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Key Customers Solutions Architect MEA

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Remote from
UAE
Salary
Undisclosed
Employment
Full Time
Experience
Open level
Published
Apply before
21 Nov 2026
Listing views
23
Application actions
2
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AI Summary

The role, at a glance.

Nebius is seeking a customer-facing Solutions Architect to support strategic GPU Cloud customers across the MEA region. The role combines AI/ML infrastructure expertise with technical account ownership, helping clients deploy, troubleshoot, optimize, and scale large GPU workloads. The successful candidate will partner closely with sales and product teams, translate customer requirements into technical solutions, and communicate effectively with both technical and business stakeholders. Core requirements include cloud architecture experience, Kubernetes, Python, Terraform or Ansible, and strong knowledge of GPU computing for ML training and inference. The position is explicitly remote for candidates based in the UAE.

Role DNA

A quick view of the complexity, pace, ownership and collaboration implied by the job description.

Job Complexity

5/5
EasyHard

Pace & Pressure

5/5
RelaxedFast-paced

Autonomy Level

4/5
GuidedFull ownership

Communication Load

5/5
IndependentCollaborative
AI insightThis is a senior, high-impact technical advisory role involving complex AI infrastructure, GPU-scale workloads, and customer escalations. It requires both deep hands-on cloud expertise and the ability to influence customers, sales teams, and product stakeholders.

Salary analysis

Estimated compensation compared with the broader US market for similar roles.

Estimated job median (per year)Highly competitive
$185,000
US market range (per year)$150k–$220k
AI insightThe yearly pay period is inferred from the job context; it was not explicitly stated by the employer. No employer salary is disclosed. The figures are estimated annual USD market compensation for a senior customer-facing AI/GPU Cloud Solutions Architect; actual UAE compensation may vary by employer, local package structure, and experience.

Core skills

Skills and capabilities most closely associated with this opportunity.

Sample interview questions
How would you approach diagnosing poor performance in a customer’s distributed GPU training workload?

I would first establish a baseline using workload, GPU, network, storage, and cluster telemetry. I would then isolate likely bottlenecks such as GPU utilization, data-loading throughput, interconnect saturation, inefficient distributed-training configuration, or resource scheduling, validate findings through controlled changes, and provide the customer with prioritized remediation steps.

Describe how you would optimize a Kubernetes-based environment for AI training and inference workloads.

I would assess GPU node configuration, device plugins, scheduling policies, autoscaling, storage throughput, networking, observability, and workload isolation. For training, I would prioritize efficient multi-node scheduling and high-throughput data access; for inference, I would focus on latency, model serving, batching, autoscaling, and resource utilization.

How do Terraform and Ansible complement each other when delivering cloud solutions?

Terraform is well suited to declarative provisioning of repeatable infrastructure such as networks, compute, and Kubernetes clusters. Ansible is effective for configuration management and operational tasks after provisioning. I use both with version control, peer review, reusable modules, and automated validation to create reliable customer environments.

How would you handle a customer request for a feature that does not currently exist in the platform?

I would clarify the underlying business and technical need, identify any viable workaround, and document the use case, impact, urgency, and acceptance criteria. I would communicate transparently with the customer while partnering with product and engineering teams to assess feasibility, prioritize the request, and keep stakeholders informed of the outcome.

How do you explain a complex GPU or ML infrastructure issue to a non-technical stakeholder?

I focus first on the business impact, such as delayed model releases, higher cost, or reduced service reliability. I use plain language and simple visuals where helpful, explain the recommended action and expected outcome, and reserve implementation detail for technical participants while ensuring everyone understands decisions, risks, and timelines.

This analysis is generated from the job description. Salary estimates, role characteristics and sample answers are guidance, not employer-provided facts.
Opportunity details

About this role.

About Nebius:

Nebius is leading a new era in cloud infrastructure for the global AI economy. We are building a full-stack AI cloud platform that supports developers and enterprises from data and model training through to production deployment, without the cost and complexity of building large in-house AI/ML infrastructure.

Built by engineers, for engineers. From large-scale GPU orchestration to inference optimization, we own the hard problems across compute, storage, networking and applied AI.

Listed on Nasdaq (NBIS) and headquartered in Amsterdam, we have a global footprint with R&D hubs across Europe, the UK, North America and Israel. Our team of 1,500+ includes hundreds of engineers with deep expertise across hardware, software and AI R&D.

The role

Nebius seeks a Key Customers Solutions Architect to support key and strategic Nebius GPU Cloud services customers.

In this role, you will be a trusted technical advisor, helping clients design, deploy, and scale AI solutions while managing large-scale GPU workloads involving hundreds to thousands of GPUs. You will also collaborate with sales and product teams to drive growth and enhance customer satisfaction.

You’re welcome to work remotely from UAE.

Your responsibilities will include:

  • Serve as the primary technical point of contact, troubleshooting and resolving complex AI/ML
  • Guide customers in optimizing GPU performance for ML training and inference workloads, ensuring seamless integration and scalability
  • Partner with the sales team to identify new opportunities, promote the latest products, and deliver technical presentations
  • Act as a bridge to product teams, providing customer feedback, relaying feature requests, and ensuring alignment with customer requirements
  • Engage with internal and external stakeholders, negotiate solutions, and effectively drive alignment to address customer challenges

We expect you to have:

  • Experience: 5-10+ years in roles like Cloud Solutions Architect, Technical Account Manager, or Customer Engineer, with hands-on experience in cloud services and AI/ML workloads
  • Proficiency in Infrastructure as Code (IaC) tools like Terraform and Ansible
  • Experience with Kubernetes and Python programming
  • Solid understanding of GPU computing, including ML training, inference workloads, and GPU stacks (e.g., CUDA, OpenCL)
  • Customer-centric approach with a proven ability to build trust and foster long-term relationships
  • Strong ability to explain technical concepts to technical and non-technical audiences

It will be an added bonus if you have:

  • Hands-on experience with HPC/ML orchestration frameworks (e.g., Slurm, Kubeflow)
  • Experience with deep learning frameworks (e.g., PyTorch, TensorFlow)
  • Familiarity with ML tools from NVIDIA, AWS, Azure, and Google Cloud providers
  • Strong project management skills, with the ability to prioritize tasks and deliver on deadlines
  • Proven experience mentoring technical teams and driving team growth
  • Expertise in stakeholder negotiation to support problem resolution and ensure seamless collaboration

Benefits & Perks:

  • Competitive compensation
  • Career growth and learning opportunities
  • Flexibility and ownership
  • Collaborative and innovative culture
  • Opportunity to work on impactful AI projects
  • International environment and talented teams

What’s it like to work at Nebius:

Fast moving – Bold thinking – Constant growth – Meaningful impact – Trust and real ownership – Opportunity to shape the future of AI

Equal Opportunity Statement:

Nebius is an equal opportunity employer. We are committed to fostering an inclusive and diverse workplace and to providing equal employment opportunities in all aspects of employment. We do not discriminate on the basis of race, color, religion, sex (including pregnancy), national origin, ancestry, age, disability, genetic information, marital status, veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by applicable law.

Applicants must be authorized to work in the country in which they apply and will be required to provide proof of employment eligibility as a condition of hire.

If you need accommodations during the application process, please let us know.

Apply now >

This job listing has been manually reviewed by the Jobicy Trust & Safety Team for compliance with our posting guidelines, including verification of the company's legitimacy, accuracy of job details, clarity of remote work policy, and absence of misleading or fraudulent content.

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