detailed product requirements, prioritize features, and ensure the timely delivery of high-quality solutions. Implement necessary measures to safeguard customer data and ensure compliance with relevant laws.
- Utilize data analytics and performance metrics to assess product performance, identify areas for improvement, and make data-driven decisions to optimize products.
- Work closely with customer support teams to address customer inquiries, feedback, and issues related to products. Continuously strive to improve customer satisfaction and retention.
- Develop and communicate a clear product roadmap and strategy. Align the product vision with the Flex’s overall objectives.
What you’ll need
- Can run sprints.
- Extremely high trajectory and horsepower. Flex is a place for people who want to own outcomes.
- Proven experience as a Product Owner or similar role at a startup with a focus on financial products. We bring SaaS platform principles to traditional FinTech.
- Solid knowledge of credit risk assessment, lending processes, and banking operations a nice to have.
- Familiarity with compliance standards, regulations, and security protocols relevant to the credit and banking sectors a nice to have. Willingness to become an expert is a must.
- Excellent communication, translation, collaboration, and stakeholder management skills.
- Analytical mindset with the ability to leverage data and market insights to inform product decisions.
- Proficiency in using product management tools and platforms to manage the product backlog and track progress.
- Passion for innovation, customer-centricity, and continuous improvement in product development.
What we offer
- A visionary founding team with elite backgrounds and substantial industry experience.
- A substantial Series B round, providing ample growth and opportunities. You’re still an early employee. Today is still day 1.
- A culture that supports remote work and values connection through semi-annual offsites.
- Support from leading Silicon Valley venture capitalists and industry insiders.
- An attractive compensation package, including comprehensive benefits and perks.
Compensation
Additional Information
Interested? We’d love to hear from you
At Flex, we value passion, determination, and honesty. Even if you don’t fully match the job specifics, we encourage you to apply. Unusual career paths and unique skills can help you stand out. We believe diversity drives our success.
Why Join Us
Build something generational — Capture the full lifecycle of money for ambitious business owners.
Work on real money, real risk — Payments, credit, and banking at serious scale.
Solve hard problems — AI, underwriting, compliance, and global finance from first principles.
True ownership — Small teams, high trust, real accountability.
Founder-level exposure — Direct access to leadership, customers, and investors.
High bar, high taste — Move fast without cutting corners.
Elite peers — People here are builders, not tourists.
Real upside — Meaningful equity if you help build something big.
Annual salary information is not provided for this position. Explore salary ranges for similar roles in our Salary Directory ›
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