EDB Aug 28
Senior Technical Account Manager
A Little About Us EDB provides a data and AI platform that enables organizations to harness the full power of Postgres for transactional, analytical, and AI workloads across any cloud,…
Remote job category
Remote Technical Support jobs.
Whether you crave gig-style flexibility or full-time stability, the remote Technical Support landscape here covers the spectrum. Listings ship with clearly defined deliverables, not vague “rock-star” fantasies. Hit the ones that resonate, let automated scheduling handle interviews, and start contributing from a workspace that blends family, hobbies, and deep-work blocks without compromise.
Category snapshotLive
Fresh Technical Support rolesListings from remote-ready employers
→Flexible work modelsFull-time, contract, freelance and part-time
→Global opportunitiesCountry, region and time-zone options
→Technical SupportA focused collection for your expertise
Remote-firstRoles designed for distributed work
Useful filtersNarrow by keyword, region, and work type
Continuously updatedNew opportunities from active employers
Advanced filters for remote job search. Filter by keyword, region, category, job type, level, salary visibility, and posting date.
Open opportunities
Find your next Technical Support role.
Use the search controls to refine this category by role, location, and work type. Results update in place so you can keep your shortlist moving.
Upload your resume now
- To unlock remote work opportunities and be discovered by global employers.
Keyfactor, Inc. Aug 28Associate Technical Account Manager
About Keyfactor Our mission is to securely connect the world: humans, machines, and AI. Keyfactor is the leader in trust infrastructure for AI and machines, helping the world’s largest enterprises…
GoDaddy Aug 28Aftermarket – Technical Support I
Location Details: Remote – Bulgaria At GoDaddy the future of work looks different for each team. Some teams work in the office full-time, others have a hybrid arrangement (they work…
Playson Aug 27Service Desk/System Administrator
What this role actually is This is a hands-on operational role. Your customers are our employees. The work is a mix of live support, access administration, endpoint and MDM management,…
Canonical Aug 27Dedicated Linux Desktop & Devices Support Engineer, Singapore
Canonical is a leading provider of open source software and operating systems to the global enterprise and technology markets. Our platform, Ubuntu, is very widely used in breakthrough enterprise initiatives…
- Canonical Aug 27
Cloud Support Engineer
Canonical is a leading provider of open source software and operating systems to the global enterprise and technology markets. Our platform, Ubuntu, is very widely used in breakthrough enterprise initiatives…
Ada Aug 27Technical Support Advisor
About Us Ada is an AI customer service company whose mission is to make customer service extraordinary for everyone. We’re driven to raise a new standard of quality customer service…
Nextiva Aug 27Onboarding Technician I (M-F/Night shifts)
Redefine the future of customer experiences. One conversation at a time. At Nextiva, we’re reimagining how businesses connect, bringing together customer experience and team collaboration on a single, conversation centric…
Nash Aug 27Technical Support Specialist , UK
Nash is looking for a Technical Support Specialist to join our global, 24/7 Technical Support team. This role sits at the heart of how Nash stabilizes the platform for our…
Veeam Software Aug 27Technical Partner Manager – Chicago/NYC Metro Area
Veeam is the Data and AI Trust Company, specializing in helping organizations ensure their data and AI are fully understood, secured, and resilient to enable the acceleration of safe AI…
Category guide
Work from home in Technical Support.
What to expect from this collection and how remote teams hire for this discipline.
Our listings include a wide range of remote opportunities for technical support professionals, including technical support analysts, help desk specialists, and customer support technicians. Whether you’re just starting out in your career or have years of experience, we have something for everyone.
We work with reputable companies and individuals who are looking for talented and skilled technical support professionals to join their teams. Our remote job listings offer the flexibility to work from anywhere in the world while still providing the opportunity to work with some of the most innovative and exciting companies in the industry.
As a technical support professional, you play a crucial role in helping customers resolve their technical issues. With our remote job listings, you can apply for opportunities that allow you to put your technical skills to use and help customers from anywhere in the world.
Take the first step towards finding your dream remote job in technical support by browsing our listings today. We update our listings regularly, so make sure to check back often for new opportunities. With our help, you can take your technical support career to the next level while working remotely.
Category FAQ
Before you apply.
Practical answers tailored to remote Technical Support work, applications, tools, and distributed-team expectations.
What tracking systems are used in remote Technical Support vacancies?
Enterprise helpdesks like Zendesk, Jira Service Management, or ServiceNow are standard for logging, tracking, and resolving technical incoming queues.
How do employers evaluate the performance of remote support agents?
Performance is tied to strict Service Level Agreements (SLAs). Key metrics include First Response Time (FRT), Ticket Resolution Time, and customer CSAT.
What technical baselines are required for remote IT support?
Solid understanding of network protocols, API troubleshooting, basic command line operations, and database query knowledge (SQL) depending on Tier 1/2/3 levels.
How are shift patterns structured in distributed support teams?
Teams leverage global distribution to run "follow-the-sun" models, matching specific regional timezones to maintain 24/7 coverage without graveyard shifts.
Do remote support jobs require phone calling?
It varies. Many modern remote technical support roles are 100% digital, focusing entirely on live web chat, email ticketing, and asynchronous technical documentation.
What soft skills make a great remote technical support specialist?
The ability to translate complex engineering issues into simple, clear, reassuring troubleshooting steps for non-technical users via text chat.
Let the right remote role find you.
Build a Jobicy profile, add evidence of your Technical Support experience, and make it easier for remote employers to understand the value you bring.