Remote Technical Support Jobs

As the Manager of Technical Support, you will lead a team of Technical Support Engineers (TSEs) who resolve complex technical inquiries and support enterprise customers across Docusign’s product portfolio. You will be responsible for coaching, developing, and empowering your team to provide world-class customer service while ensuring operational excellence across support delivery.

As a member of the CSM team, you will act as a champion for our largest and most critical customers.

Canonical is a leading provider of open source software and operating systems to the global enterprise and technology markets. Our platform, Ubuntu, is very widely used in breakthrough enterprise initiatives such as public cloud, data science, AI, engineering innovation and IoT.

The Technical Support Engineer (TSE) acts as a Starburst SME for a book of enterprise accounts. The TSE is responsible for answering all technical questions within both standard and custom deployment environments and assisting with supported LTS upgrades.

The Sr. Technical Account Manager (TAM) is the primary technical contact for accounts that have Enterprise Premier Support and are entitled to a designated support engineer who is an expert in their use cases, implementation and installation.

Support Engineering at GitLab isn’t just a title – you will be embedded within the Engineering department and will truly operate in an environment where Support and Engineering meet. You’ll interact with customers daily as they encounter the difficult edge cases of running GitLab in complex environments.

By joining PerfectServe, you will have the unique opportunity to come alongside us as we further our vision of putting all of these solutions together to provide optimal patient outcomes and faster patient care interventions.

We’re looking for problem solvers, innovators, and dreamers who are searching for anything but business as usual. Like us, you’re a high performer who’s an expert at your craft, constantly challenging the status quo.

As a Technical Support Escalations Specialist, you’ll be part of a team that lives between Thinkific’s customer-facing teams and the Product and Engineering teams for all things technical.

We’re looking for a Technical Consultant to join our Professional Services team in EMEA. In this role, you’ll serve as a technical partner to our enterprise clients—designing, implementing, and supporting complex solutions that power Degreed’s platform throughout the client lifecycle.