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Mid-Market Solutions Engineering Manager

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Remote from
USA, Canada
Salary
USD 241,500–280,313 / yr
Department
Sales
Employment
Full Time
Experience
Senior
Published
Apply before
28 Nov 2026
Listing views
17
Application actions
2
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AI Summary

The role, at a glance.

Ashby is hiring a Mid-Market Solutions Engineering Manager to lead, hire, and develop a team of Solutions Engineers supporting complex SaaS sales cycles. The manager will partner closely with Account Executives and sales leadership to improve discovery, demos, trials, technical evaluations, and RFP execution. The role also owns scalable enablement systems, demo workflows, product knowledge, and feedback loops from the field to product teams. This is a strategic people-leadership position balancing technical solutioning, commercial acumen, and operational building. It is remotely available to candidates in the United States and Canada.

Role DNA

A quick view of the complexity, pace, ownership and collaboration implied by the job description.

Job Complexity

5/5
EasyHard

Pace & Pressure

5/5
RelaxedFast-paced

Autonomy Level

5/5
GuidedFull ownership

Communication Load

5/5
IndependentCollaborative
AI insightThe role combines senior people leadership with ownership of technical pre-sales quality, cross-functional alignment, and operational scale in a fast-changing SaaS environment. Success requires influencing commercial outcomes through a team while also handling complex stakeholder and product conversations.

Salary analysis

Estimated compensation compared with the broader US market for similar roles.

Estimated job median (per year)Highly competitive
$260,906.50
US market range (per year)$190k–$275k
AI insightThe employer discloses an annual base compensation range of $241,500–$280,313 USD, with a midpoint of $260,906.50. This is a credible, above-market range for a senior North American solutions engineering management role; the estimated broader market range is $190,000–$275,000 USD annually.

Core skills

Skills and capabilities most closely associated with this opportunity.

Sample interview questions
How have you improved the performance of a Solutions Engineering team supporting complex SaaS sales cycles?

I begin by defining observable standards for discovery, demos, technical validation, and deal collaboration. I use deal reviews, call coaching, enablement plans, and clear metrics to identify individual and systemic gaps, then reinforce successful practices through playbooks and peer learning.

How would you partner with Mid-Market Account Executives to increase deal momentum?

I would establish shared qualification criteria, engagement rules, and regular pipeline reviews. This creates early alignment on customer outcomes, technical risks, stakeholders, and next steps, allowing SE resources to be focused where they can accelerate qualified opportunities.

Describe your approach to coaching an SE who has strong product knowledge but struggles with executive storytelling.

I would help them translate features into customer-specific business outcomes, simplify the narrative, and structure demos around a clear problem, value hypothesis, and proof. I would use role plays and recorded-call feedback to practice concise executive communication and measure improvement over time.

How would you build a scalable framework for trials and technical evaluations?

I would standardize entry criteria, customer success plans, technical milestones, owner responsibilities, and exit criteria tied to the buying decision. The framework would include reusable assets, governance for high-effort evaluations, and post-mortems that continuously improve the process.

How do you turn field feedback into useful product and operational improvements?

I would collect structured feedback from demos, objections, evaluations, and lost deals, then identify recurring patterns by segment and use case. I would prioritize issues with sales, product, and customer teams, communicate evidence clearly, and close the loop with the SE team when improvements are delivered.

This analysis is generated from the job description. Salary estimates, role characteristics and sample answers are guidance, not employer-provided facts.
Opportunity details

About this role.

As the Mid-Market Solutions Engineering Manager at Ashby, you’ll lead and grow a high-performing team of Solutions Engineers who sit at the center of our sales motion. Your team partners closely with Account Executives to secure both the technical and commercial win—showing prospects how Ashby can fundamentally transform the way they hire.

You’ll be responsible for shaping the next generation of SEs at Ashby: hiring exceptional talent, coaching them toward mastery, operationalizing excellence, and building scalable processes that help the team—and the business—win more often and more efficiently.

This is a highly strategic role with direct impact on revenue, product innovation, and customer value.

Why Lead SE at Ashby?

Product-Market Fit That Makes Your Team’s Job Easier

Your team will support a product that prospects genuinely love—and often ask to buy before the demo ends. This creates a coaching environment focused on excellence, not convincing.

Impact on a Market That’s Ripe for Transformation

Talent teams have been historically underserved. Your team will help prospects reimagine what a modern hiring platform can do—and you’ll have a front-row seat to shaping the next wave of innovation in TA tech.

A Leadership Role Designed for Builders

You’ll shape not just how Ashby sells, but how Ashby scales. The initiatives you lead will define how the SE team operates for years to come.

What You’ll Do

Lead & Grow a High-Performing SE Team

  • Hire, onboard, and develop world-class Solutions Engineers who become trusted advisors to mid-market prospects.

  • Coach SEs on discovery, storytelling, demo excellence, product knowledge, competitive positioning, and commercial partnership with AEs.

  • Create a culture of ownership, collaboration, and continuous improvement.

Drive Excellence in Mid-Market Deal Execution

  • Partner with Mid-Market sales leadership to align on pipeline and priorities, ensuring SE coverage accelerates deal momentum.

  • Oversee the team’s involvement in demos, trials, technical evaluations, and RFPs—ensuring every touchpoint is crisp, consultative, and actionable.

  • Review and elevate team execution, stepping in as a technical expert when needed.

Support Building Scalable Systems, Processes & Enablement

  • Standardize and evolve demo workflows, trial frameworks, RFP processes, and internal product knowledge.

  • Identify patterns from the field and translate them into product feedback, roadmap insights, and internal process improvements.

  • Ensure the team is equipped with the right tools, enablement, and infrastructure to support complex multi-stakeholder sales cycles.

You could be a great fit if:

  • 🎯 You have experience managing or mentoring Solutions Engineers in complex, multi-stakeholder SaaS sales motions.

  • 👥 You thrive in hiring, growing, and developing people—your success comes from your team’s success.

  • 🧭 You think strategically about process, enablement, and operational excellence, not just individual deal execution.

  • 🤝 You partner naturally with Sales Leadership and can influence cross-functional leaders with clarity and conviction.

  • 🧠 You have strong business acumen and can guide your team on how to connect Ashby’s capabilities to measurable customer outcomes.

  • 📣 You’re a clear communicator who can simplify complex concepts and coach others to do the same.

  • ⚙️ You love building—systems, playbooks, processes, knowledge bases, demo environments—and you do it with intentionality.

  • 💙 You have empathy for Talent teams and are energized by solving their real, nuanced challenges.

Bonus Points For

  • 🤝 Experience with Applicant Tracking Systems or deep familiarity with TA workflows

  • 🧩 Experience building demo infrastructure, value frameworks, or trial structures

  • 📈 Experience leading cross-functional projects in rapidly scaling organizations

Reasons You Shouldn’t Apply

  • You prefer maintaining the status quo rather than building new systems and iterating quickly.

  • You’re uncomfortable coaching people through feedback, growth, and evolving expectations.

  • You would rather execute deals yourself than enable a team around you to excel.

  • You’re not energized by both the business side and the technical side of solutioning.

  • Fast-paced, high-change environments feel overwhelming rather than exciting.

  • You have never owned a strategic project from inception through execution.

Ashby provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, genetics, sexual orientation, gender identity, or gender expression. We are committed to a diverse and inclusive workforce and welcome people from all backgrounds, experiences, perspectives, and abilities.

Ashby is committed to a fair and transparent hiring process. We confirm that this advertisement is for an active, existing vacancy within our organization. Please be advised that we may use artificial intelligence-driven tools to assist our recruitment team in screening, assessing, and selecting candidates for this position.

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