Remote Technical Support Jobs

Reporting to the Manager, CX Technical, the Customer Support Technical Representative role sits within our Customer Experience team and plays a crucial role in helping our customers seamlessly integrate 1Password within their organizations.

As a member of the CX team you will act as a champion for our most critical asset, our customers. You will be working with a portfolio of customers seeking to identify growth opportunities and ensuring they have what they need to be successful.

As a Technical Support Tier II – Integration, your role is to troubleshoot Tier 2 issues affecting our customers.

The Technical Support Manager manages a team of Technical Support Engineers (TSE’s); acts as a mentor and coach to team members. Ensures the team delivers the highest quality of support to our customers.

The Senior Technical Success Engineer plays a vital role at Splunk and is responsible for ensuring the technical health of our customers. This position requires extensive knowledge of Splunk products to provide guidance on best practices for Splunk Cloud and Enterprise deployments.

You’ll play a pivotal role in our team, working closely with our potential and existing customers. You’ll leverage your deep understanding of their business challenges and your passion for visual collaboration to craft and demonstrate innovative solutions that drive immediate and long-term value.

SupportNinja was founded in 2015 to help companies solve for scale and connect them with a wider world of talent. Our vision is to show the world a better way to outsource by developing the best people, implementing cutting-edge technology, and challenging the status quo.

In this role, you will serve as the primary technical lead to guide key customers through implementation, integration, and expansion of their use of Mattermost as the central communication platform for their DevOps and technical teams.

As a member of the CSM team, you will act as a champion for our largest and most critical customers.

The Technical Success Engineer plays a vital role at Splunk and is responsible for ensuring the technical health of our customers. This position requires extensive knowledge of Splunk products to provide mentorship on standard methodologies for Splunk Cloud and Enterprise deployments.