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Pre-Sales Engineer (Lombardia)

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Remote from
Italy
Salary
Undisclosed
Department
Sales
Employment
Full Time
Experience
Senior
Published
Apply before
22 Nov 2026
Listing views
15
Application actions
0
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AI Summary

The role, at a glance.

Ajax Systems is hiring a Pre-Sales Engineer to support the Italian market, with a focus on security, CCTV, access-control, fire-alarm, and automation solutions. The role combines technical product demonstrations, customer and partner training, webinars, trade-show participation, and consultative support for key accounts. The successful candidate will work closely with distributors, installers, sales colleagues, and product teams to identify customer needs and introduce new product capabilities. Strong hands-on knowledge of analogue and IP CCTV systems, security-system design, and confident public speaking are central to success. The position also requires independent work and flexibility for business travel.

Role DNA

A quick view of the complexity, pace, ownership and collaboration implied by the job description.

Job Complexity

4/5
EasyHard

Pace & Pressure

4/5
RelaxedFast-paced

Autonomy Level

4/5
GuidedFull ownership

Communication Load

5/5
IndependentCollaborative
AI insightThis is a technically demanding customer-facing role requiring practical security-systems expertise as well as the ability to translate product capabilities into partner and customer value. Frequent presentations, training, travel, and coordination with sales teams create a fast-moving environment.

Salary analysis

Estimated compensation compared with the broader US market for similar roles.

Estimated job median (per year)Market rate
$95,000
US market range (per year)$80k–$125k
AI insightThe yearly pay period is inferred from the job context; it was not explicitly stated by the employer. No employer salary range is disclosed. The annual cadence is inferred from the full-time professional engineering role; the figures are estimated USD annual market compensation for comparable pre-sales engineering roles and are not employer-confirmed.

Core skills

Skills and capabilities most closely associated with this opportunity.

Sample interview questions
How would you prepare and deliver a technical seminar for security-system installers unfamiliar with a new Ajax product?

I would first identify the audience's technical baseline and typical installation scenarios. I would structure the session around customer problems, demonstrate configuration and installation workflows, explain key differentiators, and leave time for hands-on questions. Afterward, I would share documentation and collect feedback to improve future sessions.

Describe how you would handle a customer who wants to compare Ajax with a competing CCTV or access-control solution.

I would clarify the customer's requirements, such as coverage, integration needs, reliability, installation constraints, and budget. I would then provide a factual comparison based on relevant technical specifications and demonstrate how Ajax addresses the priority use cases. If there is a gap, I would communicate it transparently and propose the most suitable solution.

What technical factors do you assess when designing a video-surveillance solution?

I assess the site layout, lighting conditions, required identification level, camera placement, network bandwidth, storage retention, power availability, environmental conditions, and integration requirements. I also consider installation and maintenance practicality so the design is reliable over its full lifecycle.

How do you collaborate with a sales team while maintaining technical accuracy and customer trust?

I align with sales on the customer objectives and stage of the opportunity before meetings. During discussions, I explain technical capabilities and limitations clearly, avoid unsupported promises, and document agreed next steps. This helps the sales team position the solution accurately while building long-term customer confidence.

Tell us about a time you had to explain a complex technical concept to a non-technical audience.

I would use a structured explanation that starts with the business problem rather than technical terminology. I would rely on simple examples, diagrams, or a live demonstration, then confirm understanding through questions. This approach makes the concept actionable without oversimplifying important risks or requirements.

This analysis is generated from the job description. Salary estimates, role characteristics and sample answers are guidance, not employer-provided facts.
Opportunity details

About this role.

Ajax Systems is an international tech company and the largest manufacturer of security systems in Europe, with over 4.5 million end users and 330K PRO users in more than 180 countries worldwide. The company offers end-to-end solutions for protecting homes and businesses оf any scale. To date, Ajax product portfolio includes 280 devices for intrusion protection, video surveillance, fire and life safety, and comfort and automation. The company employs 5, 000 specialists.

We develop local teams because we understand local experts best comprehend market specifics. The company has sales representatives worldwide, including Italy, Spain, Germany, France, the United Kingdom, the USA, Australia, South Africa and other regions. The Global Business Development team is like-minded people who share the ambitious goals of Ajax Systems.

The best software combined with powerful hardware has forever changed the perception of security systems for users and industry professionals. Being recognized at the biggest specialized exhibitions such as IFSEC, Expoprotection and Intersec, as well as winning prestigious awards from industry-leading media like PSI magazine and GIT SECURITY, today Ajax is one of the most awarded security systems in Europe.

Ajax Systems production includes four factories, two of which are located in Ukraine, one in Turkey and one in Vietnam. At the same time, the company’s certification according to the ISO 14001 standard ensures a minimal impact of production on the environment. The selection of components for Ajax device manufacturing is determined by the presence of manufacturer declarations confirming compliance with RoHS requirements.

The company emerged against the backdrop of revolution and war. That’s why resilience is the cornerstone of the brand’s DNA, and the fight against evil by creating the best security and automation devices is Ajax unwavering mission.

Key requirements:

  • Graduate degree: University Degree in IT, Engineering
  • 2 or more professional experience in Alarm Systems, video surveillance, and security.
  • An excellent working knowledge of Analogue and IP CCTV and Access Control Systems
  • Experience in installing/designing video surveillance systems, fire alarms, or other security systems
  • Experience in public speaking (as an advantage)
  • Strong communication skills
  • Flexible in terms of business trips, trade shows, and more
  • Has an outgoing personality and can work independently

Responsibilities:

  • Conduct technical seminars, exhibitions, presentations, and webinars on the product (for customers and company employees)
  • Introduce product roadmaps and new features for Ajax Systems distributors, as well as installers
  • Teach technical staff at Ajax Systems distributors and dealers to increase their knowledge of products and technology
  • Promote and introduce product solutions according to customer thesis, technical consultation, and support of key clients
  • Market research and сomparative characteristics of products of the competitors
  • Develop long-term relationships with key partners of the company
  • ​​Test product features write technical documentation for new products or solutions, and collaborate with the rest of the team
  • Analyze customer needs in collaboration with the sales department

We offer:

  • Full-time employment contract
  • Competitive wages – rate and transparent motivation system
  • A product that sells itself
  • Business trips
  • Payment for courses and conferences, we contribute to our staff
  • A strong, well-coordinated team of professionals

Compensation

Additional Information

We are working to ensure that people’s lives are calm and the world safe.

Let’s become a part of the team that creates a smart and useful global product.

Please, send your CV in English language.

Apply now >

This job listing has been manually reviewed by the Jobicy Trust & Safety Team for compliance with our posting guidelines, including verification of the company's legitimacy, accuracy of job details, clarity of remote work policy, and absence of misleading or fraudulent content.

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